“Those moments never happen. That learning never happens if…” — Y Combinator Startup Podcast at 4:24
“Those moments never happen. That learning never happens if you don't care. Yeah, we always, we talk about these guys a lot, but you know something that you can't fake that they always do is they remember the names and the life stories of their first customers. Like when they talk about the original Airbnb, they…”
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