Residential Insights

In Episode 4, the conversation focuses on staff wellbeing, relational leadership and the culture that sits at the heart of Moore House. Mrs Sheridan describes staff as the “engine” of the organisation, believing that if staff are not supported, valued and cared for, the organisation cannot function in the way children deserve.Together, they explore the importance of visible leadership, reflective practice, professional development and creating a workplace where people feel safe, respected and able to grow. From the Moore House Training Academy and Psychological Services Team to celebrating birthdays, supporting staff through difficult times and recognising achievements, this episode highlights the value of investing in people.

In this episode, we explore what it really means for an organisation to live its values every day. Mrs Sheridan shares the five core pillars that underpin Moore House Group: Acceptance, Innovation, Resilience, Empowerment and Responsiveness, and how these are embedded across practice.We also hear about the organisation’s journey with Dyadic Developmental Psychotherapy (DDP), including Mrs Sheridan’s “lightbulb moment” with Dr Dan Hughes, and how this approach helped create a shared language of attachment, safety and relationships across the organisation.The episode concludes with an honest reflection on relational repair, highlighting how these values are not only applied in supporting young people but are equally important in how staff and colleagues are supported and understood.

In this episode, Mrs Sheridan explores why building a culture of genuine warmth and zero judgment is a constant investment in a child’s self-esteem, and how she uses a specific "litmus test" to ensure every person who walks through the door feels an immediate sense of belonging.From high-quality clothing to the annual glamour of proms and prize-givings, we look at the importance of saturating children with richness. These aren't just events, but intentional deposits into a child’s "memory bank," designed to replace a history of hardship with a future of pride.Finally, Mrs. Sheridan shares the moving story that led to the birth of the In Touch team; a powerful reminder that the need for support doesn't end when a placement does, sparking the promise that defines the organisation today: Once you are part of Moore House, the door stays open forever.

This interview series features Dr Karen Treisman in conversation with Mrs Sheridan, exploring her life’s work and the story behind the creation of Moore House Group.In this first episode we go back to the beginning, tracing the nearly 40 year journey of an organisation built on relationships, dignity and a refusal to accept the status quo.

Recorded live at the 2025 Restraint Reduction Network Conference in Liverpool, Gary Greenshields speaks with Chris Docherty and Robert Mollon about re-humanising care, reducing restrictive practices, and innovative approaches shaping safer, more compassionate support.

In today's episode of Scaffolding, the team tackles the complex subject of bereavement, grief & loss. Discover how our mandatory training equips staff to understand and support these difficult journeys, whilst also looking after their own well-being.

In this episode of Residential Insights, Gary sits down with Adam Moffat, our Deputy Head of Care for Moore House North. Join them as they delve into life at our campus, from what a typical workday entails to the unique opportunities available in residential care at Moore House Group. Adam shares how we meet the needs of our children and young people, alongside our commitment to staff well-being and work-life balance. Tune in for an honest look at residential care, and much more!

Hosted by the psychology team at Moore House Group, Scaffolding dives into the world of mental health and psychology. Each episode will explore the work our team does, discusses hot topics and current debates in mental health, and breaks down complex psychological concepts into clear, practical insights. Whether you’re a professional, a carer, or simply curious about mental health, Scaffolding provides thought-provoking conversations and guidance to help you better understand psychology.

In this episode, Gary sits down with Marie, one of our service managers, to talk about a topic that often goes unspoken in social care: compassion fatigue.When you’re constantly supporting others through challenging or traumatic experiences, it’s easy to forget the toll it can take on your own wellbeing. Marie shares her insights on how compassion fatigue can show up in daily practice and the importance of recognising it early.She also discusses the practical tools and supports Moore House Group puts in place, from reflective supervision and wellbeing check-ins to external professional services, all designed to help staff protect their emotional health and continue providing trauma-informed care.

In this special episode of Residential Insights, our CEO Stephen Drysdale sits down with Dr. Karen Treisman, following our recent two-day conference series: Behaviour is Communication and The Power of Language.Together, they explore the powerful themes shared during the events — including how behaviour can tell the story of a child’s inner world, and how the words we use in everyday practice can be either healing or harmful.This conversation offers practical takeaways for anyone working in social care, education, residential settings, fostering, or trauma-informed practice.

In this episode of Residential Insights, Adam sits down with Emma, the new Service Manager at Kettle Mill, to discuss the launch of our latest residential house in Kingskettle, Fife. They explore what makes Kettle Mill a special and supportive home for young people, the vision behind the service, and how the team is preparing to make a real difference. Tune in to hear Emma’s insights on person-centred care, building life skills, and creating a nurturing environment for those who will be calling Kettle Mill home.

