“ways you can shoot yourself in the foot. But in…” — The Knowledge Project at 1:55:39
“ways you can shoot yourself in the foot. But in particular, too, your customer experience should not be wedded to one model, let alone even this current generation of models. So with Sierra, you can define your customer experience once in a way that's abstracted from all of the technology. And it can be a chat. It…”
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