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“up close and personal feedback because you're a tiny…” — Y Combinator Startup Podcast at 8:16

“up close and personal feedback because you're a tiny startup, right? There's no one else to yell at. And so every time like DoorDash screwed up an order, the founders at DoorDash would have to be like, I am very sorry. We will do better. Like, that's not fun. I love that. I love that because sometimes founders want…”

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