“It's like seeing a painting, but only being able to see…” — Y Combinator Startup Podcast at 20:08
“It's like seeing a painting, but only being able to see the colour blue. You're not going to get a nuance to understand your customer. Like, it looks like they're not using this feature. We should email them to cross-sell them the new feature we've just built. But at the same time, other data might be telling you…”
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