The VA Live Lounge

In this engaging session, Lisa Tennant shares her journey into business, emphasizing that qualifications are not essential for success as a virtual assistant. The discussion covers the importance of skills, self-learning, AI integration, and challenging traditional education norms.key topicsQualifications are not necessary for success as a VAThe importance of skills and self-learningThe impact of AI on business and jobsChapters00:00 Introduction and Technical Issues01:05 The Importance of Skills Over Qualifications04:28 The Pressure of Education and Exam Systems08:41 Personal Journeys and Learning Experiences12:31 Self-Taught Skills and Career Development16:28 The Value of Experience Over Certificates20:40 The Future of Employment and AI in Hiring20:59 The Evolution of CVs and Job Applications23:44 The Impact of AI on Employment and Education27:52 AI in Business: Revolutionizing Operations32:23 The Value of Experience Over Qualifications36:54 Self-Belief and Overcoming Imposter Syndrome resourcesGetting Started As A Virtual Assistant Course: https://morethanava.org/get-started-courseFREE resources: https://morethanava.org

Discover simple, effective strategies to generate ongoing referrals that can boost your VA business without complicated systems. These tactics increase client engagement and leverage natural networking to grow your client base consistently.Main insights:💰 The importance of making referral processes easy and seamless for clients💰 Using generous incentives like free hours rather than monetary rewards💰 Automating referral reminders through onboarding and regular communication💰 Encouraging clients to tag and showcase their experiences online💰 Building reciprocal relationships with other local businesses and network contacts💰 Leveraging social proof through testimonials, reviews, and collaboration posts💰 Avoiding caps on referral limits to maximize growth opportunities💰 Incorporating referral reminders in email signatures, newsletters, and social media💰 Creative opportunities like sponsoring events or speaking engagements for visibility💰 Personalizing incentives including tiers, bonuses, or tailored rewardsTimestamps:00:00 - Introduction to Referral Strategies for Virtual Assistants01:25 - Why Making Referral Processes Simple Is Key02:27 - Incentivizing Referrals with Gift Vouchers and Free Hours03:21 - Automating Referral Reminders at Onboarding and in CommunicationsJoin the More Than A VA FREE Membership for access to free resources: morethanava.org Check out our upcoming events: morethanava.org/events

Struggling to attract clients as a VA? In this episode, Kirsty and Lisa share practical strategies to help you stand out, build your personal brand, and create a steady flow of clients. Discover how authenticity, positioning, and strategic outreach can transform your business.Key Topics:✅ The importance of personal branding over generic marketing posts✅ How niching your services greatly increases your chances of attracting clients✅ Why authenticity on social media builds trust and engagement✅ The significance of networking both online and in-person for client growth✅ Building a client pipeline with targeted lead magnets and nurturing strategies✅ How to set boundaries and position yourself as a professional CEO✅ Avoiding common pitfalls like waiting for perfection and inconsistent posting✅ The power of referrals and client testimonials in business development✅ Effective outreach techniques: personalized connection requests and meaningful conversations✅ The role of AI and systems in adding value and increasing client retentionResources & Links:More Than A VA - Free VA Resources and Templates - https://morethanava.org[VA

In this episode, Lisa and Kirsty explore practical strategies for virtual assistants to optimize their service offerings, increase revenue, and maintain a healthy work-life balance. From pricing models to capacity management, discover how to work smarter, not harder.Key Topics:👉🏻 The importance of capacity planning before client acquisition👉🏻 How to leverage a VA income calculator to maximize profitability👉🏻 Transitioning from 5-hour packages to higher-value, less frequent sessions👉🏻 Strategies for diversifying services through packages and one-off offerings👉🏻 The pitfalls of working with on-demand, on-demand clients and how to set boundaries👉🏻 The role of associate VAs in scaling services efficiently👉🏻 Tips for pricing your services and packages to reflect true value👉🏻 The significance of setting boundaries and upholding your boundaries👉🏻 Moving from an employee mindset to business ownership to boost confidence and professionalism👉🏻 How to upsell effortlessly using CRM and checkout upsell opportunitiesTimestamps:00:00 - Introduction and technical setup challenges02:20 - Season reflections and upcoming breaks03:02 - Common VA capacity issues and overworking06:33 - Benefits of streamlining services to increase profit07:00 - Demo of the free VA rate optimizer calculator11:00 - Building effective packages for better revenue13:07 - How to adjust your hourly rates and sell higher value packages14:50 - Strategies to auto-increase prices and upsell effectively16:57 - Recognizing unutilized client time to boost earnings18:23 - Moving away from 5-hour packages to premium offerings21:27 - The disadvantages of small packages and on-demand work25:12 - Setting boundaries and managing client expectations30:15 - Importance of valuing your experience and expertise33:24 - Protecting margins with clear scope and flat fees36:46 - Avoiding discounted work and maintaining self-worth40:20 - Upselling via CRM systems and checkout processes45:06 - Building capacity with associate VAs47:01 - Reclaiming boundaries and acting as a business owner48:11 - Join the upcoming VA earning challenge and podcast invitation👉🏻More Than a VA Vault (free resource) - https://morethanava.org/membershipVA Income Calculator & Rate Optimizer - Register for the FREE membership to get itCRM System for VAs - https://morethanava.org/crmUpcoming "Earn More Work Less" Challenge - https://morethanava.org/challengeApply to be a VA Live Lounge guest - https://morethanava.org/podcastThis episode provides actionable insights to help VAs sell smarter, work less, and live better. Don’t miss the opportunity to revolutionize your VA business today!