In this episode of Residential Insights, Stephanie, Head of Therapeutic Services, sits down with Judy Furnivall, a renowned Trauma Consultant and expert in the childcare sector. Judy shares her wealth of experience as a qualified social worker, lecturer, and organisational consultant. She also reflects on her time at Moore House Group teaching attachment, trauma, and resilience training.

In this podcast interview, Isobel opens up about her incredible journey at Moore House Group, the passion she brings to her work, her special relationships with the young people, and, of course, what winning this award means to her.

In this episode, we chat with Louise Brown, recent winner of the Co-Production Award at the Great British Care Awards. Louise shares her journey in the social care sector and how co-production has been a game-changer in creating collaborative, inclusive practices. We explore her insights into empowering young people and working closely with colleagues to bring about innovation in care systems.

In this episode, Elaine and Lesley from Moore House Group go over the various staff benefits that come with working for our organisation. From professional development opportunities to a supportive work environment, discover what makes Moore House Group a great place to work!

On this episode of Human Resources Insights, Elaine from Moore House Group dives deep into the importance of background checks in the hiring process. Discover why thorough background checks are crucial for building a safe and reliable team, especially within the social care sector.

Join Elaine and Lesley from Moore House Group as they explore the field of Human Resources in the first episode of "Human Resources Insights." Discover the fundamentals of HR, its vital role in organisations, and how it impacts employees and management alike. Whether you're an HR professional or simply curious about the field, this episode offers valuable insights and practical knowledge to enhance your understanding of Human Resources.

Episode 4: The Future In the latest episode of Residential Insights, we sit down with Mrs. Patricia Sheridan, Founder and Managing Director of Moore House Group. She shares her personal aspirations, vision for the future, and insights on staying at the forefront of social care innovation. Discover the motivations behind her lifelong dedication, her hopes for Moore House Group’s legacy, and the future of social care.

Episode 3: Founding Moore House Care and Education In today's episode, Mrs. Sheridan shares her motivations for starting Moore House Care and Education, its unique approach, and its impact on children and young people. We discuss the gaps she identified when she started, the challenges she overcame, and the rewarding experiences that highlight the organisation's success. Plus, she offers advice for those considering opening their own residential school.

Episode 2: From Values to Impact In this episode of Residential Insights, Dr. Stephen Drysdale hosts Mrs. Patricia Sheridan, Founder and Managing Director of Moore House Group, in a discussion about the significance of values, integrity, and honesty in social care. They explore real-life scenarios where these qualities are pivotal in building trust with children, families, and staff. Topics include navigating ethical dilemmas, creating a team aligned with core values, and addressing challenges posed by social media and online interactions. If you haven't already, listen to episode 1 on our channel & stay tuned for part 3 coming next Friday!

Episode 1: Who is Mrs Patricia Sheridan? In this episode, host Dr. Stephen Drysdale welcomes Mrs. Patricia Sheridan, Founder and Managing Director of Moore House Group, for a special series titled "In Her Own Words: Mrs. Patricia Sheridan."They discuss Mrs. Sheridan's educational journey, lifelong commitment to learning, and the impact of trauma-informed practice on vulnerable children and young people.   Stay tuned for the next 3 parts of this series, releasing every Friday!

Moore House Training Academy have been successful in being awarded Modern Apprenticeship places for  SVQ Social Services Children and Young People  Level 7 & 9 as well as places on the level 10 Care Services Leadership and Management for staff employed through Moore House School Ltd.

In this episode, we explore the vital role of compassion in care with  Louise Brown, our Deputy Head of Care at Moore House Group.

Today we will be unpacking the latest qualification we have to offer at our training academy, which is the SVQ4 Management Qualification. In this podcast we will explore the dynamics of leadership roles in the care and education sector and talk with training experts about what the course encompasses.

Today we answer all your questions surrounding the SVQ3 Social Services for Children and Young People qualification we offer at our training academy. In this podcast, you can hear the real stories and experiences from those who have successfully achieved the SVQ3 and valuable tips and advice from professionals in the field. From this, you can learn how a SVQ3 Social Services for Children and Young People can progress your career in the sector!

Today we discuss the nuances of the HNC Social Services qualification that we offer at our training academy. In this podcast you will hear a firsthand account from a valued student who has turned their passion into purpose and learn how the HNC can be a stepping stone towards achieving a fulfilling career in the residential childcare sector.