Hospitality & Politics with Andrew Rigie

James Shrum is a bartender at Blue Ribbon Brasserie and the recent recipient of the NYC Hospitality Alliance’s Bartender of the Year Award. He joins the show to discuss the challenges of running a bar in New York City, the lessons he’s learned over his years at Blue Ribbon, and the importance of creating an environment that makes both patrons and employees want to stick around. In this conversation we explore the recent trends in NYC nightlife, the business side of running a bar, and what James has seen from his time behind the bar.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ 0:00 - Intro0:45 - Who is James Shrum?3:33 - Blue Ribbon Brasserie13:34 - The restaurant industry from a bartender’s perspective18:27 - The skills James has learned over his time bartending24:08 - The business side of running a bar27:30 - How has the business changed from James’ perspective34:00 - The regulatory challenges of running a bar in NYC43:00 - Creating an environment where people want to stay53:03 - James winning the NYC Hospitality Alliance’ Bartender of the Year Award#newyorkcity #restaurant #politics #hospital #business #smallbusiness

John Wang is a former lawyer turned food entrepreneur and advocate when he founded the Queens Night Market in 2015. He joins the show to discuss the challenges of putting together New York’s first Night Market, how the diversity of Queens has helped serve up a robust and unique offering of food and vendors, and how his “bad business model” has ultimately led to the night market’s success. In this conversation we explore the best way to experience the Night Market, finding love in a field in Queens, and the leadership lessons John has learned along the way. https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ 0:00 - Intro0:35 - What is the Queens Night Market?10:06 - John’s learning curve of running the Queens Night Market15:30 - Why has the Queens Night Market been successful?17:27 - Vendors at the Queens Night Market25:28 - What is the best way to experience the Queens Night Market?29:16 - Love at the Queens Night Market32:17 - How John does Market research35:09 - John’s advocacy for the restaurant industry39:07 - The entrepreneurial aspect of John launching the Queens Night Market42:54 - How the diversity of Queens has been an asset for the Night Market44:48 - Leadership lessons from building the Queens Night Market49:49 - John’s cookbook51:37 - What’s next for John & the Queens Night Market?#newyorkcity #restaurant #politics #hospital #business #smallbusiness

Terence Tubridy is a founder of IGC Hospitality. He joins the show to discuss the evolution of a local empire, pulling back the curtain on his journey from running a neighborhood bar at 26 to managing a portfolio of 18 diverse concepts, including the groundbreaking Rockaway Hotel. In this conversation, we dive deep into the "H4" framework—the four pillars that guide every business decision Terence makes—and explore the complex intersection of entrepreneurship and city politics.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Intro00:28 – The IGC story: Starting with Metro 53 and expanding to 18 concepts01:43 – Terence’s roots: Growing up in a "big Irish family" and early restaurant work03:06 – Opening the first family-run bar and the impact of 9/11 on NYC nightlife06:59 – The "4-H" Framework: Human, Hospitable, Humble, and Hungry09:49 – Diversifying business verticals: Rooftops, taverns, and hotel F&B13:08 – The Rockaway Hotel: Developing the first luxury hotel in Rockaway Beach16:51 – Workforce development and creating ladders of opportunity in the community18:22 – Management philosophy: Why the best managers start as the best hosts22:15 – Navigating the challenges of "transportation deserts" and seasonal business27:40 – The importance of hospitality in real estate and community building32:15 – Resilience through crisis: From the 2008 crash to Hurricane Sandy36:53 – Hospitality and Politics: Advocacy, "Shed-gate," and the legislative megaphone42:10 – The operational reality of running a multi-concept group in New York48:30 – Building for the next generation: Keeping the hospitality "gene" alive53:12 – The Impact Foundation: Scholarships and the culinary arts55:52 – Giving back: Thanksgiving with NYCHA and "Honorable Work"57:15 – Closing remarks#newyorkcity #restaurant #politics #hospital #business #smallbusiness