In this episode, Lisa and Kirsty discuss the importance of local in-person networking for building meaningful client relationships, sharing practical tips on overcoming fears, crafting your elevator pitch, and maximizing opportunities through strategic events. Whether you're new to networking or looking to level up, this conversation offers valuable insights to grow your business organically and authentically.Key Topics:✅ The benefits of in-person versus virtual networking for local businesses✅ Common fears around networking and how to reframe your mindset✅ Tips for crafting an effective elevator pitch✅ Building confidence to approach in-person interactions✅ Strategies for choosing the right networking events✅ How regular attendance builds trust and referrals✅ The importance of follow-up and connecting on LinkedIn post-event✅ Diversifying your networking through local Facebook groups and traditional marketing✅ Leveraging client relationships and attending their events✅ When and why to consider attending higher-level, paid networking events✅ The role of public speaking and presenting to showcase expertise✅ Tips for scaling into larger markets and international networkingTimestamps:00:00 - The difference between online and in-person local networking02:17 - Overcoming discomfort and fears in face-to-face networking04:20 - Why local networking is vital for client acquisition06:46 - Developing confidence to approach new contacts09:15 - Understanding and mastering the elevator pitch11:14 - Types of informal networking events and their benefits12:03 - Practicing your pitch and managing nerves at events15:43 - Building relationships through consistent follow-up18:31 - Success stories: Clients gained through networking efforts22:20 - The long-term power of referrals and community building23:27 - Strategic networking: attending higher-paying, exclusive events28:28 - Combining traditional and community marketing to grow visibility31:36 - Using speaking opportunities to build authority and attract clients36:18 - Expanding your reach internationally for premium clients43:16 - Final tips for integrating online connections with in-person effortsResources & Links:Getting Started As A Virtual Assistant Course - https://morethanava.org/get-started-courseLinkedIn - https://www.linkedin.com/in/lisa-tennant-42085a3b8/Instagram - https://www.instagram.com/morethanava_/Stay strategic, authentic, and consistent in your networking efforts to unlock new business opportunities and grow your virtual assistant career!

About This EpisodeReady to grow your VA business by bringing on your first associate — but not sure where to start? In this episode, Lisa and Kirsty pull back the curtain on the realities of building a VA team. They share hard-won lessons on vetting, building trust, navigating tricky client dynamics, and creating a culture of loyalty and communication that keeps great VAs around.Whether you're thinking about hiring your first associate or you've already started the process and hit a few bumps, this episode is packed with honest, practical advice you won't want to miss.Key Takeaways• Start vetting VAs before you have the work — don't wait until you're overwhelmed• Build strong communication channels and support systems from day one• Be honest about skills and expectations on both sides to maintain long-term trust• Protect your client relationships by setting clear ethical boundaries with your team• Over-communication is always better than under-communication when leading remote associatesEpisode Highlights"Be honest about your skills" — because misrepresenting your abilities damages trust faster than anything else."Don't discuss money with clients" — protect your business and your team by keeping financial conversations in the right place."Over-communicate with your team" — when working remotely, clarity is everything.Episode Chapters00:00 Navigating the Chaos of Starting a VA Business02:46 The Journey of Hiring Associates06:00 Mistakes in the Hiring Process08:52 Revamping the Vetting Process11:52 Building Trust with Associates15:04 The Risks of Client Poaching18:06 Maintaining Ethical Standards in VA Relationships22:47 Navigating Ethical Boundaries in VA Relationships29:06 Building a Loyal and Supportive Team36:52 Communication: The Key to Successful Associate Relationships43:45 Understanding the Financial Realities of Running an AgencyReady to Take Action?If this episode resonated with you, here's how to put it into practice:🎯 Manage Your VA Business in One PlaceJuggling client work, associate tasks, and your own admin? More Than A CRM is built specifically for VAs and agency owners — one system to manage it all, so nothing slips through the cracks.👉 Try More Than A CRM → https://morethanava.org/crm🎯 Never Miss an EpisodeSubscribe to The VA Live Lounge on Apple Podcasts and get every new episode delivered straight to your ears. Leave us a review if today's episode helped you — it means the world!👉 Subscribe on Apple Podcasts → https://podcasts.apple.com/gb/podcast/the-va-live-lounge/id1803555684🎯 Join the More Than A VA CommunityConnect with Lisa, Kirsty, and hundreds of other VAs in our free community. Ask questions, share wins, and get support from people who truly get the VA life.👉 Follow us on Instagram → https://www.instagram.com/morethanava_/🎯 Connect on FacebookJoin the More Than A VA Facebook community for daily tips, live Q&As, and exclusive content to help you grow your VA business.👉 Join us on Facebook → https://www.facebook.com/groups/iammorethanavaLoved this episode? Share it with a VA friend who needs to hear it. 💜https://morethanava.org

