Beyond Four Walls - With Jodie Fraser

PODCAST · business

Beyond Four Walls - With Jodie Fraser

Beyond Four Walls delves into the dynamic world of block management in the UK, navigating the complexities of the sector, unravelling key topics, and shedding light on vital issues affecting communities and property managers.There will be conversations with experts, industry leaders, and passionate individuals talking about everything from insurance to inclusivity.  

  1. 108

    Alex Tan | Creating Culture in Estate Agency

    Today on Beyond Four Walls, I’m joined by Alex Tan, Group Sales Director at Andrews Property Group, for an honest conversation about leadership, wellbeing, collaboration and the realities of building a career in the property industry whilst balancing family life and personal growth.Known by many as The Property Mum, Alex shares her journey through estate agency, the lessons she has learned along the way, and how her leadership style has evolved throughout her career. We discuss the importance of creating positive workplace cultures, supporting teams through change, and why emotional intelligence matters more than ever in leadership positions.This episode also explores the wider property sector and the need for greater collaboration between industries, businesses and professionals. From wellbeing initiatives and mentoring, to confidence, resilience and creating opportunities for others, Alex brings warmth, honesty and practical insight to the conversation.Whether you work in property, lead a team, run a business or are simply interested in the human side of leadership, this episode is full of thoughtful discussion and relatable experiences.Topics covered include:Alex’s journey into property and leadershipBalancing career progression with motherhood and family lifeBuilding strong team culture in estate agencyWellbeing and mental health within the workplaceThe importance of collaboration across the property sectorSupporting and developing people within teamsLessons in resilience, confidence and leadershipThe future of leadership in property🎙️ Beyond Four Walls is available on Spotify, Apple Podcasts, Amazon Music and YouTube.Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  2. 107

    Introducing The DALA Group with Dorian Lawrence and Ant Attree

    📌 Episode DescriptionIn this episode of Beyond Four Walls, I’m joined by Dorian and Ant Attree, Managing Director of The DALA Group, for a really honest conversation about building safety and what’s actually happening across the sector right now.We talk about the reality behind the legislation and the increasing pressure on property managers, many of whom are now sitting at the centre of complex and evolving legal duties. Despite the volume of reports, surveys and advice being produced, there is still a lack of clarity around what actually needs to be done.We explore why fragmentation across consultants continues to create confusion, delays and unnecessary cost, and why more information doesn’t always lead to better outcomes. Instead, the focus needs to shift towards clear ownership, joined-up thinking and proportionate, evidence-led decision making.Ant shares his perspective from a delivery standpoint, highlighting the challenges clients face when they are left trying to navigate multiple reports that don’t align or provide a clear path forward. Dorian brings a broader view on how the industry can improve processes and raise standards.We also touch on PAS 9980, the risks of over-specification, and why funding should be considered from the outset rather than as an afterthought.A consistent theme throughout this episode is simple: the industry isn’t short of regulation, it’s short of clarity in how it’s applied.🎧 What We Cover Pressure on property managers  Lack of clarity in building safety  Fragmentation across consultants  Proportionate, evidence-led decisions  Funding as a strategic driver  The shift from advice to accountabilityThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  3. 106

    Greg Elliot | 30 Seconds Group | Seeing Both Sides - From Leaseholder to Industry Insider

    In this episode of Beyond Four Walls, I’m joined by Greg Elliot from 30Seconds Group.Greg works closely with managing agents across the UK, focusing on resident engagement and communication Having experienced life as a leaseholder himself, Greg brings a perspective that not everyone in the industry has — the view from the other side. Together, we talk about the disconnect that so often exists between leaseholders and managing agents, and why it can feel so difficult to bridge.We discuss the role of legislation, the pressure of compliance, and the challenge of communicating decisions that aren’t always fully understood. We also explore why, despite both sides having their own representative bodies, there’s still very little alignment when it comes to priorities and expectations.Greg also shares a more personal side of his story, opening up about why endometriosis is a topic close to him. It’s a reminder that behind every role, every email, and every decision, there are real people — often carrying far more than we can 🎧 What we cover:Life as both a leaseholder and an industry professionalWhy the disconnect between leaseholders and managing agents existsThe impact of legislation and compliance on communicationWhat good resident engagement actually looks likeThe role of technology in supporting communicationMental health, invisible challenges, and the importance of understandinghttps://www.linkedin.com/in/gregelliot?utm_source=share_via&utm_content=profile&utm_medium=member_ioshttps://www.30secondsgroup.com/Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  4. 105

    Building Resilience | Special Educational Episode | With Shelley Jacobs

    In this conversation, Jodie Fraser and Shelley explore the mindset that builds real resilience — not the social media version. They talk about managing stress, recognising burnout, and the difference between toxic positivity and authentic growth. The discussion highlights how leadership, kindness, and emotional awareness form the foundation of strong mental health and sustainable success.TakeawaysResilience is about bouncing back and adapting through challenges.Vulnerability in leadership builds deeper trust and stronger teams.Toxic positivity prevents genuine connection and healing.Recognising stress and burnout early is essential for recovery.Life experiences shape our ability to stay resilient over time.Supportive workplace cultures enhance wellbeing and performance.Being kind and authentic to others improves personal fulfilment.Self-care, diet, and hydration are crucial to sustaining resilience.You don’t have to connect with everyone — focus on your core people.True resilience is built by embracing imperfections and learning from setbacks.Keywordsresilience, mental health, leadership, vulnerability, stress management, workplace culture, emotional intelligence, self-awareness, support systems, personal development, authenticity, self-care, kindness, burnout preventionChapters00:00 – Introduction: Why resilience matters 06:18 – Defining real resilience 14:42 – Burnout, boundaries, and emotional honesty 21:57 – Toxic positivity vs. genuine optimism 28:20 – The link between resilience and authenticity 33:40 – How leaders can foster supportive cultures 41:15 – Final reflections: growth through vulnerabilityThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  5. 104

    Time Management | Special Educational Episode | With Shelley Jacobs

    In this episode, Jodie Fraser and Shelley unpack the idea of time freedom — how to reclaim control of your schedule, energy, and focus. They challenge productivity myths, share practical strategies for delegation and communication, and explore how small mindset shifts can transform your relationship with time. It’s not about doing more; it’s about doing what matters most.TakeawaysTime freedom comes from alignment, not control.Being busy doesn’t mean being productive.Perfectionism fuels procrastination and wasted effort.Delegation empowers both teams and leaders.Understanding your energy cycles boosts focus and output.Strategic communication reduces unnecessary noise and stress.Time blocking helps structure your day for efficiency.Boundaries prevent burnout and improve decision-making.Reflection helps identify patterns in productivity.Sustainable success depends on balance and prioritisation.Chapters00:00 – Introduction: What is time freedom? 05:43 – The myth of productivity culture 12:28 – Understanding your energy peaks 19:10 – The role of communication in time management 25:34 – Breaking free from perfectionism 33:15 – Time blocking and prioritisation 39:48 – Delegation as a leadership skill 46:12 – Preventing burnout through better boundaries 52:40 – Reflection and closing insightsKeywordstime management, productivity, burnout, delegation, procrastination, perfectionism, communication, boundaries, self-awareness, energy management, leadership, focus, work-life balance, wellbeingThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  6. 103

    Darren Emedo | What Clients Really Want (And Why We Sometimes Miss It)

    In this episode of Beyond Four Walls, I’m joined by Darren Emedo for a conversation that goes far beyond the day-to-day of property management.We talk a lot in this industry about service, value and retention — but rarely do we stop and ask what actually makes people stay? Darren brings a fresh (and honest) perspective on what sits underneath it all: trust, communication and human behaviour.This is one of those conversations that will feel very familiar if you’ve ever walked out of a meeting thinking “they weren’t even listening” — or found yourself trying to explain something logical to someone who’s already emotionally checked out.We explore why that happens, what we can do differently as leaders, and how shifting our approach can completely change the outcome of difficult conversations.💭 What We CoverWhy retention isn’t about price — and never really has beenWhat trust-based retention actually looks like in practiceThe moment communication breaks down (and how to spot it early)Why logic doesn’t land when emotion takes overHow to handle difficult or “triggered” clients with confidenceThe difference between managing people and truly leading themCreating a culture where feedback isn’t fearedPractical ways to improve stakeholder communication in propertyLessons from Darren’s own journey and experiences🔑 Key TakeawayIf there’s one thing to take from this episode, it’s this:People don’t stay because everything is perfect — they stay because they trust you when it’s not.And that trust is built long before the difficult conversations happen.🎧 Why This Episode MattersFor anyone working in block or estate management, this episode is a reminder that technical knowledge will only take you so far.How you communicate.How you show up under pressure.How you make people feel.That’s where the real work — and the real impact — happens.https://www.linkedin.com/in/darren-emedo-11b75510b?utm_source=share_via&utm_content=profile&utm_medium=member_iosThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  7. 102

