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“to always have excuses. Like when you ask people direct…” — Y Combinator Startup Podcast at 14:35

“to always have excuses. Like when you ask people direct questions, everything involves a very complicated answer and excuse about why they can't grow, why they can't get customers, why it's hard for them to get customers, why somehow it was a complicated story. It's other people's fault that they can't do something.…”

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