In this conversation, Lisa and Kirsty discuss the significance of email lists for virtual assistants, emphasizing the need for effective communication and nurturing leads. They explore the importance of segmenting email lists, creating valuable lead magnets, and maintaining consistent engagement with clients. The discussion also touches on leveraging AI tools for business growth and the best practices for email frequency and content. Ultimately, they encourage virtual assistants to prioritize building their mailing lists to enhance client relationships and business success.Takeaways📨 Your mailing list is a valuable asset that belongs to you.📨 Building connections through email can lead to client conversions.📨 Re-engaging past clients can open new business opportunities.📨 Segmenting your email list allows for targeted communication.📨 Creating effective lead magnets is crucial for attracting subscribers.📨 Nurturing leads through email sequences can build trust and rapport.📨 Leveraging AI tools can enhance your business offerings.📨 Maintaining a consistent email frequency prevents overwhelming your audience.📨 Content should be relevant and valuable to your specific client base.📨 Always evaluate and update your lead magnets and email content.To get free resources as a virtual assistant head to: https://morethanava.orgTo get the full CRM to start building your own mailing list head to: https://morethanava.org/crmChapters00:00 Navigating Stress and Technology Meltdowns02:57 The Importance of Email Lists for Virtual Assistants05:53 Building Connections Through Email Communication08:57 Segmenting Your Audience for Effective Email Marketing12:00 Creating Lead Magnets to Grow Your Mailing List14:58 Nurturing Leads Through Email Campaigns17:54 Leveraging Resources for Business Growth22:10 Building a Valuable Mailing List23:37 Email Frequency and Client Engagement26:40 Nurturing Leads Effectively30:00 Creating Compelling Lead Magnets33:50 Leveraging AI for Business Solutions41:02 The Importance of Nurturing Relationships

In this conversation, Lisa and Kirsty discuss the evolving landscape of virtual assistance in an AI-driven world. They explore the balance between leveraging AI for efficiency and maintaining the essential human touch in client relationships. The discussion highlights the importance of adapting to technological changes, the value of community collaboration among virtual assistants, and the need for personalized client experiences. They emphasize that while AI can enhance productivity, it cannot replace the empathy and creativity that humans bring to their work.TAKEAWAYS🤖 AI cannot replace the human relationship aspect of business.🤖 The future of work will require a blend of AI and human interaction.🤖 Automation can significantly increase efficiency for virtual assistants.🤖 Continuous learning about AI is essential for staying relevant.🤖 Personalizing client experiences is crucial for building trust.🤖 Community collaboration among VAs can lead to shared knowledge and growth.🤖 Adapting to change is necessary for thriving in a tech-driven world.🤖 There is a market for services that prioritize human touch over AI.🤖 Productizing knowledge can create new revenue streams for VAs.🤖 AI can assist in streamlining processes but cannot replace human creativity. Chapters00:00 Navigating a Weird Week05:49 Human Touch vs. AI11:59 Automation and Efficiency17:55 Learning and Adapting to AI25:24 The Importance of Personal Touch in Business34:47 Evolving with Technology and Automation39:48 Creating Seamless Client Experiences46:36 Finding Your Niche in a Tech-Driven WorldJoin the FREE More Than A VA Community" https://morethanava.orgGet the complete CRM system with automation and AI for VAs: https://morethanava.org/crm

In this conversation, Lisa and Kirsty discuss the evolving landscape of the Virtual Assistant (VA) industry, emphasizing the importance of finding a niche, personal branding, and leveraging technology like AI. They explore strategies for standing out in a crowded market, the significance of referrals and testimonials, and the need for continuous learning and adaptation. The discussion also touches on overcoming imposter syndrome and the practical steps VAs can take to secure their place in the industry. The conversation concludes with a look at future-proofing VA businesses in an AI-driven world.TAKEAWAYSThere's room for everyone in the VA world, but you need to find your niche.✅ Clients prefer specialists over generalists.✅ Referrals and testimonials are crucial for building credibility.✅ Personal branding and storytelling can significantly impact client acquisition.✅ AI presents new opportunities for VAs to enhance their services.✅ Consistency in messaging and social media presence is key.✅ Don't undervalue your skills; charge what you're worth.✅ Networking and personal outreach are essential for business growth.✅ Continuous learning is vital to stay relevant in the industry.✅ Overcoming imposter syndrome is necessary to see yourself as a business owner.Find out more about our community for virtual assistants: https://morethanava.org/Discover our group programmes: https://morethanava.org/upcoming-programmesGet a 1-hour coaching session with Lisa: https://morethanava.org/coachingFollow us on FB: https://www.facebook.com/groups/iammorethanavaFollow us on Insta: https://www.instagram.com/morethanava_

Today we talk about the key skills that virtual assistants can learn to increase their ability to get clients and their profits!Find out more about our community for virtual assistants: https://morethanava.org/Discover our group programmes: https://morethanava.org/upcoming-programmesGet a 1-hour coaching session with Lisa: https://morethanava.org/coachingFollow us on FB: https://www.facebook.com/groups/iammorethanavaFollow us on Insta: https://www.instagram.com/morethanava_

Clients can overstep the boundaries but before that happens, there are often red flags! Join Lisa and Kirsty inside The VA Live Lounge as we discuss what to do when a client pushes those boundaries and oversteps the markGet more support inside the More Than A VA community: https://morethanava.org/Get the exact system to manage your virtual assistant business: https://morethanava.org/growth-essentialsFollow us on Facebook: https://www.facebook.com/groups/iammorethanavaFollow us on Instagram: https://www.instagram.com/morethanava_/Want to get started as a virtual assistant? Get the 7 Foundations For Starting Your VA Business Guide: https://link.morethanava.org/widget/form/G9Divddoab3OysgUH4ksSupport the show