    Neurodiversity in the Workplace | Special Educational Episode | Shelley Jacobs & Rob Curtis

    In this compelling episode, Jodie Fraser, Shelley Jacobs, and Rob Curtis have an open conversation about neurodiversity in the workplace — exploring what it means to think differently, lead inclusively, and unmask without fear. Through their personal stories and insights, they highlight the challenges of traditional workplaces and how leaders can create spaces that embrace every kind of mind. It’s a powerful reflection on empathy, understanding, and progress.TakeawaysNeurodiversity includes ADHD, autism, dyslexia, and other forms of diverse thinking.“Masking” can cause exhaustion and disconnect at work.Leaders must create environments where people feel psychologically safe.Understanding neurodiverse strengths leads to innovation and better teams.Flexibility in work styles fosters inclusion and productivity.Open conversations break stigma and normalise difference.Empathy and awareness create stronger leadership cultures.Diversity of thought drives creativity and better decision-making.Inclusion isn’t a policy — it’s a practice.Neurodiversity benefits everyone when workplaces adapt.Chapters00:00 – Introduction: What neurodiversity really means 07:22 – Personal experiences with masking and identity 14:10 – How neurodiversity shows up at work 21:08 – The role of leadership in creating safety 28:44 – Breaking the stigma and normalising difference 34:52 – Inclusion as action, not policy 38:16 – Closing reflectionsKeywordsneurodiversity, inclusion, ADHD, autism, masking, leadership, emotional intelligence, workplace culture, empathy, self-awareness, mental health, psychological safety, creativity, team dynamics, communicationThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  8. 101

    Brad Burton | Visibility, Vulnerability and Very Public Battles

    In this powerful and very real conversation, I sit down with Brad Burton - one of the UK’s most recognisable motivational business speakers - to talk about what success really costs, and what resilience actually looks like when life hits hard.Brad’s story is one of reinvention. Raised on a council estate in Salford, leaving school with no qualifications, years on benefits and £25,000 in personal debt, he could easily have stayed stuck. Instead, he built one of the UK’s largest joined-up business networking communities, stepped onto some of the country’s biggest stages, and carved out a career built on honesty, energy and lived experience.But this episode goes far deeper than business success.We talk openly about the realities of visibility in the digital age — the opportunities social media creates, but also the very real risks that come with it. Brad shares his experience of prolonged online harassment and stalking, the devastating impact it had on his mental health, family and reputation, and how he found the strength to keep going when everything felt under threat.This isn’t a conversation about motivation quotes and highlight reels. It’s about grit. It’s about rebuilding. It’s about deciding who you are when other people try to define you.We also explore:How Brad went from pizza delivery driver to national speakerThe moment he realised he had to change his lifeWhat most people misunderstand about “motivation”The boundaries every business owner needs onlineHow to rebuild confidence after reputational attackWhy decisions, not circumstances, shape your trajectoryThe man behind the stage personaIf you’ve ever felt exposed, criticised, stuck or questioned your path, this episode will resonate.Because beyond the loud shirts and big energy is a very human story — one of survival, responsibility and choosing to move forward anyway.Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  9. 100

    Asha Clearwater | Your Book, Your Voice | Turning Stories Into Something That Lasts

    What does it really take to write a book?Not the glossy Instagram version. Not the “I just woke up and became an author” version. The real one.In this episode of Beyond Four Walls, I’m joined by Asha Clearwater - author, book mentor and founder of Turquoise Tiger Press -  to talk about what happens between the idea and the finished book. The messy middle. The self-doubt. The vulnerability. The courage it takes to put your words into the world.With a background in journalism and editing, Asha now supports business owners, professionals and purpose-driven leaders to turn their knowledge, lived experience and stories into books that actually sound like them. Her approach is simple but powerful: your book, your words, your way.We talk about:How Asha moved from journalism into mentoring authorsWhy so many people sit on book ideas for yearsThe biggest myths around publishingWhat really holds people back from writingThe difference between writing to impress and writing to connectKeeping your authentic voice in a world of “professional polish”What prompts can unlock when you feel completely stuckThe emotional impact of holding your own book for the first timeWe also explore Asha’s own writing journey, including her book The Little Book of Content Prompts, and why sometimes the smallest nudge can change everything.This conversation is about confidence and clarity. It’s about giving yourself permission to say the thing you’ve been carrying for years.If you’ve ever thought, “I’ve got something to say, but I don’t know where to start,” this episode will leave you feeling braver and more grounded.https://www.linkedin.com/in/ashaclearwater?utm_source=share_via&utm_content=profile&utm_medium=member_iosThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  10. 99

    THROWBACK TUESDAY | Emily Gray | A Passion for Property

    In this episode, Emily talks about her passion for property management, and why people should join the industry despite the challenges.  Emily Gray, the Operations Director for Burns Hamilton, a leading property management firm based in Dorset, serving clients in Dorset, Hampshire, and Wiltshire. With over 17 years of experience in property management, Emily has established herself as a dedicated professional, committed to delivering exceptional standards of service to customers and fostering the wellbeing of her team.Not only is Emily a respected figure in the field, but she is also actively involved in industry organisations. As a Fellow of The Property Institute, she contributes her expertise to the institute's Wellbeing Working Group. Additionally, Emily serves as an Honorary Consultant for the Federation of Private Residents' Associations and proudly represents the South-West as an Ambassador for Doyenne, an organisation celebrating women in leasehold.Among her many accomplishments, Emily's standout moment was winning the prestigious Property Woman of the Year award at the inaugural ARMA Awards in 2017. This recognition speaks volumes about her dedication and expertise in the field.Emily's passion for promoting the sector and highlighting its exciting opportunities will inspire listeners to look beyond the challenges and embrace the potential within property management.https://www.linkedin.com/in/emilygrayfirpmThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  11. 98

    Andrew Banister | Earl Kendrick | Surveyors, Block Managers and Where Things Go Wrong

    In this episode of Beyond Four Walls, I’m joined by Andrew Banister, Regional Director North at Earl Kendrick. Andrew is a Chartered Building Surveyor (MRICS) with an Associate membership of the Institute of Fire Engineers (AIFireE), and he brings a refreshingly honest perspective on what it really takes to look after residential buildings properly.We talk about the reality behind major works, why block managers so often carry the blame for issues outside their control, and how surveyors and managing agents can work better together — especially when leaseholders are frustrated, budgets are tight, and compliance is non-negotiable.Andrew also shares his experience working on complex and historic buildings, how fire safety responsibilities have evolved in recent years, and what he believes still isn’t well understood across the leasehold sector. This is a practical, grounded conversation for anyone dealing with residential blocks — from managing agents and RMC directors to surveyors and consultants.In this episode, we cover:How Andrew’s career in building surveying developed and what led him to set up Earl Kendrick’s northern officeThe most common issues surveyors see when they first step into a residential blockWhy major works go wrong — and how better planning can prevent conflictWhat managing agents get blamed for unfairlyThe realities of reserve funds and long-term maintenance planningFire safety responsibilities and common misconceptionsWorking with historic and architecturally significant buildingsDifferences between northern and southern residential blocksAdvice for new property managers navigating technical and compliance pressuresWhat needs to change in the leasehold sector to make building management better for everyoneWhy this episode matters:Looking after buildings isn’t just about ticking boxes. It’s about communication, foresight, trust, and understanding how decisions made today affect residents for years to come. This episode pulls back the curtain on what’s happening behind inspections, reports and major works programmes — and why collaboration between professionals is more important than ever.🎧 Listen now on your favourite podcast platform📢 Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  12. 97

