Practical and Positive Leadership

Leading a growing business requires more than good ideas. It requires clear systems, adaptable leadership, and the ability to use technology without losing sight of the people doing the work.In this episode of Practical & Positive Leadership, Monica May-Dunn sits down with Merl Martin, Founder and CEO of Bennu Systems, to talk about leadership across education, athletics, and technology.From coaching teams and simplifying operations to understanding AI, automation, and the warning signs of disconnected systems, this conversation offers practical insight for business owners and leaders trying to grow with more clarity and less friction.🎧 Tune in for practical leadership insights and real-world experience on building smarter systems, stronger teams, and more people-focused technology.

Leading a caregiving team requires more than strong operations. It requires empathy, consistency, and the ability to support people doing emotionally demanding work every day.In this episode of Practical & Positive Leadership, Monica May-Dunn sits down with Kimberly Mitchell of Home With Help to talk about what it really takes to lead, support, and retain a large caregiving team.From communication and team culture to burnout prevention and leadership growth, this conversation offers practical insight for anyone managing people in high-responsibility environments.🎧 Tune in for practical leadership insights and real-world experience from the front lines of caregiving.

In this episode of Practical and Positive Leadership, Monica May Dunn sits down with Gary Johnson for a powerful conversation on what it really takes to market a law firm with intention, clarity, and results.From redefining what “marketing” actually means for attorneys, to breaking down the mindset shifts required to attract ideal clients, Gary shares a practical, no-fluff approach to building a thriving legal practice.He and Monica dive into:How to attract the right clients — not just more clientsThe biggest marketing mistakes attorneys make (and how to avoid them)Practical strategies to build trust, credibility, and authority in your marketHow to create sustainable growth without feeling salesy or inauthentic🎧 Tune in for actionable insights on law firm marketing that actually works — and how to move from powerless to powerful in growing your practice.

🎙️ In this episode of Practical and Positive Leadership, Monica May Dunn sits down with Jennifer Armstrong — business broker and advisor with Transworld Business Advisors of Phoenix — for a clear-eyed conversation about what it takes to exit a business intentionally and successfully.From increasing a company’s value before it hits the market to navigating the emotional and financial complexities of selling, Jennifer offers smart, actionable guidance for business owners at any stage of the exit journey.🎧 Tune in for practical tips, expert perspective, and empowering advice for any entrepreneur considering their next chapter.

In this episode, Monica May Dunn, CEO of Arizona Escrow & Financial, reflects on two years of The Practical and Positive Leadership podcast.Each guest over the past two years has brought something meaningful to the table—and now, Monica shares her own insights. This grounded reflection explores what it really means to lead with clarity, intention, and heart—especially when the pace is fast and the pressure is real.Whether you’re in escrow, commercial real estate, law, or business leadership, this message is for you.Because leadership isn’t about titles—it’s about how you show up for people.🎧 Tune in for real world insights on trust, integrity, and how to lead people through change with practicality and positivity. 📺 Subscribe to our YouTube channel for more episodes featuring Monica and the AEF team.

In this episode of Practical and Positive Leadership, Monica May Dunn sits down with Chip Higgins — author of The Bizzics Way and founder of Bizzics — for a dynamic conversation on what it really takes to lead with clarity, momentum, and integrity through seasons of change.From unpacking the idea that a small business can actually be massive, to exploring how physics-driven principles like energy, velocity, and momentum can transform teams, Chip shares a refreshingly grounded approach to leadership and growth.🎧 Tune in for real-world insights on trust, momentum, and leading people through change with purpose and compassion.

In this episode of Practical and Positive Leadership, host Monica May Dunn sits down with Karl Frye, Principal at Frye Practice Sales, to explore what it really takes to lead with integrity through major transitions.From guiding medical, dental, and veterinary professionals through the emotional and financial complexities of buying or selling their practices to building lasting trust in high-stakes moments, Karl shares a refreshingly human approach to business leadership.He and Monica discuss how empathy, transparency, and process-driven strategy can turn even the most stressful transitions into opportunities for growth — both professionally and personally.🎧 Tune in for practical insights on leadership, trust, and guiding people through change with confidence and compassion.