In this episode, Lisa Tennant and Kirsty Moore dive into the real strategies that virtual assistants are using to stand out and win clients—even as the VA space gets more competitive every year. If you’ve ever felt like everyone’s doing the same thing, or you’re struggling to get noticed, this episode is your roadmap to what actually works right now.Get more support inside the More Than A VA community: https://morethanava.org/Get the exact system to manage your virtual assistant business: https://morethanava.org/growth-essentialsFollow us on Facebook: https://www.facebook.com/groups/iammorethanavaFollow us on Instagram: https://www.instagram.com/morethanava_/Want to get started as a virtual assistant? Get the 7 Foundations For Starting Your VA Business Guide: https://link.morethanava.org/widget/form/G9Divddoab3OysgUH4ksSupport the show

The VA world isn’t what it was in 2020 — and that’s a good thing. In this episode of The VA Live Lounge, we’re talking about how the virtual assistant business model has evolved, what trends are shaping 2026, and what strategies are still going strong.We cover:✅ What’s out in 2026 (spoiler: hustling 24/7 and charging by the hour) ✅ What’s in right now — including productised services, AI support, and systems that sell for you ✅ The tools, boundaries, and mindsets you need to grow without burning out ✅ Our honest thoughts on where the industry is headed (and how we’re adapting)Whether you’re just starting out or rethinking how you run your VA business, this episode is your 2026 reality check — and your permission slip to build smarter.🎧 Tune in now and start creating a business that works for you this year.🔗 Free resources: https://morethanava.org 📲 Follow us: @thevaliveloungeGetting started as a virtual assistant? Download our FREE 7 Foundations For Starting Your VA Business - https://link.morethanava.org/widget/form/G9Divddoab3OysgUH4ks#TheVALiveLounge #VABusiness2026 #VirtualAssistantUK #WhatsInWhatsOut #MoreThanAVASupport the show

Are you a VA that's trying to build a business whilst also working full-time? How do you know when the right time is to make the switch? In this episode, Lisa and Kirsty talk about the realities of turning your side hustle VA business into something full-time and how to spot when the time is right.Want more support in your VA business? Join our free membership and get access to tonnes of resources: https://morethanava.org/vip-access-wait-listFollow us on Insta: https://www.instagram.com/morethanava_/Follow us on Facebook: https://www.facebook.com/groups/iammorethanava/Join our How To Get Clients Workshop on the 30th January: https://morethanava.org/how-to-get-clients-workshop-bookingSupport the show

In this weeks episode Lisa and Kirsty walk a bout what hustling really looks like, and why it's not the culture to create in your VA business. To get good at one of the best CRM systems out there, join the VIP Access membership and get your VA version of Go High Level along with monthly masterclasses, weekly support and fortnightly tech calls: https://morethanava.org/vip-access-wait-listFollow us on Insta: https://www.instagram.com/morethanava_/Follow us on Facebook: https://www.facebook.com/groups/iammorethanava/Support the show

Let's talk about putting your prices up and the common worries all small business owners have about doing this. What's stopping you raising your rates? Kirsty and Lisa talk about the reasons VAs failing to increase their prices, the mindset shift that need to happen and the implications not raising your prices can have. You will go away from this episode understanding exactly what you need to do to charge more for what you're worth. To get good at one of the best CRM systems out there, join the VIP Access membership and get your VA version of Go High Level along with monthly masterclasses, weekly support and fortnightly tech calls: https://morethanava.org/vip-access-wait-listFollow us on Insta: https://www.instagram.com/morethanava_/Follow us on Facebook: https://www.facebook.com/groups/iammorethanava/Support the show

This week Kirsty and Lisa talk about how becoming knowledgable in CRM systems can help you generate additional income in a multitude of ways. From affiliate partnerships to white labelling opportunities and even offering one-off services to springboard clients into your regular offering, understanding the power of CRM systems and automation can really help you earn more as a virtual assistant.To get good at one of the best CRM systems out there, join the VIP Access membership and get your VA version of Go High Level along with monthly masterclasses, weekly support and fortnightly tech calls: https://morethanava.org/vip-access-wait-listFollow us on Insta: https://www.instagram.com/morethanava_/Follow us on Facebook: https://www.facebook.com/groups/iammorethanava/Support the show

If you're worried about being quiet over xmas, fear not! Lisa and kirsty join us with LOADS of ideas on how you can make sure your pipeline before xmas is full of paying clients, and, well into the new year. Listen as we dive into the things we do to earn money whilst closed for xmas and the ideas you can take advantage of. Join our FREE community for weekly free resources including templates and downloads to help you in your VA business: https://morethanava.org/membershipFollow us on Insta: https://morethanava.org/membershipFollow us on Facebook: https://www.facebook.com/groups/iammorethanava/Support the show

Lisa and Kirsty deep dive into the world of AI in this episode exploring that much concerned topic: is AI a threat to virtual assistants?What they uncover is going to surprise you! Join us as we talk about the realities of not keeping up with technology, the disadvantages VAs face and the many opportunities for VAs that AI brings.If you want the exact system to manage your VA agency, use ours!https://morethanava.org/growth-essentialsWant to join a supportive community of virtual assistants? Join us FREE: https://morethanava.org/Follow us on Facebook: https://www.facebook.com/groups/iammorethanavaFollow us on Insta: https://www.instagram.com/morethanava_/Support the show