    THROWBACK TUESDAY | Anji McGrandles | Mind Hacks for Everyday Wellbeing

    In this episode of Beyond Four Walls, Jodie Fraser is joined by mental wellbeing specialist Anji McGrandles, founder of The Mind Tribe, for an honest and practical conversation about what mental wellbeing really looks like in everyday life.Drawing on her experience working with global clients, Anji cuts through the noise around mental health and shares simple, realistic tools that actually fit into busy lives. From understanding burnout and improving sleep, to small mindset shifts and accessible mindfulness practices, this episode is full of insights you can take away and use straight away.Together, Jodie and Anji explore why mental wellbeing isn’t a “nice to have”, the challenges people face when trying to prioritise it, and how workplaces can do better when it comes to supporting their people.In this episode, we cover:Anji’s journey into mental wellbeing and the story behind The Mind TribeCommon myths and misunderstandings around mental healthPractical tools and simple techniques to support your mental wellbeingWhat mindfulness actually is (and what it isn’t)Recognising the signs of burnout and how to respond earlyThe link between sleep and mental healthCreating healthier workplace culturesThe importance of community, connection and self-careTrends Anji is seeing in the wellbeing space right nowResources mentioned:https://www.linkedin.com/company/the-mindtribe?trk=profile-positionhttps://houseofcoco.net/Connect with Anji McGrandles:https://www.instagram.com/themindtribe?igsh=aGVrMGZha2h3cTdyA thoughtful, grounded episode for anyone feeling stretched, overwhelmed, or simply looking for better ways to look after their mental wellbeing—inside and outside of work. 💛Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  13. 96

    Dan Knowles | Compulsory Purchase, Ethics & Advocacy

    In this episode of Beyond Four Walls, host Jodie Fraser sits down with Dan Knowles, Director at Websters Surveyors and one of the UK’s leading experts in Compulsory Purchase. With a career dedicated to representing homeowners affected by regeneration, Dan brings a wealth of knowledge, insight, and empathy to one of the most emotionally charged areas of the property industry.Dan shares how he built his career in this niche sector, what regeneration should really look like when done ethically, and how policy, advocacy, and human connection intersect in his work. From co-writing the RICS Consumer Guide to presenting to the Mayor of London’s office, Dan has been instrumental in influencing change at both local and national levels.But this episode isn’t just about policy and process—it’s about people. Dan talks about the importance of working with communities, how to support residents through upheaval, and why leadership in property must be rooted in integrity.We also explore his life outside work—fatherhood, photography, West End theatre, and what it’s really like being a long-suffering Wolves fan.Key Topics:What Compulsory Purchase is and how it affects homeownersWhy regeneration must happen with residents, not to themDan’s role at Websters Surveyors and his approach to ethical practiceBehind the scenes of influencing government guidance and RICS policyBalancing leadership, advocacy, and personal lifeThe power of giving back and building trust in the property sectorThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  14. 95

    TUESDAY THROWBACK | Joe Goss | Understanding Property Management

    Having studied Housing & Development at UWE, Bristol, Joe has worked within the property sector service industry for 20 years. In 1999 he fell into recruitment serving the wider social housing and professional surveying sectors for eight years before working for Bristol City Council on office fit out projects.Working as a block manager since 2010 and a full member of the IRPM, He has arranged thousands of reactive maintenance tasks of most kinds and delivered many 'Section 20' major works projects for all sorts of buildings. With well partnered software, he is very aware that maintenance processes can be improved while delivering an enhanced customer experience.Joe discusses how Fixflo can help your business, but he also very honestly talks about burnout, and understanding the 24/7 nature of block [email protected] https://www.linkedin.com/in/joe-goss-mirpm-10583331Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  15. 94

    Mark North | Brethertons | Leasehold Starts at the Viewing - Why Early Conversations Matter

    In this episode of Beyond Four Walls, Jodie is joined by Mark North, Business Development Partner at Brethertons LLP.Mark has spent over 30 years working across the property sector, starting out in estate agency and lettings before moving into the legal world. That experience gives him a rare, joined-up perspective — one that sees property transactions not just as sales, but as long-term commitments that shape people’s lives.Together, Jodie and Mark explore why leasehold is still so poorly understood, and why many homeowners only learn what it really means once problems arise. They discuss the role estate agents can play at the point of viewing and sale, how earlier and more honest conversations could reduce conflict later on, and where responsibility truly sits within the industry.The conversation also looks at Mark’s work at Brethertons, the types of issues he regularly sees, and how his background outside the legal profession helps him bridge the gap between lawyers, managing agents, and homeowners.This episode is a thoughtful, practical discussion for anyone working in property — and for anyone buying a leasehold home who wants to better understand what they’re stepping into.In this episode, we cover:Mark’s journey from estate agency to lawWhy leasehold confusion starts far earlier than the legal stageWhat buyers should know before making an offerHow estate agents and lawyers could work more collaborativelyCommon misconceptions that lead to disputes later onWhat meaningful transparency in property could actually look likeYou can contact Mark here - [email protected] you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  16. 93

    Oneeka Clark | Centrick | Defining success through motherhood and raising property management standards

    In this episode of Beyond Four Walls, I’m joined by Oneeka Clark for a really open, down-to-earth conversation about her journey into property management and how her view of success has changed over time.Like so many people in the sector, Oneeka didn’t set out with a grand plan to work in property — it’s something she found her way into, learned on the job, and grew into. We talk honestly about what that early stage feels like, the pressure to “get it right”, and the quiet confidence that comes with experience.Oneeka also shares her thoughts on what success actually means to her now. Not job titles or external validation, but balance, growth, and feeling comfortable in your own decisions. It’s a refreshing reminder that success doesn’t have to look the same for everyone — and that it’s allowed to change as life does.This episode is for anyone working in property who’s still finding their feet, questioning their path, or realising that their definition of success might be different from the one they were originally chasing.We cover:Oneeka’s route into property managementLearning as you go (and why that’s OK)Confidence, self-belief and finding your voiceRedefining success on your own termsThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  17. 92

    Elliott Adair | Politics & Block Management

    In this episode of Beyond Four Walls, Jodie sits down with Elliott Adair — property entrepreneur, business leader, and hands-on operator in the leasehold and asset management space. Elliott has worn multiple hats across his career: founder, director, problem-solver, and trusted partner to those responsible for protecting their buildings and communities.Together, they dive into what it really takes to run a property management business — the pressures, the people, and the passion that keeps you going. Elliott shares lessons from the realities of scaling a business, navigating compliance and financial risk, working with complex stakeholder groups, and keeping communication human in an industry where tensions can run high.Whether you’re a managing agent, an RMC director, a leaseholder, or simply someone fascinated by leadership and growth, this conversation will give you ideas, reassurance, and a few sparks of inspiration.In This EpisodeElliott’s journey into property and why he chose block & estate managementThe toughest misconceptions about managing agents and industry pressuresBalancing business ownership with operational deliveryModern building safety expectations and what compliance really looks like on the groundThe role of tech and data in delivering better resident experiencesManaging difficult conversations with confidence and calmLeadership lessons — culture, resilience, and learning from mistakesWhat the next 5 years could hold for the leasehold sectorElliott’s personal motivations and what keeps him groundedWhy You Should ListenBecause property management is far more than service charges and inspections — it’s about protecting homes, safeguarding people, and supporting thriving communities. Elliott brings honesty, insight, and a fresh entrepreneurial perspective to an industry that’s changing fast. If you’re trying to make an impact without burning out, this one’s for you.Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  18. 91

    Duncan Foster | B-Hive Block Management Partners | Building Better Partnerships

    In this episode of Beyond Four Walls, Jodie sits down with Duncan Foster — a familiar name in the block and estate management world, and someone with more than thirty years of lived experience in the sector.Duncan’s journey started long before titles and job roles. He built his own successful block management business, sold it to HML in 2014, and today he’s Head of Key Accounts at B-hive Block Management Partners, part of the Vegner Group. What makes Duncan stand out isn’t just the length of his career — it’s the depth of understanding he has around people, relationships, and what really makes this industry tick.In this conversation, we explore:How Duncan first found himself in block managementWhat he learned from running (and later selling) his own businessThe partner model at B-hive and why it works for some businesses but not othersThe human side of leasehold — the part no one prepares you forThe biggest shifts he’s seen in the industry over the last three decadesHow we can better support the well-being of property managersWhat excites him about the future of block and estate managementThe advice he’d give to new agents, business owners, and his younger selfIt’s a down-to-earth, honest chat about growth, resilience, dealing with challenging situations, and staying grounded in a sector that’s constantly evolving.Whether you’re a block manager, a business owner, or simply someone who wants to understand the heart behind the work we do, this episode offers plenty of insight — and a good dose of reassurance that none of us are navigating this on our own.Listen in and enjoy my conversation with Duncan Foster.Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  19. 90

    Jenny O'Doherty | When The Lights Went Out | Surviving Surgical Menopause and Beyond