In this episode of Practical and Positive Leadership, Monica May Dunn sits down with Karianne Munstedt, Founder and CEO of Strategic Impact Partners, to explore the vital role of visibility in leadership.Karianne, a seasoned expert in executive photography and visibility strategy, shares how mission-driven companies can use authenticity to build credibility and lasting influence. From aligning leadership values with visual storytelling to unlocking professional growth through strategic visibility, Karianne’s insights help leaders understand why visibility isn’t vanity—it’s a powerful strategy for creating connection, confidence, and trust.If you’re a business leader looking to elevate your personal and organizational brand, this episode is a roadmap for using photography and storytelling to amplify your leadership impact.

In episode 23 of Practical and Positive Leadership, Monica May Dunn sits down with nationally recognized speaker and culture strategist Stephanie Angelo to unpack the power of intentional workplace culture.As the creator of Ethiture® and the innovative board game Company Culture, Stephanie brings a fresh and actionable take on how leaders can move beyond buzzwords and actually measure the impact of culture. From aligning ethics with behavior to gamifying growth in the workplace, her insights help organizations of all sizes create cultures that attract, retain, and activate top talent.If you’re a business leader trying to navigate change, build accountability, or lay the groundwork for legacy, this episode is a practical roadmap for making culture your competitive advantage.🎧 Tune in and discover why culture isn’t just a “soft skill”, it’s a strategic asset.

In this episode of Practical and Positive Leadership, Monica May Dunn talks with Bobbie Lorraine Mastracci, CCIM, Designated Broker and Founder of Phoenix West Commercial, about leadership, mentorship, and navigating Arizona’s evolving commercial real estate market.From empowering others in a competitive industry to spotting growth opportunities in mixed-use, industrial, and emerging suburban markets, Bobbie shares practical strategies for cultivating resilience, building strong teams, and leading with purpose. 🎧 Tune in for actionable takeaways on leadership, market trends, and seizing new opportunities in CRE.

In episode 21 of Practical and Positive Leadership, Monica welcomes a guest who's reshaping how we lead through high-stakes decisions—Paloma Goggins, mergers & acquisitions attorney and founder of Nocturnal Legal.From Big Law boardrooms to Main Street business deals, Paloma shares the unfiltered truth about guiding clients through emotionally charged transactions with strategy, empathy, and razor-sharp legal insight.If you're navigating complex deals or leading in pressure-filled environments, this episode is your masterclass in trust-building, decision-making, and protecting what matters most.

In episode 20 of Practical and Positive Leadership, Monica welcomes a guest who's redefining the recipe for entrepreneurial success—Bennett Maxwell, the powerhouse behind the wildly disruptive cookie empire, Dirty Dough.From high-stakes ventures to viral growth, Bennett shares the raw, real story behind building a brand that challenges industry norms and sparks national conversation. His journey is packed with lessons on grit, growth, and thinking way outside the (cookie) box.If you’re a current or aspiring business owner, this episode is your masterclass in bold leadership, brand building, and creating impact with purpose.Don’t miss it. This one’s got layers.Follow Monica May-Dunn on LinkedInFollow Bennett Maxwell on LinkedIn

What do you do when the next chapter of your leadership journey demands something different? In this candid conversation, Monica May Dunn sits down with Joe Cusack, Managing Director of Northern Arizona Business Brokers and former global sales leader at Microsoft and Cisco. With a career spanning Fortune 50 leadership, and now business brokerage, Joe shares powerful lessons on reinvention, emotional intelligence, and how letting go can lead to success.You’ll hear:How to lead others through uncertainty—even when emotions are running highWhy “doing the right thing” in business still matters, even when it's not easyWhat seasoned founders get wrong about preparing for a business exitHow leaders can embrace change and stay relevant in fast-moving industriesWhether you’re growing, transitioning, or just thinking about your next act, this episode offers insight, encouragement, and perspective you won’t want to miss.⁠Follow Monica on LinkedIn ⁠Follow Joe on LinkedIn⁠