Thinking of hiring an associate or turning your VA business into an agency? Before you do, listen to this episode!We give our full and frank experiences of what it's been like hiring and working with associates over the last 4 years. We're going to share the good, the bad and the ugly!If you want the exact system to manage your VA agency, use ours!https://morethanava.org/growth-essentialsWant to join a supportive community of virtual assistants? Join us FREE: https://morethanava.org/Follow us on Facebook: https://www.facebook.com/groups/iammorethanavaFollow us on Insta: https://www.instagram.com/morethanava_/Support the show

This week Kirsty and Lisa discuss the pros and cons of taking time off as a solo VA. From their perspectives of an agency owner with a team and as a solo virtual assistant, they share how it's not just possible, but highly important to take time off.After a recent masterclass with Heather McLellan in the VIP Access membership, Lisa and Kirsty realise it's more important than ever to have plans in place for what would happen to your business if you became ill or injured and could no longer work. Heather has kindly given the More Than A VA Community 30% OFF on her course: The Resilient business Roadmap 3-Step Online ProgrammeUse code LTVA30 at checkout.To join our FREE community and get instant access to resources visit: https://morethanava.orgSupport the show

In this episode we're joined by Leeanne Harris - The Inner Freedom Coach who shares her experience of Belief Coding with us. If you're struggling with lack of confidence, imposter syndrome or fears that are blocking your ability to succeed, it's well worth a listen!To find out more about Leeanne and her work visit:https://leeanne-harris-inner-freedom-coach.mailerpage.io/ https://www.facebook.com/groups/breakthroughswithleeanneTo book a session with Leeanne use our special discount code LTVA25To join our free VA community head to: https://morethanava.org/Please subscribe to this podcast for alerts!Support the show

In this candid chat, Lisa and Kirsty talk about the highs and lows, and the lessons they've each learned, after 4 years as virtual assistants. They share their real-life experiencing, including dealing with clients that don't pay, working with associates, what to prioritise in your VA business, and the things they wish they had done differently. To join the supportive FREE More Than A VA community visit: https://morethanava.org/UPCOMING EVENTS:Convert Time Wasting Enquiries Into Instant Clients Masterclass - 25th November 7:30pm-8:30pm - https://link.morethanava.org/widget/bookings/convert-time-wasting-enquiriesHow To Get Clients Workshop - January 30th 12:30pm-3:30pm - https://morethanava.org/how-to-get-clients-waiting-list-pageFREEBIES20 Ways To Get Clients Cheat Sheet: https://morethanava.org/how-to-get-clients-pageTHE ONLY SYSTEM YOU WILL EVER NEED TO MANAGE YOUR VA BUSINESS: https://morethanava.org/growth-essentialsSupport the show

If you're a solo VA, trying to build an income can be difficult, but introducing passive and semi-passive income streams can be the answer, allowing you to explode your income potential.Tune in to hear loads of ideas on the things you can do to earn more money as a virtual assistant.Struggling to get clients? Download our 20 Ways To Get Clients Cheat Sheet: https://morethanava.org/how-to-get-clients-pageJoin the FREE More Than A VA Community: https://morethanava.org/Follow us on Insta: https://www.instagram.com/morethanava_/Follow us on Facebook: https://www.facebook.com/groups/iammorethanavaFollow us on YouTube: https://www.youtube.com/channel/UCaC3hqVOtcf1bfxIetRjNOgFollow us on TikTok: https://www.tiktok.com/@morethana.vaPlease subscribe so that you can get notified when new episodes drop. Support the show

Ever thought about becoming a VA agency owner rather than a solo VA? This week, Lisa and Kirsty talk about the pros and cons of both. Lisa Tennant successfully scaled her solo VA business into a virtual assistant agency but it hasn't all been plain sailing. Kirsty remains a solo VA whilst working as an assistant and account manager for Lisa's agency, L.T. VA Services and gives her own insight into the issues she faces as a solo VA, and behind the scenes of what it's like supporting an agency owner. One of the most thought provoking aspects of this episode, is thinking about what to do with your business if you want to sell it, or, if you become ill or injured and are unable to work, something that's going to be discussed in the next VIP Access membership: https://morethanava.org/masterclassesTo join the supportive More Than A VA community head to: https://morethanava.org/homeFollow us on socials and please, subscribe!https://www.instagram.com/morethanava_https://www.tiktok.com/@morethana.vahttps://www.facebook.com/groups/1175960430361565Support the show

In this weeks episode Kirsty and Lisa talk openly and honestly about the difficult times as a VA, and their experiences of wanting to give it all up. They talk about the trials and tribulations of running your own business, and the reasons many VAs feel like quitting. If you've ever felt this way, tune in and hear their inspirational stories of what makes them keep going. To join a supportive virtual assistant community visit: https://morethanava.orgTo find us on Facebook head to: https://www.facebook.com/groups/iammorethanavaSubscribe on YouTube: https://www.youtube.com/@morethanavaFollow on instagram: https://www.instagram.com/morethanava_/Find us on TikTok: https://www.tiktok.com/@morethana.va?is_from_webapp=1&sender_device=pcSupport the show

This week Kirsty and Lisa discuss the tool they started out with as virtual assistants, what they are using now, and the ultimate system that Lisa uses to streamline her entire business.They answer questions live from Instagram and TikTok, and explore how to niche, communicate with clients, and avoid paying for systems and tools you don't need just to serve your clients.The doors to the VIP Access membership where you can get the exact software, system and tools Lisa uses every day are now open but may be closed by the time you click this link so get onto the waiting list for bonus offers next time: https://morethanava.org/vip-access👉🏻 Follow us on TikTok: https://www.tiktok.com/@morethana.va👉🏻 Follow us on On Insta: https://www.instagram.com/morethanava_/👉🏻 Join us on Facebook: https://www.facebook.com/groups/iammorethanavaSubscribe on YouTube: https://www.youtube.com/@morethanavaSupport the show

