Understanding Customer Expectations With Nicole Glenn

Episode 35 of the REALLY Know Your Customer podcast, hosted by Betsy Westhafer and Tony Bodoh, titled "Understanding Customer Expectations With Nicole Glenn" was published on September 20, 2021 and runs 41 minutes.

September 20, 2021 ·41m · REALLY Know Your Customer

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Episode Description

Nicole Glenn joins the podcast to describe her career path from the retail industry to a passionate entrepreneur and owner of Candor Expedite, a top woman-owned business in the transportation industry. Though Nicole shares that she never felt ready to be an entrepreneur, she has truly found her passion creating positive customer experiences and an engaging company culture that includes everything from happy hours to badass thank you cards and messages. Did we mention Candor Expedite has also doubled their growth in 2021? Listen in as Nicole talks about the importance of understanding customer expectations.

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