    Trigger Warning:This episode includes discussion of suicidal thoughts. Please listen with care.Episode OverviewIn this powerful and deeply personal episode of Beyond Four Walls, Jodie Fraser speaks with Jenny O’Doherty, founder of Menopause Life by Jen and former property management professional. Jenny shares her experience of entering surgical menopause overnight — with no information, no preparation, and no emotional or medical support.What followed was a frightening and isolating period where she felt mentally detached from herself, describing it as “the lights being switched off inside me.” For six to seven months, Jenny struggled with her mental health in ways she had never anticipated.But this is also a story of survival, rebuilding, and purpose.Jenny opens up about how she went from navigating the darkest chapter of her life to becoming an advocate and trainer, helping individuals and workplaces understand menopause and the importance of proper support. She reflects on her years working in property management, and how those experiences shaped the way she communicates, connects, and now champions change — especially in professional environments where menopause is still rarely discussed.Together, we explore themes of identity, mental health, the gaps in healthcare, workplace culture, and the power of speaking up when silence has done so much harm.In This Episode, We Discuss:Jenny’s sudden transition into surgical menopause — and the shock that followedWhat it feels like when “the lights switch off” mentallyThe emotional and psychological impact of receiving no guidance or resourcesWhy the silence around menopause can be dangerousThe moment she decided to share her story publiclyThe creation of Menopause Life by JenHow workplaces can better support people experiencing menopauseWhat Jenny wants others to know — whether they’re going through menopause themselves or supporting someone who isThe importance of compassion, conversation, and proactive educationAbout Jenny O’DohertyJenny is the founder of Menopause Life by Jen, where she delivers workplace menopause awareness training and advocates for better support systems around menopause. Before starting this work, Jenny spent Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  20. 89

    Chelsea Austin | Earl Kendrick | Marketing with Meaning

    In this episode of Beyond Four Walls, I’m joined by Chelsea Austin, Marketing Coordinator and Executive Assistant at Earl Kendrick Group — a name many in the block and building management world will recognise.Chelsea’s story is one of steady growth, creativity, and compassion. From a background in administration and finance to now shaping how a respected firm communicates its brand and values, Chelsea brings a rare blend of professionalism and empathy to her work.We talk about what it means to market with meaning — how to connect people to property in a way that feels human, not corporate. Chelsea shares insights into her dual role supporting leadership and driving forward the company’s marketing strategy, and we discuss how strong communication can change the way people feel about the industry.Along the way, we explore her thoughts on recognition, confidence, and how to find purpose even in the quieter, behind-the-scenes roles.💬 What We Talk AboutChelsea’s career journey and how she found her place in propertyThe evolution of marketing in a traditionally technical industryWhy storytelling matters in brand and business communicationBalancing creativity with structure in a dual roleThe importance of empathy, collaboration, and being valued at workTips for anyone wanting to grow a meaningful career in marketing or propertyHow companies can showcase the people behind their brandThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  21. 88

    Bonus Episode | Women in Residential Property: Real Talk on the Future of the home buying process

    In this Beyond Four Walls bonus episode, I join a fantastic panel of experts at the Women in Residential Property event to discuss the realities shaping today’s property industry.From the government’s consultation on the home buying process to the evolving world of block management, we explore the trends, challenges, and opportunities that define how we all work — and how we can work better together.💬 In this episode, we discuss:The impact of proposed government reforms on the home moving processWhy selling leasehold isn’t as straightforward as selling a freehold homeKey trends in block and estate management — from building safety to sustainabilityMarket activity and regional shifts in demandThe greatest challenges facing property professionals right nowThe opportunities we see for collaboration, technology, and leadership across the sectorOur “ask” of government, industry partners, and each otherThis was an open, honest conversation about what’s working, what’s not, and where we can all drive change — together.🎧 Listen now to gain insight from across the residential property world — whether you’re a managing agent, conveyancer, surveyor, or simply passionate about improving how our industry works.Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  22. 87

    Nisha Thomas | MVN Block Management | Boutique Agency, Big Approach - A Conversation with MVN’s Co-Founder

    In this episode I’m joined by Nisha Thomas, one of the founders of MVN Block Management — a company born from lived experience, real frustration, and a moment where everything felt like it was falling apart.Nisha opens up about what it was like to hit rock bottom, reach out for support, and rebuild — not just a career, but confidence, clarity and purpose.We talk about:how MVN Block Management started from their own block being mis-managedthe reality of building a business while still learning, still figuring it out, and still early in the journeywhy understanding your directors as humans matters more than “selling services”the Curry Club — her new initiative for RTM/RMC directors to learn their responsibilities in a relaxed spaceProptech: using smart systems to make a smaller agent more efficient, responsive and transparentthe power of doing things differently — and doing it your wayThis conversation is real, relatable, and refreshingly honest.No filters. No bravado. Just the truth of starting again and reshaping your future.Connect with MVN Block ManagementWebsite: https://mvnblock.co.uk/Linkedin: https://www.linkedin.com/company/mvn-block-management/Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  23. 86

    Elizabeth Higgs | Dwellant | From Property Manager to PropTech Changemaker

    In this episode of Beyond Four Walls, host Jodie Fraser is joined by Elizabeth Higgs, Property Manager of the Year at Doyenne 2023, Vice Chair of the TPI Junior Committee, and Doyenne Ambassador. With six years of hands-on experience in residential property management, Lizzie brings a refreshing, people-first approach to an industry often defined by process and regulation.Now working at Dwellant, she combines her practical knowledge with technology to help reshape the future of block and estate management—focusing on what really matters: how people live and feel in their homes.Together, we explore her career journey, the importance of cross-sector collaboration, why property managers need to think beyond compliance, and how championing women in property is key to lasting change.🔑 Key Topics Covered:Lizzie’s journey into residential property managementWhat “home” really means in the context of leasehold livingThe role of technology in improving resident experiencesWhy empathy and communication are essential skills for property managersHer work with Doyenne and the TPI Junior CommitteeEncouraging women to lead, support and thrive in the sectorThe importance of professional development and mentorshipHer hopes for the future of the industryAbout Lizzie: With a deep commitment to improving how the property industry serves communities, Lizzie Higgs is a forward-thinking property professional blending real-world experience with strategic innovation. As a recognised leader and ambassador in the leasehold sector, she is passionate about making residential living more inclusive, collaborative, and human-centred.LinkedIn: https://www.linkedin.com/in/elizabeth-higgs-airpm?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  24. 85

    Melissa Potente | Invest, Build, Thrive | Creating Financial Freedom Through Property

    In this episode of Beyond Four Walls, I’m joined by Melissa Potente — property investor, educator, and Managing Director of Inndecs Ltd, as well as the founder and director of MJP Homes and Meliora RenovationsMelissa’s journey is one of determination, self-belief, and breaking down barriers in a traditionally male-dominated industry. After building a multi-million-pound property portfolio in just seven years, she’s now on a mission to help others — especially women — gain the knowledge, confidence, and tools to invest in property successfully.We talk about the realities of starting from scratch, how to spot a good investment, and what inspired her to create her property investment courses designed to make financial independence more accessible. Melissa shares how she built her businesses, what she teaches her students, and why she believes property investing isn’t just about bricks and mortar — it’s about empowerment, education, and long-term freedom.If you’ve ever thought “I’d love to invest, but I wouldn’t know where to start,” this conversation is for you.🔑 In This Episode, We Discuss:Melissa’s personal journey from her first property to a multi million pound portfolioHow she helps new investors understand and apply key property strategiesThe biggest mistakes beginners make (and how to avoid them)Why more women are turning to property investment for financial freedomThe mindset shift that turns fear into confidence when investingHow her MJP Homes Property Investment Courses work and who they’re designed forThe importance of having a strong power team and communityHer advice for anyone ready to take their first step into propertyProperty investment courses - https://www.mjphomesltd.co.uk/property-investment-coursesConnect with Melissa - https://www.mjphomesltd.co.uk/contactThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  25. 84

    Estelle Keeber | The 10 Mistakes That Cost Me a Million-Pound Business

    In this powerful and deeply honest episode of Beyond Four Walls, I sit down with Estelle Keeber — Instagram strategist, speaker, founder of Immortal Monkey, and co-founder of the global Mums in Business Association.Estelle opens up about the real story behind the rise and fall of her million-pound business — and how she’s turning those lessons into something even more impactful with her new book:📖 “10 Mistakes That Cost Me My Million Pound Business – and How Not to Do the Same”, out soon  We talk about:The early days of building a global networking group from her kitchen tableThe warning signs of burnout and how she ignored themBoundaries, breakdowns, and bouncing backThe pressure of online visibility and the truth behind the ‘perfect grid’What she wishes every female founder knew before scaling fastWhy Instagram still matters — but only when you use it with intentionThis episode is a raw, honest look at success, identity, and starting over. If you’ve ever felt like you’re losing yourself in the business you built, Estelle’s story will speak directly to you.Mentioned in this episode:Estelle’s upcoming book: 10 Mistakes That Cost Me My Million Pound BusinessHer work at Immortal Monkey - https://www.immortalmonkey.co.uk/Insights on growing a purpose-led personal brand on Instagram🔗 Connect with Estelle KeeberInstagram: @estellekeeberofficial - https://www.instagram.com/estellekeeberofficial?igsh=Zmp6c2V5eDlvcXJu🎧 Beyond Four Walls is the podcast that brings real conversations to the forefront — about business, burnout, boundaries, and everything in between.💬 If you enjoyed this episode, don’t forget to subscribe, leave a review, and share it with someone who needs to hear Estelle’s storyThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  26. 83