Megan Rickerson is the owner of Someday Bar in Brooklyn. In this conversation, we discuss Megan’s experience bartending in New York, the trends and changes she is seeing in what customers are drinking, and the opportunities and challenges she has experienced since opening Someday Bar right before the pandemic. Megan explores the importance of properly training her staff, advocating for fellow bar owners in the city, and building a welcoming community in Brooklyn.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Intro0:40 - Who is Megan Rickerson?2:48 - Lessons from bartending8:50 - What are people drinking these days?10:40 - How is the economy impacting bars?14:08 - Non-alcoholic drinks19:00 - Marketing Someday Bar22:15 - How Megan trains her staff27:00 - The unexpected challenges of owning a bar31:05 - Megan’s experience as an advocate with the NYC Hospitality Alliance35:13 - Breaking down the costs of outdoor dining in NYC42:17 - What do government officials need to know from a bar owner’s perspective?47:10 - What does Megan look for when she goes to other bars?49:15 - How Megan has built a community around Someday Bar53:53 - Megan’s love for dogs#newyorkcity #restaurant #politics #hospital #business #smallbusiness

Grace Young is a cookbook author, culinary historian, filmmaker, and advocate for America’s historic Chinatowns. Grace is the recipient of the James Beard Foundation’s Humanitarian of the Year Award, a USA Today Women of the Year honoree for her work to save America’s Chinatowns and has been dubbed the “accidental voice for Chinatown”. In this conversation, we discuss her viral ‘Wok Therapist’ video, the importance of maintaining legacy in America’s Chinatowns, and the challenges Chinatowns are facing across the US.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:00:00 Welcome Grace to Hospitality & Politics00:24 Stir Fry Guru Origins02:12 Becoming the Wok Therapist06:15 Julia Child Spark09:38 Why Chinatown Matters14:34 Wo Hop and Family Stories21:06 Affordable Lunch Economics24:28 Hidden Gems to Try28:18 Tea Shop Storytelling32:54 COVID Hits Chinatown38:19 Chinatown Stories Project44:48 Congestion Pricing Fallout48:11 Keeping Legacy Alive52:00 New Wave Restaurants57:27 Support Chinatown Now#newyorkcity #restaurant #politics #hospital #business #smallbusiness

Melba Wilson is a chef, restaurateur, entrepreneur, and the owner of Melba’s Restaurant, a beloved Harlem comfort food and soul food institution. In this conversation, she shares her journey from humble beginnings in Harlem to becoming one of New York City’s most celebrated restaurant owners. We discuss lessons learned at iconic restaurants like Sylvia’s, Rosa Mexicano, and Windows on the World, navigating the hospitality industry during the COVID-19 pandemic, and her role as president of the NYC Hospitality Alliance. Melba also talks leadership, community impact, and expanding the Melba brand through television projects and food product lines.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Welcome Melba To Hospitality & Politics2:43 - Melba’s Journey to Opening Her Restaurant5:57 - Sylvia’s Restaurant12:25 - Opening Melba’s in Harlem16:27 - Challenges Of Operating A Restaurant24:27 - Creating a Welcoming Atmosphere27:12 - Hiring the Right People28:04 - Outdoor Dining During the Pandemic32:31 - Challenges During The Pandemic39:25 - Empowering the Team46:41 - Advocating for the Industry50:50 - Future Projects in TV & Food Products53:00 - Thanks Melba For Joining!#newyorkcity #restaurant #politics #hospital #business #smallbusiness

In this episode, we sit down with Jeffrey LeFrancois, Executive Director of the Meatpacking District Management Association, to explore the transformation of NYC’s Meatpacking District—from an industrial hub to a global destination for culture, nightlife, fashion, hospitality, and the arts. Jeffrey explains the role of Business Improvement Districts in city planning, how public–private partnerships shape urban identity, and what it takes to manage a world-renowned neighborhood. We also discuss the future of the district, tourism’s impact, moments like the upcoming FIFA World Cup, and the cultural influence of institutions such as the Whitney Museum of American Art in New York.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Welcome Jeffrey Lefrancois To Hospitality & Politics!1:47 - The History & Evolution of the Meatpacking District5:49 - The Whitney Museum8:55 - The High Line12:43 - Public Activations & Community Engagement15:59 - Retail Diversity18:59 - Outdoor Dining, Cafe Culture22:02 - Partnerships with the city, World Cup28:34 - Business Improvement Districts30:15 - Revitalizing the Meatpacking District33:59 - Strategic Planning36:09 - Managing Diverse Stakeholders39:17- Restaurants and Nightlife in the Meatpacking District43:55 - Future Vision for the Meatpacking District48:00 - Thanks Jeffrey For Joining!#newyorkcity #restaurant #politics #hospital #business #smallbusiness