In this episode, Monica sits down with Rachel Platt, founder of PLATTinum Consulting, to unpack the real issues leaders face behind closed doors: burnout, disengagement, culture cracks, and hiring misfires.Rachel doesn’t just talk theory—she brings battle-tested strategies from the front lines of HR and leadership coaching. You’ll hear why most leaders overlook the human side of performance, how financial literacy impacts retention, and what it actually takes to build a team that sticks around and shows up.If you're tired of surface-level advice and ready for practical, people-centered strategies that work, this is the episode you’ve been waiting for.Follow Monica on LinkedInFollow Rachel on LinkedIn

In this episode, Monica sits down with Bradley Scott, a commercial real estate and business broker with a legal background, to discuss the leadership skills required to guide complex, high-value transactions.Bradley has spent years advising clients on multi-million dollar business sales, commercial acquisitions, and legal negotiations. With a career spanning law, real estate, and business ownership, he understands that true leadership isn’t just about making decisions. He discusses how leadership is about building relationships, developing confidence through competence, and refining skills through intentional practice. Bradley also shares how strategic networking and continuous learning have shaped his ability to influence, negotiate, and drive successful outcomes at the highest levels. ⁠Follow Monica on LinkedIn  ⁠Follow Bradley Scott on LinkedIn ⁠

In this episode, we delve into the importance of trust and credibility in leadership with Rick Shapiro, President and CEO of The Wheatley Group and author of Hope Never Dies. Rick shares how his ability to build strong, trusting relationships has been a cornerstone of his success across vastly different fields—from guiding clients through the complexities of mergers and acquisitions to supporting cancer patients on deeply personal health journeys. We would love for you to leave us a 5-star review with your feedback! Your support helps us reach more leaders like you. Follow Monica on LinkedIn Follow Rick on LinkedIn

In this month’s episode of the Practical and Positive Leadership Podcast, host Monica May-Dunn sits down with Lauren Turner, a wardrobe clothier at Tom James Company, to explore powerful lessons from the book The Leadership Challenge by James Kouzes and Barry Posner. Lauren and Monica discuss: - What It Means To Lead By Example - Accountability in Leadership - Building Trust With Your Team - The Importance of Self-Care in Leadership Follow Monica on LinkedIn Follow Lauren on LinkedIn

This month, Ryan Armstrong, President of Transworld Business Advisors Phoenix, joins host Monica May-Dunn for an insightful exploration of James Collins' groundbreaking book Good to Great: Why Some Companies Make the Leap … and Others Don’t. Discover powerful strategies and timeless principles that can elevate your business from good to ... well, great! In this episode, Ryan and Monica discuss How to balance humility & will as a leader . Is unwavering faith a realistic approach in business? The 'Flywheel Effect' and it's impact on businesses. Follow Monica on LinkedIn Follow Ryan on LinkedIn Visit www.arizonaescrow.com for all of your escrow needs.

In this month’s episode of the Practical and Positive Leadership Podcast, we’re excited to welcome Kathleen Gramzay, founder of Kinessage LLC and an expert in wellness and transformation. She joins our host, Monica May-Dunn, to discuss insights from her book, Release Your Pain, Expand Your Life, and the transformative impact of wellness on leadership. Kathleen and Monica dive into topics like: Building Resilience Through Mind-Body Wellness Releasing Physical Tension for Enhanced Leadership Performance Cultivating a Culture of Wellness in Your Team Practical Techniques for Leaders to Elevate Their Own Well-Being Empowering High-Performing Teams Through Wellness Follow Monica on LinkedIn Follow Kathleen on LinkedIn