    Shane Evans | Taking Back The Pen | From Rebuilds to Breakthroughs

    In this episode of Beyond Four Walls, host Jodie Fraser sits down with Shane Evans, also known as The Self-Leadership Guy™, to explore what it really means to lead yourself—before you lead anyone else.With over two decades of experience in HR, leadership, and coaching, Shane now dedicates his time to helping misfits, grafters, and overlooked talent reclaim clarity, confidence, and momentum in their lives. Through his grounded, no-fluff approach, he helps people “take back the pen” and rewrite their own stories—on their own terms.Together, we talk about:What self-leadership really is (and why it matters now more than ever)Shane’s personal story of rebuilding and resilienceThe myths of personal developmentPractical tools for getting unstuck and finding clarityWhy overlooked talent often holds the most potentialHis book Be Your Own Leader and the advice he’d give to anyone feeling lostWhether you’re in a leadership role, stuck in a rut, or simply curious about what’s possible when you stop waiting for permission—this episode is for you.📚 Resources & Mentions:Shane’s website: Empowerment Coaching for Personal Growth and Leadership | Shane Evans CoachingBook: Be Your Own Leader by Shane Evans - https://amzn.eu/d/2LqKlJVConnect with Shane on Linkedin - Shane Evans | LinkedInThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  27. 82

    Victoria Clark | One Voice Where There Should be Many | Her Journey to RICS Governing Council

    In this episode, Jodie Fraser sits down with Victoria Clark, an Associate Director at Anthem Management and the only woman standing for the RICS Governing Council Residential Property seat.Out of thousands who could have stood, Vicky is using her voice to represent those who too often feel unheard within the profession. Her message is powerful:“One voice where there should be many. That’s the contrast. That’s the shock. Balance isn’t about replacing men. It’s about making space for everyone.”Together, Jodie and Vicky discuss what it means to challenge the status quo, the importance of gender balance and inclusivity in professional bodies, and the courage it takes to step forward when it would be easier to stay quiet.They also explore the realities of modern property management — from governance and representation to the need for stronger community and transparency within RICS.This episode is a must-listen for anyone who believes in building a profession where every voice matters.Topics CoveredWhat inspired Vicky to stand for the RICS Governing CouncilThe importance of balance and representation in leadershipThe barriers women still face in property and surveyingHow RICS can rebuild trust and engage the next generationWhy inclusion benefits everyone — not just those it representsThe personal resilience it takes to lead with authenticity🎧 Listen OnSpotify | Apple Podcasts | Amazon Music🗣️ Connect with Victoria Clark🔗 Victoria Clark MTPI AssocRICS | LinkedInVote here - mi-vote.com/secure/rics 📄 News on the Block: News on the Block | Apartment Building Management ResourceThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  28. 81

    World Podcast Day | A Reflection of the Podcast so far - With Jodie Fraser

    This episode is a little different. To mark World Podcast Day, I’m sitting behind the mic on my own. No guests, no panels — just me, sharing some of the truths I’ve been learning along the way.In this solo episode, I open up about:Why I used to believe being liked was the “currency” for successThe weight of never feeling good enoughHow criticism can fuel over-ambition and lead to burnoutThe choice we all have in what we put out into the worldWhy connection matters more than perfectionI’ll also reflect on what Beyond Four Walls has taught me so far, the conversations that have stayed with me, and where I see the podcast heading next.This isn’t a polished episode — it’s honest, vulnerable, and from the heart. If you’ve ever felt the pressure to prove yourself, to be liked, or to keep pushing when you’re already running on empty, I think you’ll relate.🎧 Listen now and let’s celebrate World Podcast Day by remembering that our worth isn’t measured by applause — it’s measured by impact.Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  29. 80

    Tuesday Throwback | ZAINAB KHATOON | Mental Health Awareness & Compassionate Debt Collection

    In this episode I talk to Zainab about her journey into law, which was encouraged by her mum, as well as the difficulties she encountered when returning to work after having her daughter.  With many years of experience in the field, Zainab's journey began as an Account Manager in the property sector. Throughout the years, she has honed her skills and expertise, eventually taking on the role of Business Development Director at Realty Law. As a qualified solicitor, Zainab plays a vital role in strengthening client relationships and ensuring the firm's operations are aligned with the clients' needs.Zainab's commercially focused approach has proven instrumental in maintaining clients' reputations, one of Realty Law's key objectives. She actively participates in industry networking events, seizing opportunities to showcase Realty Law's range of services to potential clients. Zainab's dedication to providing the best possible service is evident through her close collaboration with clients, ensuring their needs are met and exceeded.Zainab can be contacted through Linkedin - https://www.linkedin.com/in/zainab-khatoon-4b1ba74a Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  30. 79

    Tuesday Throwback | CATHY HARGREAVES | Feeling Safe And Understanding Your Mind

    During this episode Cathy and I talk about how your thoughts create your reality and how the impact of trauma as a child can continue to hurt us as adults. This episode is an important reminder that by working through our thoughts and feelings in a positive and impactful way, we can change the way we live, work and thrive.  Cathy delivers Rapid Transformational Therapy (RTT) and using hypnotherapy - which is clinically proven to be safe and effective.  You can contact Cathy here www.cathy-hargreaves.com or on LinkedIn https://www.linkedin.com/in/cathy-hargreaves-3439b410a Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  31. 78

    Tuesday Throwback | KYLIE WALKER | That Property Mum | Creating a Real Estate Brand

    Kylie Walker aka That Property Mum, teaches business owners, property managers, BDM's and working mums the action steps for starting, growing and scaling profitable property management businesses. Kylie is also a working mother of 4 children, journalist, podcaster and author. In this podcast we talk about how she created her real estate brand after being a sports journalist, how she navigated a serious health scare as well as raising 4 children, losing her mum and breaking barriers for women. That Property Mum | Real Estate & Property Management Blog for MumsKylie (Colvin) Walker | LinkedInDone for You Social Media (thatpropertymum.com.au)Property Managers | Real Estate Agents Ipswich | iThink [email protected] you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  32. 77

    Tuesday Throwback | LAURA DENT | SO FRESH & SO CLEAN | Mental Health Crisis Cleans

    Join us as we explore Laura's journey, from her strategic leadership at So Fresh & So Clean to her commitment to providing end-to-end managed cleaning and hygiene services. Learn how she navigates the challenges of different sectors, including commercial cleaning, food production hygiene, washroom services, industrial cleaning, and peripheral services.But Laura's impact extends beyond business. Discover how So Fresh & So Clean, under Laura's guidance, has established a charitable arm, More So. Laura is dedicated to using a portion of the company's profits to give back to the local community, providing specialist cleaning services to those living in unsafe conditions and supporting their mental health aftercare.www.sofreshandsoclean.org.ukYou can read our blog here - https://www.fraserallenem.co.uk/7-reasons-why-block-managers-should-hire-a-professional-cleaning-companyOr read about our collaboration here - https://www.fraserallenem.co.uk/mental-health-crisis-cleansThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  33. 76

    Tuesday Throwback | TAZ THORNTON | Resilience After Breakdown

    In this compelling episode of Beyond Four Walls, I sit down with the extraordinary Taz Thornton, a powerhouse who has not only triumphed over the darkest chapters of her life but has emerged as a beacon of resilience and empowerment. Join us as we explore Taz's remarkable journey from the depths of bullying and breakdown to the heights of personal triumph.Taz opens up about her experiences with bullying, sharing raw and authentic accounts of the challenges she faced. From the scars left by bullies to the moments of self-sabotage that followed, Taz takes me through the pivotal moments that defined her path. But this isn't just a story of struggle – it's a story of resilience, courage, and the unwavering determination to rise above adversity.As an accomplished author, motivational speaker, and coach, Taz has dedicated her life to helping others master resilience and overcome the impact of bullying. Discover the insights she gained along the way and the tools she now shares with her clients to empower them in their own journeys.This episode goes beyond the surface, delving into the heart of Taz's coaching philosophy. Learn how she guides her clients through the process of breaking free from the shackles of self-sabotage, helping them cultivate a mindset of strength, positivity, and unwavering self-belief.www.tazthornton.comThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  34. 75

