“UX because it was a once-in-a-lifetime transaction. In…” — Y Combinator Startup Podcast at 4:39
“UX because it was a once-in-a-lifetime transaction. In fact, they wanted it to take longer. And it turns out, people cared more about a 50 basis points difference rather than, hey, I have an app to do this stuff. It's okay. I'll go to my bank, get a printout of my statement if I can save some money. So CAC was the…”
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