“know how to operate, but being able to use the detail to…” — The Knowledge Project at 1:25:41
“know how to operate, but being able to use the detail to extract and learn. I'll tell you a story shame. I go to visit restaurants we own all the time. I'm not going to check out the people who work there. They all think I am, but I'm not going to catch somebody doing something wrong. I'm actually”
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