Tracy Nieporent is a Partner and Director of Marketing at the Myriad Restaurant Group. In this conversation, Tracy shares insights into marketing some of the city’s most iconic restaurants, the vital role of tourism, the history of Restaurant Week, and reflections on more than 30 years of Tribeca Grill. We explore the parallels between restaurateurs and professional athletes, the challenge of rebuilding after 9/11, the resilience required to survive in the restaurant industry, and what the future holds for Tracy.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Welcome Tracy Nierporent To Hospitality & Politics4:34 - The Power of Marketing and Branding7:45 - Modern Marketing In Social Media vs. Legacy Media09:10 - The Origins and Impact of NYC Restaurant Week14:40 - Tourism in NYC’s Economy17:00 - Restaurants Act As A ‘Memory Machine’21:20 - The Farewell At Tribeca Grill with Kenny Albert25:00 - Common Traits Of Pro Athletes & Restaurant Owners26:40 - Tribeca Grill - The Secret To Success30:25 - Learning from Industry Veterans33:25 - How Tracy Evaluates Restaurants - What Does Tracy Prefer?39:56 - The Impact of 9/11 on the Restaurant Industry45:41 - Reflections on Resilience and Family48:33 - Tracy’s Future Plans and Final Thoughts#newyorkcity #restaurant #politics #hospital #business #smallbusinesshttps://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Welcome Tracy Nierporent To Hospitality & Politics4:34 - The Power of Marketing and Branding7:45 - Modern Marketing In Social Media vs. Legacy Media09:10 - The Origins and Impact of NYC Restaurant Week14:40 - Tourism in NYC’s Economy17:00 - Restaurants Act As A A ‘Memory Machine’21:20 - The Farewell At Tribeca Grille with Kenny Albert25:00 - Common Traits Of Pro Athletes & Restaurant Owners26:40 - Tribeca Grill - The Secret To Success30:25 - Learning from Industry Veterans33:25 - How Tracy Evaluates Restaurants - What Does Tracy Prefer?39:56 - The Impact of 9/11 on the Restaurant Industry45:41 - Reflections on Resilience and Family48:33 - Tracy’s Future Plans and Final Thoughts#newyorkcity #restaurant #politics #hospital #business #smallbusiness

Ben Max is  a veteran journalist, host of ‘Max Politics’ and Executive Editor and Program Director at the Center for New York City and State Law. In this conversation, we discuss the political landscape at the end of 2025 as New York City prepares for new mayor Zohran Mamdani. We get into the dynamics between the mayor’s office and city council, small business regulations, housing, childcare, public safety, Mayor Eric Adams’ legacy, the role of the presumptive next city council speaker Julie Menin, and the new administration’s impact on the hospitality industry.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Welcome Ben Max To Hospitality & Politics0:41 - New Year, New Political Climate4:07 - Understanding the Role of the Mayor12:22 - City Council’s Legislative Process15:11 - Balancing Government Efficiency and Oversight18:55 - Small Business Regulations and Reforms27:26 - Challenges Facing Small Businesses28:22 - Impact of Private Right Lawsuits29:48 - Insurance Costs and Business Sustainability30:07 - Policy Discussions with Julie Menin30:48 - Balancing Progressive Policies and Business Needs32:42 - Mayor’s Transition and Small Business Support40:43 - Universal Childcare and Housing47:23 - Eric Adams’ Mayoral Legacy51:30 - ‘City Of Yes’ Achievements52:30 - Thanks Ben For Joining The Show!#newyorkcity #restaurant #politics #hospital #business #smallbusiness