    Matthew Young | Stepping In & Standing Strong | The Role of a Tribunal Appointed Manager

    In this episode of Beyond Four Walls, Jodie Fraser welcomes someone who’s usually behind the mic — Matthew Young — for an open and insightful conversation about his career, wellbeing, and the unique challenges of being a tribunal-appointed property manager.Matthew shares his journey into the property management sector, the pivotal moments that shaped his path, and how his time living and working in Dubai gave him a new perspective on leadership, boundaries, and balance.They dive into the complex world of tribunal appointments — what it means to step into buildings under dispute, the emotional weight of the role, and how Matthew manages relationships during times of high tension.This episode also explores the realities of burnout in the property world, the importance of setting boundaries, and why Matthew launched his own podcast to open up more honest conversations within the industry. What We Cover:How Matthew got into property managementThe personal impact and responsibility of tribunal appointmentsLessons from working and living in DubaiManaging pressure, expectations, and burnoutThe inspiration behind launching his own podcastAdvice for those entering the industry today🎧 Listen now for a conversation that blends professional insight with personal honesty — the kind of episode that reminds us there’s always more behind the buildings we manage. Links & Mentions:Connect with Matthew on LinkedIn:https://www.linkedin.com/in/matthewsyoung?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  35. 74

    Tony Martin | Caxtons Property Consultants | Mental Health, Management & Making a Difference

    In this episode of Beyond Four Walls, host Jodie Fraser is joined by Tony Martin, a well-known voice in the block management world and a daily LinkedIn poster who’s passionate about raising standards and improving communication across the leasehold sector.Tony opens up about his journey into property management, the pressures of leadership, and how he balances a demanding role with a strong commitment to mental health and authenticity. The conversation also dives into his recent LinkedIn article simplifying the Section 20 process — a topic that still causes confusion for many leaseholders and professionals alike.If you’ve ever wondered how to show up consistently online, what good leadership really looks like in this industry, or how to manage your well-being under pressure, this episode is packed with insight, honesty, and practical takeaways.What We Cover:Tony’s career journey and current role at CaxtonsThe real-life pressures of block managementMental health, burnout, and finding balanceThe power of vulnerability in leadershipWhy Tony posts on LinkedIn every single dayHis mission to simplify and clarify the Section 20 processAdvice for new property managers entering the industryWhy communication and empathy are key in our sectorLinks & Resources:🔗 Connect with Tony on LinkedIn: www.linkedin.com/in/antony-martin-assocrics-ftpi-certcih-1a703263/ 📄 Read Tony’s Section 20 post: www.linkedin.com/pulse/section-20-antony-martin-assocrics-ftpi-certcih-8pfme/?trackingId=0cO11OmMRGaM08OeR2Y76w%3D%3D 🌐 Learn more about Caxtons: https://www.caxtons.comEnjoying the podcast? Don’t forget to subscribe, leave a review, and share this episode with someone in the property sector who needs to hear it.Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  36. 73

    Zoe Walheim | Earl Kendrick | Heritage, Honesty, and Hard Hats

    In this episode of Beyond Four Walls, I’m joined by Zoë Walheim—Chartered Surveyor, operational leader at Earl Kendrick, and passionate advocate for diversity, wellbeing, and the future of the surveying profession.With over a decade of experience in both the public and private sectors, Zoë brings a rare mix of technical expertise and thoughtful leadership to her role. She played a pivotal role in launching Earl Kendrick’s Brighton office and continues to shape the business’s growth across the UK, while championing safe working practices, inclusive culture, and meaningful outreach.We dive into:Her career journey from university to Expert WitnessThe challenges and rewards of leading operational changeWhy heritage properties hold a special place in her heartThe realities of lone working in property—and how we can do betterThe importance of setting boundaries, protecting mental health, and leading with empathyHer commitment to mentoring and inspiring the next generation of surveyorsLife beyond the office: what keeps her grounded, motivated, and wellThis is a conversation full of insight, warmth, and practical advice for anyone in property, or any leadership role, looking to make a difference without losing themselves in the process.Whether you’re new to surveying or decades in, this episode reminds us that the built environment is, ultimately, about people.Links & Resources:Learn more about Earl Kendrick: www.earlkendrick.comConnect with Zoë on LinkedIn:  https://www.linkedin.com/in/zoewalheimmrics?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app🎧 Listen, subscribe, and share with anyone who believes in building better—inside and out.Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  37. 72

    Jessica Warwick | Making Energy Work For Property Managers

    In this episode of Beyond Four Walls, host Jodie Fraser is joined by Jessica Warwick, an energy specialist and trusted partner to block managers across the UK. Representing Data Energy and working in partnership with DMG Delta under the Trinergy brand, Jessica helps property managers take control of their energy systems, reduce costs, and stay compliant in a fast-changing regulatory landscape.Together, they break down the complexity of managing heat networks, explore the evolving legal obligations under HNTAS and the Building Safety Act, and dive into why integration across metering, billing, and maintenance is no longer a luxury—it’s a necessityIn this episode, we cover: The “Mind the Gap / Close the Gap” campaign and what it means for compliance and performanceWhat the Heat Network Technical Assurance Scheme (HNTAS) means for the industryWhy so many developments still fail to meet basic metering and billing standardsThe risks of siloed energy services—and how joined-up thinking can protect your clients and residentsHow Data Energy and DMG Delta are simplifying energy management under one roofReal-world examples of how better energy oversight improves resident experience and operational efficiencyThe biggest challenges property managers face—and how Jessica helps solve themWhether you’re a seasoned block manager or just getting started in the industry, this episode will leave you better informed, more empowered, and ready to tackle the energy challenges ahead  👥 Connect with Jessica WarwickLinkedIn: https://www.linkedin.com/in/jessica-warwick-41a9031b0?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appEmail: [email protected] you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  38. 71

    Jess Parmar | The Property People | 70% Science, 30% Art | A Blueprint for Impactful Leadership

    In this powerful episode of Beyond Four Walls, host Jodie Fraser sits down with the inspiring Jess Parmar — a woman who has not only led major property and hospitality brands across the globe but has done so with heart, humanity, and an unwavering commitment to creating communities that feel as good as they function.With over 20 years of experience working with FTSE 250 organisations including Hilton Worldwide and Regus, Jess brings a refreshing and deeply intentional perspective on what it means to lead, grow, and leave a legacy in the property world. She shares her philosophy of “70% science, 30% art,” exploring how data and human connection can work in harmony to deliver exceptional resident experiences.But this episode goes far beyond professional insight. Jess opens up about her personal journey with IVF, the challenges of managing fertility treatment while navigating leadership roles, and why wellbeing must be at the heart of how we build — buildings, businesses, and lives.What We Cover:Jess’s global career journey and lessons from Hilton & RegusHer philosophy: the balance of science and art in leadershipMisconceptions about the property industryWhat true community-building looks like in practiceJess’s personal IVF story and its impact on her careerHow the industry can better support wellbeing and mental healthThe role of empathy in driving growth and innovationAdvice for those building a purpose-led career in propertyConnect with Jess Parmar: 🔗 Jess Parmar FTPI LLB | LinkedInConnect with Jodie Fraser & Beyond Four Walls: 📺 YouTube: Beyond Four Walls - With Jodie Fraser - YouTube 📲 LinkedIn: Jodie Fraser BA(Hons) FTPI AssocRICS FIoL | LinkedInThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  39. 70

    Deborah Bulcock | Leaving Corporate and Finding Clarity

    In this episode of Beyond Four Walls, I’m joined by the incredible Deborah Bulcock—leadership coach, burnout expert, author, and former corporate director who made the brave decision to step away from the high-flying world of banking to build a purpose-led business on her own terms.Deborah shares her deeply personal journey of leaving a senior role in a high-pressure environment, hitting burnout, and finding clarity on what truly mattered to her. We dive into how she turned that experience into a thriving coaching and consultancy practice that empowers others to lead with purpose, protect their well-being, and create meaningful impact—without sacrificing themselves in the process.In this episode, we explore:The turning point that led Deborah to walk away from corporate lifeHer experiences with burnout—and how she recoveredHow high performers can protect themselves from overwhelmReconnecting with your values and redefining what success really meansThe power of authentic, sustainable leadershipHow women in leadership can rise without burning outWhether you're navigating your own transition, battling burnout, or simply ready to redefine success on your own terms, this conversation will leave you feeling seen, supported, and inspired.👤 Connect with Deborah Bulcock:🔗 Website: www.deborahbulcock.com 📘 Book: Have It All Without Burning Out - HAVE IT ALL without burning out | Deborah Bulcock 📱 LinkedIn: Deborah Bulcock | LinkedIn🎧 Listen now on:Apple Podcasts | Spotify | YouTube | or wherever you get your podcastsDon’t forget to subscribe, rate, and share if this episode resonates with you.Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  40. 69