In this episode of season 2 of The VA Live Lounge, we discuss the various methods VAs can use to be visible. We're joined by Lynsey Cook from Need A VA, the go to directory for virtual assistants that want to be found. Lynsey shares with us the best places she's found clients, and we talk about why niching is so important to help you figure out which platform to use for your marketing as a VA. To find out more about Need A VA, visit: https://needava.co.uk/To join the FREE VA Vault membership to gain access to tools and resources to build you VA business visit: https://morethanava.org/Find us on TikTok: https://www.tiktok.com/@morethana.vaSupport the show

For the final episode of season 1 of The VA Live Lounge, Lisa and Kirsty discuss in candid detail their real life experiences as virtual assistants. Everything from nightmare clients, to fake princesses and the dangerous side of being a VA, is up for discussion in this insightful episode. Lisa and Kirsty share the red flags to look out for, how to think about your future integrity, and when you know you've finally landed a dream client.Sit back, prepare to laugh, and tune into this final episode of season 1. To get free resources as a VA join our free membership: https://morethanava.org/Follow us on Insta: https://www.instagram.com/morethanava_/Join us on facebook: https://www.facebook.com/groups/iammorethanavaSupport the show

In this episode we speak to Kim from Your PA Services about her experience carving out a successful VA business whilst juggling working from home with 4 children. Kim became a VA after tragedy struck, when she suffered an accident and her sister died, whilst running her own beauty business. Realising that she wanted to create a balance between work and life, Kim decided starting a virtual assistant business would be the best way forward.But despite having prior business experience and knowing the boundaries she needed to implement, Kim still made loads of mistakes. Now, Kim is on the path to starting her own VA agency, and if you want to do that, you can join the More Than A VA VIP Access to get the exact software, systems and support to scale your VA business into an agency, right here: https://morethanava.org/vip-accessDiscover the techniques Kim uses to separate work and personal life and how she juggles the demands of parenthood whilst building her thriving VA business. Support the show

What happens when a client signs up for admin but then asks you to start creating workbooks and marketing assets? Is it possible to turn graphic designer overnight? And should VAs even offer graphic design services?In this episode we talk to Tracy Salter from design-ology about her work with virtual assistants, helping them to navigate their way around Canva, how she guides VAs to use the right tools to manage clients when they needs design work, and most importantly, the questions you need to ask when working on any form of graphic design for your clients.We discuss the importance of charging more for design work, and how investing in yourself to learn design skills can have a positive impact on your bottom line. To find out more about Traci and to get a copy of her FREE VA Social Media Instant Masterclass visit: https://design-ology.co.uk/To become a member of More Than A VA visit: https://morethanava.org/Follow us on Insta: https://www.instagram.com/morethanava_/Follow us on Facebook: https://www.facebook.com/groups/iammorethanavaSupport the show

In this weeks Live Lounge we're joined by the incredible Lianne Wright from The VA Runway. Lianne started out as a solo VA back in 2019 but quickly realised there was no way she would be able to scale her virtual assistant business without increasing her capacity, and the best way for her to do that, was by working with associates. Lianne scaled her VA business into a 6-figure agency but in 2023 tragedy struck when the father of Lianne's children was sadly killed in a motorcycle accident. Realising that she needed to prioritise her family, and not getting the full support she needed from clients, Lianne realised things needed to change. Believing there was a better way, Lianne shares her journey with us, on how she discovered additional revenue streams that would enable her to build a business that gave her the freedom she needed and provide long-term security for her children. Join us as Lianne explains exactly how she built her incredible eco-system of recurring revenue and find out how you can do the same. Lianne is also joining us in the VIP Access membership on the 31st July to deliver her masterclass, helping you add additional revenue streams to your VA business, you can find out more about the membership here: https://morethanava.org/vip-accessTo find out more about Lianne visit: https://www.linkedin.com/in/lianne-wright-9bb38b214/Or email Lianne: thevarunway @gmail.com  Reach out to Lianne on Whatsapp 07554267035 or via TikTok: https://ticktok.com/@liannemombossmoves?To join our VA community on Instagram visit: https://www.instagram.com/morethanava_/Or on Facebook: https://www.facebook.com/groups/iammorethanavaSupport the show

In this episode of The VA Live Lounge, Kirsty and Lisa dive into the age-old advice that’s often thrown around in the online business world:“Collaboration over competition.”But is it really that simple?We explore the benefits of building connections with other VAs—sharing referrals, teaming up on client projects, learning from one another—and why collaboration can absolutely open doors to growth and sustainability.BUT—we also keep it real.We talk honestly about:⚡ Times we’ve faced direct competition (and how it felt)⚡ Real-life situations where other VAs weren't so friendly⚡ The boundaries we’ve learned to set⚡ Why who you collaborate with matters just as much as how⚡ And how we’ve turned awkward moments into lessons (and motivation)If you’ve ever felt unsure about connecting with “the competition,” or wondered if there’s really space for everyone in the VA world—this episode will give you clarity, confidence, and a few laughs along the way.🎧 Tune in now to hear the messy, inspiring truth behind building a VA business that lifts others up—without losing yourself in the process.👉 Get free VA tools & support: https://morethanava.org👉 Follow us on Instagram: @thevalivelounge👉 Catch all episodes: https://morethanava.org/podcastGet our FREE guide: How To Scale Beyond £2k As A VA: https://link.morethanava.org/widget/quiz/JcXRNZhFsxFRtUWTs1HrJoin The Facebook Group: https://www.facebook.com/groups/iammorethanava/?mibextid=K35XfPWant access to my exact systems and processes? Join the VIP membership: https://morethanava.org/vip-accessSupport the show