Drew Nieporent, founder of the Myriad Restaurant Group, and is the author of the book “I’m Not Trying To Be Difficult: Stories from the Restaurant Trenches”. this conversation, we discuss Drew’s mutli-decade career establishing iconic Michelin star and beloved restaurants like Nobu, Tribeca Grill, Bâtard, and Montrachet. We get to hear a ton of old New York City stories, how Drew built these legendary restaurants, the standards his restaurants set that are still being used today, navigating the darkest times in the city, the state of NYC restaurants, and the importance of good food & fair pricing.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Welcome Drew Nieporent To Hospitality & Politics! 00:32 - Drew’s Restaurant Journey - Early Influences and Family Background05:27 - Opening Iconic NYC Restaurants08:50 - The Evolution of Tribeca Grill16:22 - Designing Successful Restaurants21:34- The State of NYC’s Restaurant Industry - How Drew’s Ideas Influenced Today’s Restaurants 23:51 - Opening Montrachet23:59 The Evolution of Sommeliers24:00 - The expenses of running a restaurant 25:25 - Pandemic Impacts - Tasting Menu, Single Seating26:50 - Feeding First Responders After 9/1132:31 - The Enormous Success of Nobu37:13 - The Importance of Good Food and Fair Pricing42:57 - Navigating Financial Challenges in the Restaurant Business44:55 - Thanks Drew For Joining The Show! Like & Subscribe #newyorkcity #restaurant #politics #hospital #business #smallbusiness

Jimmy Rizvi and Chef Vikas Khanna are the restaurateurs behind Bungalow, the New York City Indian restaurant that earned three stars from The New York Times. In this episode, they share the personal journey behind creating Bungalow, the whirlwind of its explosive popularity, and the unique dynamic between front-of-house and back-of-house operations.They open up about the pressures of living up to the hype, staying authentic to their cuisine and culture in the East Village, and the moving stories they’ve heard from guests. We also dive into the challenges and opportunities of running a restaurant in New York City, their mentorship and training philosophies, their expansion into consumer packaged goods, and their vision for the future of hospitality.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ Watch on YouTube: https://youtu.be/poTFuHIZX9wTIMESTAMPS:0:00 - Welcome Jimmy Rizvi & Chef Vikas!0:58 - The Story Behind Bungalow4:47 - The Rise of Indian Cuisine in New York9:51 - Maintaining High Standards and Consistency12:11 - How The Menu Evolves17:31 - Culture & Promoting from Within21:37 - Advice for Aspiring Restaurateurs26:26 - Why The Chef’s Presence in the Dining Room Is Important28:34 - The Latest Tech Used In Restaurant Operations33:45 - Offering Consumer Packaged Goods37:03 - Challenges in the Restaurant Business38:13 - The State of Indian Restaurants in NYC45:04 - What Are Your Favorite Comfort Foods46:45 - Future Plans For Jimmy Rizvi & Chef Vikas47:00 - Thanks For Watching! Like & Subscribe#newyorkcity #restaurant #politics #hospital #business #smallbusiness

Jonathan Forgash is the founder of Queens Together. In this conversation, we discuss how the organization formed, its work during the pandemic from his kitchen table and how they eventually helped feed over 500,000 people in Queens. We get into the evolution into advocacy and support for small businesses, the importance of strong community ties, the must-visit restaurants in Queens, the International Food Expo, the importance of resilience, and the pivotal role of small businesses in a boroughs like Queenshttps://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Welcome Jonathan Forgash To Hospitality & Politics0:50 - Queens Together: Mission and Impact2:27 - Pandemic Response10:27 - Jonathan’s Culinary Journey13:27 - Formation and Evolution of Queens Together15:19 - Current Initiatives for Queens Together19:14 - Events and Fundraising23:31 - The Must Visit Restaurants27:25 - Current State of Queens’ Restaurant Industry35:48 - The Impact From Community Work39:48 - Future Plans and Advice for Aspiring Community Leaders43:58 - Celebrating Queens’ Diversity and Culture46:54 - Thanks Jonathan For Joining The Show!#podcast #restaurant #politics #hospitality #newyorkcity #business #smallbusiness