    Darren Waitson | Nirvana Group | Maintenance With Meaning and Building Trust

    From his early career to the launch of Nirvana, Darren shares his journey, his passion for partnership-led service, and why he believes the property sector is ready for a cultural shift. With a people-first mindset and a focus on transparency, Darren unpacks the real meaning behind quality maintenance and how Nirvana is working to raise the standard across the board.Whether you're a managing agent, business owner, or someone working on the frontline of property services, this episode is packed with insights on leadership, trust-building, and what it takes to build a business that truly puts people and property first.🛠️ In This Episode:Darren’s career journey and what led him to start NirvanaThe inspiration behind the company name and missionCommon pitfalls in traditional maintenance modelsHow Nirvana puts transparency, trust, and service at the coreWhat it takes to build lasting partnerships with managing agentsThe importance of culture, communication, and customer careNirvana’s future vision and commitment to doing things differentlyAdvice for anyone thinking of launching a service-led business in property🔗 Connect with Darren:📍 www.linkedin.com/in/darrenwaitson/ 🏢 Learn more about Nirvana below - www.nirvana-maintenance.co.uk Thank you to our Sponsors for this episode - PropWise This episode is proudly sponsored by PropWise – the dedicated training platform for leasehold property professionals.At PropWise, we know this industry can be tough — with lone working, challenging conversations, and high-pressure environments often becoming the norm. That’s why our courses don’t just cover legislation and best practice — they also focus on the human side of the job, including wellbeing, resilience, and staying safe when working alone.Whether you’re new to the role or a seasoned pro, PropWise offers flexible, learning designed to support you — professionally and personally.Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  41. 68

    Victoria Whitelaw | From Apprentice Advocate to a Manager of Managers

    In this heartfelt episode of Beyond Four Walls, we sit down with Victoria Whitelaw — Northern Ambassador for Doyenne, proud building safety leader, mum, and passionate advocate for people who carve out their own paths.Victoria shares her honest journey of not taking the traditional university route and how she’s now helping champion alternative qualifications like the TPI apprenticeship. She opens up about her experience with postpartum OCD, the challenges and lessons of returning to work as a new mum, and why property management can be a brilliant industry for working parents — if we get it right.You’ll hear how Victoria proudly owns her Northern identity (and accent!) and the incredible story of how she built a 16-strong building safety team from scratch at Rendall & Ritner — training, mentoring, and creating processes that keep people safe every day. Now, as a manager of managers, she’s dedicated to coaching the next generation of leaders with empathy, integrity, and courage.✨ This episode is for anyone who’s ever felt like an underdog — and a reminder that there’s no one way to define successThank You to Our SponsorThis episode wouldn’t be possible without the generous support of Future Group — keeping the block management industry safer, smarter, and better connected. Thank you, Future Group, for championing the conversations that matter.https://future-group.uk/📌 Connect with Victoria Whitelaw on Linkedin -  https://www.linkedin.com/in/victoria-whitelaw-8195a330?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  42. 67

    Joey Kolirin | Powering Through the Darkness | Joey's Honest Talk About Addiction and Recovery

    In this powerful episode, Jodie Fraser sits down with Joey Kolirin, Commercial Director at Full Power Utilities, to explore the intersection of business leadership and mental health. Joey shares his candid journey through depression, anxiety, and addiction—and how hitting rock bottom became the foundation for rebuilding a purposeful, people-focused career.Together, they discuss:Joey’s path to commercial leadership in the energy sectorThe role of vulnerability and self-awareness in businessHow mental health struggles shaped his leadership styleHis passion for public speaking and mental health advocacyPractical tools for recovery, resilience, and supporting othersThis is a must-listen for anyone navigating high-pressure careers while trying to maintain their well-being, or for leaders who want to create safer, more compassionate workplaces.💬 Connect with Joey KolirinWebsite: Joey Kolirin LinkedIn: https://www.linkedin.com/in/joeykolirin🙏 A special thank you to our sponsor: Future GroupThis episode of Beyond Four Walls is proudly sponsored by Future Group—leading the way in innovative solutions for the property industry. We’re grateful for their support in helping us bring important conversations around mental health, leadership, and lived experience to the forefront.Learn more about Future Group: https://www.linkedin.com/in/joeykolirinThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  43. 66

    Tailored Management Support | Emma Peach & Zoe Southwell | Outsourcing Without Compromise

    In this episode, I’m joined by Emma Peach and Zoe Southwell, co-founders of Tailored Management Support Ltd (TMS) – a remote-first service designed to support managing agents with bespoke, flexible, and expert solutions.We dive into:Why Emma and Zoe launched TMSWhat services they offer and how they work with agentsThe value and future of outsourcing in property managementHow TMS is helping to ease burnout, improve operations, and offer scalable supportTheir vision for a more balanced, supportive property sectorWhether you're a seasoned property professional or just curious about alternative support models in block management, this episode is packed with insights.🔗 Connect with Emma & Zoe:www.linkedin.com/company/tailored-management-support-ltd/posts/?feedView=all🙌 A big thank you to our episode sponsor, Future Group. Future Group supports managing agents and landlords with expert building services, from fire safety to maintenance and compliance – helping you keep buildings safe, smart, and sustainable. Learn more at www.future-group.uk📲 Don’t forget to subscribe, rate, and share Beyond Four Walls – and follow us on Instagram, LinkedIn, and YouTube for all the latest episodes and behind-the-scenes content.#PropertyManagement #BlockManagement #BeyondFourWalls #Outsourcing #RemoteSupport #TMS #WomenInProperty #FutureGroupThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  44. 65

    James Phipps | Turning Success into Social Change

    In today’s episode of Beyond Four Walls, we’re joined by James Phipps, a businessman, philanthropist, and passionate advocate for domestic abuse charities. James shares his inspiring journey from his humble beginnings in Pinehurst, Swindon, to becoming the Managing Director of Excalibur, winning Wiltshire Business Person of the Year, not once but twice and eventually selling the company in 2018 after a successful management buy-out.But James is much more than a successful entrepreneur. His real passion lies in making a difference. He co-founded the Younite Foundation in 2016, and today he is deeply involved in a variety of charitable causes, including supporting domestic abuse survivors. In this episode, we explore:James’ early career and rise to success as MD of ExcaliburHis transition from business success to giving back to the communityThe challenges and rewards of working with domestic abuse charitiesHow businesses can play a part in supporting those affected by domestic abuseThe impact of ethical leadership in businessResources Mentioned:The Younite Foundation -https://workforgood.co.uk/charities/younite-foundation/Wiltshire Air Ambulance - https://www.wiltshirebathairambulance.org.uk/Wiltshire Community Foundation - https://www.wiltshirecf.org.uk/Swindon Wildcats - https://www.swindonwildcats.com/Connect with James:https://www.linkedin.com/in/jamesphippsuk?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_apphttps://westspring-it.co.uk/Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  45. 64

    BONUS EPISODE | News on the Block - Knowledge Bank - Supporting Wellbeing When Working Alone

    In today's increasingly digital and remote work environments, the challenge of maintaining wellbeing while working alone has become more pertinent than ever.In this webinar Jodie Fraser and Shelley Jacobs, Operations Director at MLM Ltd, will explore effective strategies and practical tips for enhancing mental and emotional wellbeing for individuals working in isolation.Key topics will include recognising signs of stress and loneliness, establishing a balanced work life routine, leveraging technology for safety, and creating a supportive work environment.https://youtu.be/dyQwZEjPEtY?si=Jwq8WMwG6C6ExtPuThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  46. 63