In this month’s episode of the Practical and Positive Leadership Podcast, we welcome Melissa Swader, author of One Yellow Brick: Wizardly Tips to Empower Building Your Empire. Monica and Melissa dive into how to build a personal brand that stands out, navigating the challenges of a crowded market, and the power of influence in business and life. In this episode, they explore: Finding Your Niche in an Oversaturated World Empowering Women in Commercial Real Estate The Power of Breaking Through Comfort Zones and Staying Ahead of Trends Strategies for Building Genuine Connections in Networking Cultivating a Forward-Thinking Approach in Business and Social Media Listen to more episodes & learn more about the host on www.arizonaescrow.com Follow Monica on LinkedIn Follow Melissa on LinkedIn

In this month’s episode of the Practical and Positive Leadership Podcast, we welcome Kathleen O'Brien Thompson, founder & president of Professional Punch Marketing. Monica and Kathleen dive into Ryan Holiday’s book The Obstacle Is The Way: The Timeless Art of Turning Trials into Triumph, discussing its profound impact on leadership and personal growth. In this episode, they explore: Embracing Challenges as Opportunities The Power of Perception in Leadership Taking Action Despite Obstacles Keeping a Team Motivated in Times of Uncertainty Join us for an engaging conversation packed with wisdom and actionable strategies to help leaders transform obstacles into catalysts for success. Get ready to elevate your leadership approach and find strength in adversity. Follow Monica on LinkedIn ⁠Here⁠ Follow Kathleen on LinkedIn Here Check out more about Kathleen and her team at www.professionalpunch.com

In this month's episode of the Practical and Positive Leadership Podcast, we welcome Tara Brown, a Healthcare Architect by day and Transformational Life Coach by night. Monica and Tara explore Steven Pressfield’s book Turning Pro: Tap Your Inner Power and Create Your Life’s Work, discussing its significance and practical application to leadership in the workplace. In this episode, they discuss: The Amateur vs. The Professional Overcoming Resistance Sacrifice and Transformation Finding Your Authentic Self Join us as we uncover insights and strategies that empower leaders to inspire, energize, and positively impact their teams. Prepare for a conversation brimming with motivation and practical advice to elevate your leadership journey. Visit www.arizonaescrow.com Follow Monica on Linkedin ⁠Here  Follow Tara on Linkedin Here

In this episode, our guest Barbara Kaplan and host Monica May-Dunn explore the mastery of optimizing your environment for success and how design impacts leadership. This episode delves into topics surrounding the Bajaro Method, created by Barbara Kaplan, which emphasizes personal transformation through design. The Bajaro Method and what it is How you can apply this method to personalize your workspace in a way that boosts productivity and reduces stress Key elements one should focus on to feel empowered and in control in the office Zoom backgrounds & what to do about them Check out Barbara's book, "The Bajaro Method" here Follow Monica on Linkedin Here

In this episode, our guest Susan McCall and our host Monica May-Dunn, explore the mastery of leadership subtleties and the development of dynamic team environments through a shift in mindset. This episode delves into leadership topics outlined in John Maxwell’s book, Developing the Leader Within You 2.0, including identifying what kind of leader you are, the Pareto Principle and how to make decisions that are best for your business. Finding ways to add value to others How to stay disciplined as a leader Focusing on growth and learning Join us as we dive into insights and tactics that equip leaders to inspire, energize, and foster a positive influence among their team members. Get ready for a conversation that will give you inspiration and practical advice designed to uplift your leadership path. Don't forget to follow us on ⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠ and check us out on our website ⁠⁠⁠⁠⁠⁠www.arizonaescrow.com ⁠⁠⁠ ⁠⁠Monica May-Dunn on LinkedIn