In this week’s episode of The VA Live Lounge, Kirsty and Lisa are tackling one of the biggest questions in the VA world: Can you actually earn six figures as a Virtual Assistant?We’re not here to sell you a dream—we’re having an honest, down-to-earth conversation about what it really takes to grow a six-figure VA business (and whether that should even be the goal).In this chat, we explore: ✨ What “six figures” really means (and why profit matters more than turnover) ✨ The realities of trading time for money as a solo VA ✨ Other ways to increase your income—without burning out ✨ Whether scaling to six figures is the right path for you ✨ And how success can be defined in so many ways beyond incomeNeither of us are making six figures (yet!)—but we’ve built businesses we’re proud of, and we’re sharing what we’ve learned, what we’ve tried, and what we’re still figuring out.🎧 Tune in if you’re tired of the hype and ready for the real talk about money, growth, and what building a VA business can actually look like.👉 Free resources & support for VAs: https://morethanava.org 👉 Follow us on Instagram: @thevalivelounge 👉 Download our FREE guide, How To Scale Beyond £2k As A VA: https://link.ltvaservices.com/widget/quiz/JcXRNZhFsxFRtUWTs1Hr#TheVALiveLounge #SixFigureVA #VirtualAssistantUK #VARealTalk #VABusinessGrowth #MoreThanAVASupport the show

In this episode of The VA Live Lounge, Kirsty is joined by the inspirational Vicki Wilson, founder of The Admin Fairy—an award-winning Virtual Assistant who’s proving every day that disability is not a barrier to building a brilliant business.Vicki lives with cerebral palsy, uses a wheelchair, and runs her VA business her way. With a strong “can do” attitude, she’s carved out a space in the industry that works for her, not in spite of her disability—but alongside it. Her journey is one of resilience, creativity, and pure determination.In this conversation, we explore:✨ How Vicki built a thriving VA business around her life and needs✨ The realities—and misconceptions—of running a business with a disability✨ Her systems, boundaries, and secrets to success✨ Winning the Woman Who Achieves Award 2025 and being invited to speak in London about disabled entrepreneurship✨ Why she believes every business owner should feel empowered to do things their own wayWhether you're disabled, chronically ill, or just trying to make your business fit your life, this episode is packed with perspective, heart, and hope.🎧 Tune in now and be reminded that success doesn’t have to follow anyone else’s rules.👉 Grab free VA resources via the More Than A VA Free Membership: https://morethanava.org/home👉 Learn more about Vicki: https://vickiadminfairy.co.ukSupport the show

In this weeks episode Lisa and Kirsty unpack the realities of putting a framework around your time to manage your capacity as a virtual assistant, and understanding how this helps you to choose the hours that suit you and your life best, but also to work out how much earning potential you really have when it comes down to the hours you have left and what you're charging. The results will surprise you!It's time to get clear about the hours you're REALLY working as a VA, how you're probably NEVER going to make more than £2k per month and how managing and understanding your capacity can change all that.Do you want to scale your virtual assistant business beyond £2k months? Grab our FREE Guide: https://link.ltvaservices.com/widget/quiz/JcXRNZhFsxFRtUWTs1HrTo join the I am More Than A VA FREE Membership visit: https://morethanava.org/Follow us on Instagram: https://www.instagram.com/morethanava_/Join us on Facebook: https://www.facebook.com/groups/iammorethanavaSupport the show

In today’s episode of The VA Live Lounge, we’re joined by the incredible Charlotte Barltrop from VA Everywhere who shares one of the most unique VA origin stories we’ve ever heard—from circus performer to virtual assistant!Charlotte takes us through her fascinating journey, from life on the trapeze to running a successful VA business that supports clients around the globe. We talk about:✨ The transferable skills she brought from the circus ring to the VA world✨ How she found her niche and built a business on her terms✨ The mindset shifts required to go from performer to business owner✨ Her top tips for VAs who want to stand out and attract aligned clientsThis episode is a true celebration of reinvention, resilience, and doing things your way. Whether you're just starting out or ready to pivot into something new, Charlotte’s story will inspire you to take the leap (pun intended!)🔗 Connect with Charlotte:Website: https://www.vaeverywhere.co.ukInstagram: @vaeverywhereLinkedIn: Charlotte Barltrop🎁 Don’t forget! Grab your free VA resources via the More Than A VA free membership at https://morethanava.orgHit play and enjoy this high-flying episode! 🎧✨#TheVALiveLounge #VAEverywhere #FromCircusToClient #VAStories #MoreThanAVASupport the show

