“all their shopping in stores. Today, what they do is they…” — The Knowledge Project at 34:33
“all their shopping in stores. Today, what they do is they do very bespoke shopping in stores and they want experiences in stores. But if you want to buy paper towels, you usually don't go to the mall. You just order it online. But if you want to have a meal and you want to go and try on a shirt or a pair of pants or…”
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