    Adam Coombs | 20 Years at Hillcrest | Leadership, Legacy & Letting Go

    In this powerful and reflective episode of Beyond Four Walls, host Jodie Fraser is joined by Adam Coombs, who recently stepped down as Managing Director of Hillcrest Estate Management after an incredible 20-year journey.Adam began his career at Hillcrest in 2005 as an Estate Manager and worked his way up to Managing Director in 2018. During his tenure, he oversaw remarkable growth, expanding the business from 3,000 to 7,000 managed units and growing the team from 8 to nearly 50 people. But more than the numbers, it’s Adam’s people-first leadership style, humility, and gratitude that shine through in this episode.Together, we explore the milestones, the challenges, and the emotional reality of stepping away from a company you've helped shape. Adam shares his insights on long-term leadership, the evolution of the industry, and why he’s now taking time to breathe, recharge, and explore new possibilities.Whether you're a leader, a newcomer to the property world, or simply someone navigating a transition, Adam’s story will resonate deeply.🏗 Sponsored by Future GroupThis episode is proudly sponsored by Future Group – your trusted partner for nationwide solutions in fire safety, EV charging, energy, water hygiene, and digital building services.Future Group works alongside managing agents and property professionals to help create safer, smarter, and more sustainable residential buildings. Their commitment to compliance, innovation, and collaboration makes them a vital asset to the block management industry.To find out more, visit future-group.co.ukA big thank you to Future Group for supporting this conversation and the Beyond Four Walls mission.💬 Highlights:Adam’s first role in block management and early lessons at HillcrestGrowing a small company into a thriving, values-driven teamThe evolving landscape of property management over two decadesWhat great leadership really looks like in a service-first industryWhy stepping down was both difficult and necessaryAdvice for future leaders in the leasehold sectorTaking stock: what’s next for Adam?Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  47. 62

    Sanj Solanki | Young, Driven, and Disrupting the Norm

    Sanj’s journey is anything but ordinary. From his first taste of the industry during a placement year to rising through the ranks with determination, strategic thinking, and an unshakeable positive mindset, he shares the real story behind his rapid rise in a traditionally slow-moving industry.We talk about the importance of mentorship, early mornings, career resilience, and why he chose to stand out by gaining marketing qualifications to complement his property skills. Sanj also opens up about his support system, work-life balance, and the unexpected fame of his toy poodle, Toffee, whose TikTok and Instagram pages are climbing fast!If you’re a young professional trying to find your way, or a leader looking to bring fresh talent into the property sector, this is a conversation you won’t want to miss.🏗 Sponsored by Future GroupThis episode is proudly brought to you by Future Group – delivering nationwide solutions across fire safety, energy, EV, water hygiene, and digital building services.Future Group are more than just contractors — they're forward-thinking partners in innovation, committed to helping property professionals create safer, smarter, and more sustainable homes for residents across the UK.Learn more about how they can support your developments at future-group.co.uk🐾 Highlights:Sanj’s first step into property management and the power of a great mentorHow Zoe at Connectus Recruitment helped kickstart his careerFrom imposter syndrome to leading with confidenceWhy waking up at 5am keeps him groundedThe secret to staying positive in a high-pressure industryHow marketing knowledge gave him a unique edgeToffee the toy poodle: behind the fluff and the followersSanj’s mission to bring new, diverse talent into the industryThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  48. 61

    Amy Bishoprick | Empowering Women in Property | The SheLeads Movement

    In this episode of Beyond Four Walls, I’m joined by the brilliant Amy Bishoprick — an experienced block management professional, a passionate mentor, and a woman who truly leads with heart.With over a decade of experience in the leasehold sector, Amy shares her journey from managing buildings and teams to stepping into an executive director role. We talk about what it means to grow in a complex industry while staying grounded in your values.Amy also opens up about SheLeads, an empowering initiative she brought to life at Vegner, inspired by LeanIn principles. It’s all about creating safe, honest spaces where women can connect, grow, and support one another — both in their careers and personal lives.We explore how being a mum to four grown-up children and volunteering with organisations like the Samaritans and a youth peer mentoring charity has shaped her approach to leadership, empathy, and resilience.🛠️ This episode is proudly sponsored by Future Group Future Group is your trusted partner in building maintenance, safety compliance, and sustainability — making life easier for property managers across the UK. Their proactive approach and tailored solutions mean you can focus on your residents and responsibilities, knowing your blocks are in safe hands. Whether it's fire safety, energy efficiency, or planned maintenance, Future Group are there with expertise and innovation every step of the way.Future Group – Block Management Experts🔗 What we cover in this episode:Amy’s journey through the leasehold sectorHow SheLeads is building a stronger culture for women in propertyThe power of volunteering and giving backJuggling family life, leadership, and personal growthWhy empathy and empowerment matter now more than ever in our industry📌 Links & ResourcesConnect with Amy Bishoprick on - (4) Amy (Daniel) Bishoprick MTPI AssocRICS | LinkedInLearn more about Future Group: https://future-group.uk/Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  49. 60

    Samantha Tungate | Brady Solicitors | Imposter Syndrome and Inner Strength | A Mother’s Move Back into Work

    In this episode of Beyond Four Walls, I’m joined by the brilliant Samantha Tungate from Brady Solicitors. This conversation is an honest, relatable look into the life of a working mum navigating her way back into a fulfilling legal career after years of choosing roles that "fit" around family life.We chat about:Samantha’s career journey and current role at Brady SolicitorsHow Brady supports leaseholders through complex legal matters, from service charge disputes to lease extensionsThe impact of imposter syndrome and finding confidence after time away from the industryWhat it's like balancing mum life with ambitionAdvice for others returning to the workplace or shifting careers after having childrenSamantha's story is a must-listen for anyone who’s ever questioned their value, struggled with career direction post-kids, or is curious about the vital legal work supporting leaseholders in the property sector.💡 This episode is proudly sponsored by Future Group Future Group is your one-stop solution for property maintenance, compliance, fire safety, and building services. Whether it’s electrical testing, EV charging, or making buildings safer and smarter, they’re passionate about future-proofing the property sector. A huge thank you to the team for supporting Beyond Four Walls and the important conversations we’re having Future Group – Block Management ExpertsProperty management solicitors & service charge recovery specialists(1) Samantha Tungate | LinkedInThank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

  50. 59

    Claire Savill | SAY | Pre-Development with Precision | Why Planning Ahead Pays Off

    In this episode of Beyond Four Walls, host Jodie Fraser sits down with Claire Savill.  An industry powerhouse with nearly two decades of experience in the mixed-use property world. Now part of the team at SAY, Claire shares her journey from Ballymore’s in-house asset management team to senior leadership roles at Savills and Navana, and how her career has been shaped by a deep commitment to detail, strategy, and smart estate management.From complex estates and M&E systems to the art of getting service charge budgets right, Claire offers a wealth of knowledge for professionals across the leasehold sector. This is an essential listen for anyone involved in pre-development consultancy, operational strategy, or navigating the day-to-day realities of mixed-use schemes.💡 What We Talk About:Claire’s journey into the property industry and her career evolutionLessons learned from working with top developers like Taylor Wimpey, Berkeley Group, and BallymoreWhy pre-development consultancy is crucial for long-term estate successThe role of operational strategies in efficient estate managementCommon pitfalls in service charge budgeting—and how to avoid themWhat makes mixed-use developments uniquely challengingThe importance of tech, ESG, and innovation in shaping the future of property managementAdvice for new property managers entering the industry👤 About Claire Savill:Claire is a Member of The Property Institute and a qualified RICS Residential Surveyor with 18 years of experience in the property industry. Known for her meticulous approach and strategic mindset, Claire brings a solutions-focused perspective to the SAY team, specialising in pre-development advice, mobilisation, and operational excellence.This episode is proudly sponsored by Insurety:At Insurety, it’s not just about policies—it’s about people. As trusted insurance brokers in the block management sector, they’re committed to helping property professionals stay compliant, fully covered, and confidently informed.With a deep understanding of the leasehold sector, Insurety brings clarity to complex insurance needs—removing the jargon and focusing on real support, transparent advice, and long-term partnerships.🔗 Learn more at Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.ukIf you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.Please follow me at:https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/https://www.instagram.com/beyond_four_walls_the_podcast_?igsh=MWQ1MDU4dG5pdmFhbw%3D%3D&utm_source=qrhttps://www.instagram.com/the_jodie_fraser?igsh=aWZ5czFtdHBndXln&utm_source=qr...

Type above to search every episode's transcript for a word or phrase. Matches are scoped to this podcast.

Searching…

No matches for "" in this podcast's transcripts.

Showing of matches

No topics indexed yet for this podcast.

Loading reviews...

ABOUT THIS SHOW

Beyond Four Walls delves into the dynamic world of block management in the UK, navigating the complexities of the sector, unravelling key topics, and shedding light on vital issues affecting communities and property managers.There will be conversations with experts, industry leaders, and passionate individuals talking about everything from insurance to inclusivity.

HOSTED BY

Jodie Fraser

URL copied to clipboard!