Pamela Silvestri is the Food Editor for the Staten Island Advance and SI Live. In this episode, we discuss the current state of Staten Island's restaurant scene, challenges faced by restaurateurs, notable dining spots on the island, the significance of consumer feedback, and the evolving demographic in Staten Island's food landscape. Pamela shares insights from her background in the restaurant industry and touches on the importance of food writing.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Welcome Pamela Silvestri To Hospitality & Politics0:29 - Andrew Receives A Gift of Tomatoes01:18 - Pamela's Job and Staten Island's Restaurant Scene04:24 - Old School vs. New School Restaurants07:12 - Pamela's Restaurant Experience & Challenges in the Restaurant Industry11:44 - Impact of Social Media on Restaurants17:36 - Pam's Controversial Stories - Which Ones Get The Most Attention?23:19 - Labor Issues in the Restaurant Industry25:57 - Exploring Newer Staten Island Restaurants28:45 - Challenges of Running Family-Owned Restaurants32:57 - Staten Island's Restaurant Scene45:16 - Politics in the Restaurant Industry48:48 - Celebrating Staten Island's Culinary Diversity53:36  - Thanks Pamela For Joining! Like & Subscribe#newyorkcity #restaurant #politics #hospital #business #smallbusiness

Matt Jozwiak is the Founder & CEO of Rethink Food, a non-profit organization founded in 2017 that tackles food insecurity by funding restaurants to prepare meals for community centers. In this conversation, we discuss how Matt serves the community with Rethink, raising millions of dollars and working with restaurants like Eleven Madison Park and Beatstro to support businesses before, during and post-pandemic, the importance of community partnerships, cultural sensitivity in food relief, legislative push for a tax credit to incentivize restaurant participation, and Matt's advice for nonprofits after years of experience.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ Watch On YouTube: https://youtu.be/dGvHFxLb18ETIMESTAMPS:0:00 - Welcome Matt Jozwiak to Hospitality & Politics0:57 - Matt's Culinary Journey, Starting Rethink Food7:45 - Starting Food Relief/Nonprofit9:50 - Pandemic Response To Help New Yorkers, Saving Restaurants,13:36 - Raising $37 Million, Converting Eleven Madison Park To Community Relief17:00 - Economic Development, Serving The Community with Rethink20:37 - Support From Mayor & Local Government, Future Plans25:24 - Advice For Anyone Starting A Nonprofit28:39 – What Restaurants Have Been Supportive (Marlow Bistro, Benny's Café, etc)30:00 - Creating Dietary Guidelines31:32 - Advocating for a Tax Credit for Donated Meals35:15 - Connecting With People Who Receive The Meals & Community Leaders38:53 - The Future For Rethink43:24 - The Role of Community and Events46:42 - Advice for Aspiring Cooks49:00 - Thanks Matt For Joining! Like & Subscribe#newyorkcity #restaurant #politics #hospital #business #smallbusiness

Elizabeth Murray is the Chief Operating Officer at Marlow Collective (a group of restaurants by Andrew Tarlow that include, Diner, Borgo, Roman’s, She Wolf Bakery among others) and a co-founder of Women in Hospitality United, a non-profit organization dedicated to reimagining the hospitality industry. In this conversation, we discuss the evolution of the Marlow Collective, growing community, eliminating tipping and bringing it back, and the courage involved in building a successful restaurant culture. Elizabeth also shares insights into her personal growth why she refers to her work in hospitality as “sacred care”.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ Watch On YouTube: https://youtu.be/hUy-nSQq8zATIMESTAMPS:0:00 - Welcome Elizabeth Murray To Hospitality & Politics2:00 The Marlow Collective Origins4:11 - Community Impact and Restaurant Culture7:01 - Balancing Idealism and Realism in Operations10:40 - Employee Development and Accountability19:49 - Challenges and Changes in the Industry22:06 - The Anti-Tipping Model - Challenges of No-Tipping Policies34:39 - The Joy of Dining Out38:54  - What Makes A Successful Restaurateur?41:37 - ‘Sacred Care’ Work in the Restaurant Industry44:09 - Inside The Economic Engine of Restaurants49:35 - Elizabeth’s Personal Growth In The Industry52:00 - Thanks Elizabeth For Joining! Like & Subscribe#newyorkcity #restaurant #politics #hospital #business #smallbusiness