In this month's episode of the Practical and Positive Leadership Podcast, we are welcoming Elyse Gonzales, Vice President SBA Lending at Live Oak Bank. Monica and Elyse explore Simon Sinek's "The Infinite Game," delving into its relevance and application to leadership dynamics within the workplace. In this episode we discuss The Mindset of Infinite vs. Finite The Importance of a Just Cause The Five Essential Practices Join us as we dive into insights and tactics that equip leaders to inspire, energize, and foster a positive influence among their team members. Get ready for a conversation that will give you inspiration and practical advice designed to uplift your leadership path. Don't forget to follow us on ⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠ and check us out on our website ⁠⁠⁠⁠⁠www.arizonaescrow.com ⁠⁠ ⁠Monica May-Dunn on LinkedIn

In this month's episode of the Practical and Positive Leadership Podcast, we are thrilled to welcome a very special guest, Annette Anderson, the President of Arizona Escrow & Financial Corporation. With a friendship spanning over two decades, Monica May-Dunn, CEO of Arizona Escrow, sits down with her long-time friend and colleague to share an insightful conversation that traverses Annette's journey from escrow officer to President. In this episode we discuss Overcoming Challenges in Leadership How to Create a Positive & Collaborative Team Building and Nurturing Professional Relationships Join us as we delve into these profound lessons and strategies that can empower leaders to inspire, motivate, and cultivate a positive impact within their teams. Get ready for a dose of inspiration and actionable insights that will elevate your leadership journey. Don't forget to follow us on ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠ and check us out on our website ⁠⁠⁠⁠www.arizonaescrow.com ⁠ Annette Anderson on LinkedIn Monica May-Dunn on LinkedIn

This month our guest is Amapola Judd-Shimp, Vice President Of Partnerships SVCC. In this episode, we explore the transformative principles outlined in "The Power of Positive Leadership" by John Gordon. Join us as we delve into the profound lessons and strategies that can empower leaders to inspire, motivate, and cultivate a positive impact within their teams. Get ready for a dose of inspiration and actionable insights that will elevate your leadership journey. In this episode we discuss Impact of Positive Leadership Positive leadership within the context of an organization The core concept of positive leadership, and how to do it The importance of leaders being positive role models Don't forget to follow us on ⁠⁠⁠LinkedIn⁠⁠⁠ and check us out on our website ⁠⁠⁠www.arizonaescrow.com ⁠

We're thrilled to have Nancy Padberg as our special guest this month! Nancy will be sharing her insights and experiences centered around Patrick Lencioni's book "6 Types of Working Genius". Join us as we explore the transformative power of identifying your working genius. In this episode we discuss What "Working Genius" is How you can utilize your Working Genius to motivate your team How understanding your team's strengths and weaknesses can lead to more effective hiring practices Don't forget to follow us on ⁠⁠LinkedIn⁠⁠ and check us out on our website ⁠⁠www.arizonaescrow.com

Join us as we speak to Chuck Wimmer, Owner of Business Brokers of Arizona. In this episode, we discuss the three traits author Patrick Lencioni says a good team member must possess in his book “The Ideal Team Player”. What it means to be a hungry team player How you can encourage your team to stay humble How to promote a group mentality around success How to create a culture of taking the lead without being asked Life experience and how it informs a “smart” team player Don't forget to follow us on ⁠LinkedIn⁠ and check us out on our website ⁠www.arizonaescrow.com

This month we are joined by Elaine Szeto, the EVP/Chief Innovation Officer & Founder at Integro Bank. In this episode, we look at how you can build a positive team based on the book Doing the Impossible by Patrick Bet-David: How Being enthusiastic gets people motivated How knowing your why fuels you How to not let fear discourage How to surround yourself with people who inspire you Happiness comes from being challenged, growing as a person, and chasing a dream. Don't forget to follow us on LinkedIn and check us out on our website www.arizonaescrow.com

In this episode, with our guest Lisa Riley from Delta Business Advisors, we discuss 5 topics from The Energy Bus by John Gordon: How Being positive, not only makes you better it makes everyone around you better. Why Lead with Optimism How to Engage in relationships with your team How being enthusiastic attracts and energizes others around you How Catching people doing something right and acknowledging builds strong leadership Follow our journey on LinkedIn or visit our website to stay in touch!