In this week’s episode of The VA Live Lounge, we’re joined by the brilliant Wendy Norman, founder of Live Link Resource, who takes us behind the scenes of her journey from solo VA to team leader—and beyond.Wendy shares how she went from doing it all herself to hiring employees, building systems, and eventually turning her VA business into a saleable asset. Her story is packed with wisdom, lessons learned, and powerful takeaways for any VA who’s ever thought about growing a team.We talk about: ✨ The mindset shift from freelancer to business owner ✨ Knowing when (and how) to make your first hire ✨ Building a business that runs without you doing everything ✨ What it really takes to scale sustainably ✨ Why she believes every VA has the potential to grow something biggerIf you’re ready to think bigger about your VA business, this episode will give you the insight and inspiration to take the leap.Hit play and learn how to scale like a pro. 🎧🔥 #TheVALiveLounge #ScalingYourVA #FromSoloToTeam #VAtoCEO #LiveLinkResourceSupport the show

In this episode of The VA Live Lounge, we’re joined by the incredible Tasha Dove from Dove Virtual Assistance, who opens up about her powerful and refreshingly honest VA journey.Tasha first gave the VA world a go in August 2020—but like many, she struggled to find her feet and ended up returning to employment. Fast forward to 2021: furloughed, fed up, and fired up, she made the decision to give her business one more shot… and this time, she wasn’t holding back.Now with 12 happy clients and a business that thrives, Tasha shares: ✨ What she learned from “failing” the first time ✨ The mindset shift that changed everything ✨ How she built trust with her clients and grew her reputation ✨ Why perseverance is every VA’s secret weaponIf you’ve ever doubted yourself or wondered if it’s too late to start again—this episode is the proof you need that comebacks are possible. Tune in for inspiration, practical tips, and a whole lot of heart 💖Find out more about Tasha: https://dove-virtualassistant.co.uk/Get FREE resources: https://morethanava.ltvaservices.com/morethananewsletter-page#TheVALiveLounge #VAStory #FurloughToFreedom #ComebackQueen #VirtualAssistantLifeSupport the show

This week in the VA Live Lounge, we’re diving into the ins and outs of niching as a Virtual Assistant. If you’re wondering how to narrow your focus, attract ideal clients, and stand out from the crowd, don’t miss this discussion. We’ll be exploring the benefits of choosing a niche, strategies for identifying the right one, and real-life examples of VAs who found success by specializing. Grab your coffee, tune in, and let’s talk about taking your VA business to the next level!To join our FREE membership visit: https://morethanava.ltvaservices.com/morethananewsletter-pageSupport the show

Welcome back to the VA Live Lounge! Today’s episode is all about the legal essentials you need to get right from the start when building your VA business. Whether you're freelancing solo or growing a team of associates, the legal side of your business can make or break your confidence and credibility. We're joined by the fabulous duo behind K&K Legal Consulting, Kirsty and Kate — known for their straight-talking, affordable legal support tailored to freelancers, creatives, and small business owners.To find out more about K&K Legal Consulting visit: https://kkbservices.com/about-us/Email K&K: [email protected] More Than a VA the community for Virtual Assistants worldwide, every Friday at 10am UK time for our VA Live Lounge. https://www.instagram.com/morethanava_/Support the show

In this episode of The VA Live Lounge, Lisa and Kirsty are tackling a hot topic that too many VAs learn the hard way: getting paid upfront.From awkward client convos to chasing invoices like it’s a full-time job (ugh 😩), we’ve been there—and we’re here to make sure you don’t have to be.We’ll cover:✅ Why upfront payments protect you and your time✅ The easiest ways to introduce upfront payment terms✅ What to say when clients push back✅ Our favourite tools for smooth payments and contracts✅ Real talk on boundaries, confidence, and valuing your workIf you've ever felt nervous about asking for money before starting a project, this one’s for you. Tune in, take notes, and start getting paid like the pro you are. 💼💰Hit play, and let’s make money talk less awkward and way more empowering! 🎧✨#TheVALiveLounge #GetPaidUpfront #KnowYourWorthFor our free resources visit: https://morethanava.ltvaservices.com/morethananewsletter-pageFor our done for you client agreement: https://link.ltvaservices.com/widget/form/B4tdwezTFukO50XehhAqTo be a guest on our show: https://link.ltvaservices.com/widget/form/vxqai8nvZngWhJT0dWUJFollow us on Insta: https://www.instagram.com/morethanava_/Struggling to get clients as a new VA, just starting out or thinking of becoming a VA? Lisa & Kirsty discuss what it's like and how to get started as a virtual assistant in 2025 every week live on YouTube and Instagram.Support the show

Welcome to the very first episode of The VA Live Lounge! 🎉 Lisa and Kirsty are kicking things off with a bang, diving into one of the biggest questions aspiring Virtual Assistants ask—How do I actually get started?In this episode, we’re covering: ✅ What being a VA really means (hint: it’s not just admin work!) ✅ The essential skills you need (and the ones you don’t) ✅ The biggest mistakes new VAs make (so you can avoid them!) ✅ How to find your first clients without the overwhelm ✅ Our top tips for setting up a successful VA business Whether you’re dreaming of ditching the 9-5, looking for a flexible career, or just curious about the VA world, this episode is your perfect starting point! Grab a notebook (or just a coffee ☕), and let’s get you on the path to becoming a VA superstar! 🚀💻Hit play and let’s do this! 🎧✨ The Live Lounges are recorded from lives in YouTube and InstagramTo join our va community on Instagram visit:   / morethanava_  To find out more about our account management system: https://morethanava.org/homeTo get access to our FREE resources and community: https://morethanava.ltvaservices.com/...Support the show