Jeffrey Garcia is the Executive Director of the New York City’s Office of Nightlife. In this episode, we discuss the importance of the Office of Nightlife, working as a liaison between the nightlife industry and the city government and the current state of nightlife. We highlight various initiatives such as the Narcan Behind Every Bar campaign and establishing the CURE campaign aimed at improving relationships between nightlife businesses and city agencies. Jeffrey also discusses the challenges and benefits of NYC’s vibrant nightlife scene, the importance of dancing, music and expression in nightlife and how it’s regulated, and provides advice on navigating regulatory landscapes and community board interactions.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Welcome Jeffrey Garcia to Hospitality & Politics1:12 - The Role of the Office of Nightlife2:56 - Economic Impact of Nightlife04:55 - Navigating City Bureaucracy06:35 - Supporting Small Business Owners11:51 - The State of New York City Nightlife19:17 - Community Engagement and Mediation24:51 - Policy Achievements and Reforms (CURE)30:16 - Jeffrey’s Career in the Police Department31:53 - Transitioning to the Restaurant Business35:46 - Narcan Behind Every Bar Campaign38:20 - The Importance of Dancing and Expression46:31 - Engaging with Community Boards48:18 - Future Goals55:33 - Thanks For Watching! Like & Subscribe#newyorkcity #restaurant #politics #hospital #business #smallbusiness

Cortney Bond is the owner of The Bond Group. In this conversation, we discuss Cortney’s journey from growing up in a true hospitality family in Las Vegas to becoming a celebrated entrepreneur and “speakeasy queen” in New York City. We get into the stories behind her venues (UES, Not a Speakeasy, Champagne Problems) and her unique approach to nightlife, design, and community. Cortney discusses NYC nightlife, the importance of fun and authenticity, adapting to changing drinking trends, and her vision for the future of hospitality and city government.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Welcome Cortney Bond to Hospitality & Politics1:27 - Growing Up in Las Vegas: Family & Nightlife DNA3:16 - The State of Nightlife in NYC & Globally5:00 - Cortney’s NYC Venues: UES, Not a Speakeasy, Champagne Problems9:00 - Designing Unique Experiences12:00 - The Role of Ice Cream in UES18:00 - Dress Codes, Lessons Learned As An Owner24:00 - Learning What Makes a Great Bar or Restaurant29:00 - People Are Drinking Less - The Changing Drinking Trends32:00 - Going Viral & Becoming A Taylor Swift Bar41:00 - Government, Policy, and Cortney’s Political Ambitions46:00 - Closing Thoughts & Hospitality Wisdom#newyorkcity #restaurant #politics #hospital #business #smallbusiness

Ben Gollan is a sandwich connoisseur & New York tour guide. In this episode, we discuss Ben’s journey from being a lawyer in Australia to becoming a sandwich aficionado in New York City. We get into the debate over what qualifies as a sandwich, and the best sandwich spots in New York, what makes a perfect sandwich & the importance of family-run establishments. We also get his insights over what makes a great restaurant and why you need to go on one of his tours. Ben is a blast to listen to and this is a must watch for anyone who looking to explore NYC’s best spots.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ Watch on YouTube: https://youtu.be/x72VcazzrN4TIMESTAMPS:0:00 - Welcome Ben Gollan To Hospitality & Politics!0:19 - The Love For Sandwiches05:24 - The History of Sandwiches08:21 - Qualifications To Be Defined As A “Sandwich”17:24 -  New York’s Iconic Sandwiches19:46 - The Sandwich Tour Experience32:29 - How Social Media Changed Everything36:57 - Ben’s Consulting for Restaurants37:36- Importance Of Simplicity in Menus38:39 - Pop-ups & Collaborations40:33 - The Most Funny & Memorable Tour Moments42:18 - Ben’s Favorite Foods and Cuisines46:20 - Controversial Food Opinions!54:03 - Raising A Family Of Adventurous Eaters01:00:00 - How To Go On A Tour With Ben1:01:10 - Thanks Ben For Joining The Show! Like & Subscribe#newyorkcity #restaurant #politics #hospital #business #smallbusiness

