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“First, I think I tried to approach it with more empathy…” — The Knowledge Project at 8:21

“First, I think I tried to approach it with more empathy and more realism. You know, one of the nuanced parts about acquisitions is there's the period of doing the acquisition. There's sort of the period after you've decided to do it of doing due diligence. And then there's a period when it's done and you're…”

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