On this episode, we’re joined by Loycent Gordon. We discuss the rich history of the nearly 200-year-old tavern, including its role during the Civil War, its transformation over the decades, and its feature in the movie ‘Goodfellas.’ Gordon shares his personal journey from an FDNY firefighter to a community-focused savior of the tavern. He explains the ‘Community Conquers All’ philosophy, focusing on community engagement as a core strategy for business success. We also discuss recipe cards, building the experience for customers, and fostering customer connections.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Welcome Loycent Gordon To Hospitality & Politics!0:25 - Dinner with Shaw-naé’s House02:43 - Neir’s Tavern 200 Year History05:03 - Tavern and Community Support11:01 - How Saving The Tavern Became A Community Effort22:13 - Advice for Bar Owners26:02 - How To Run A Tavern: Menu Optimization, First Impressions & The Sensory Experience30:58 - The Famous ‘Goodfellas’ Moment38:35 - Future Goals and Personal Legacy41:47 - Reflections On The Journey, Why Community Is So Important47:00 - Thanks Loycent For Joining The Show! Like & Subscribe#newyorkcity #restaurant #politics #hospital #business #smallbusiness

Roger Clark is a journalist at Spectrum News NY1. In this episode, Roger shares insights about his unique job, his favorite places in New York City, and the changes brought about by the pandemic. They also delve into the rich food culture across the five boroughs that you won’t find anywhere else!https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Welcome Roger Clark To Hospitality & Politics!0:42 - Roger Clark’s Career Journey01:47 - A Day in the Life of a Features Reporter06:00 - Memorable Interviews and Experiences14:23 - The Impact of Social Media on Journalism16:17 - Exploring New York’s Food Scene31:43 -  Exploring Manhattan’s Food Scene38:50 - Best Concert Venues39:43 - Pandemic Challenges & Changes in Job Roles48:27 - Reflections on New York City’s Evolution51:53 - The Importance of Classic Restaurants and Signs56:19 - Thanks Roger For Joining The Show! Like & Subscribe#newyorkcity #restaurant #politics #hospital #business #smallbusiness

In this episode, we’re joined by Bobbie Lloyd, the Chief Baking Officer and CEO of Magnolia Bakery. We get into Magnolia Bakery’s journey from its humble beginnings on a quiet street corner in the West Village to becoming a globally recognized brand. Bobbie shares how a 30-second feature on ‘Sex and the City’ catapulted the bakery to fame and discusses the intricacies of scaling and maintaining quality across multiple locations. Bobbie explains the complexities of entering the consumer packaged goods market, the importance of authentic brand collaborations, and the unique challenges and rewards of franchising, and the business climate in New York City.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Welcome Bobbie Lloyd To Hospitality & Politics0:39 - How Sex and the City Changed Magnolia03:38 - The Viral Impact of SNL’s Lazy Sunday06:05 - Chief Baking Officer: A Day in the Life12:05 - Collaborations with Top Brands25:45 - Recruiting and Training the Magnolia Way29:29 - Entering the CPG Market32:24 - Hiring an R&D Scientist36:30 - Franchising Magnolia Bakery41:57 - Magnolia Bakery Cookbooks46:42 - Banana Pudding Innovation50:47 - The State of the Food Service Industry57:40 - Being a Woman CEO in the Food Industry1:03:00 - Thanks Bobbie For Joining The Show! Like & Subscribe#newyorkcity #restaurant #politics #hospital #business #smallbusiness

In this episode, we welcome Shaw-naé Dixon of Shaw-naé’s House. They discuss Shaw-naé's inspiring journey in the hospitality industry, her establishment's unique atmosphere, and the heartfelt hospitality that defines her restaurant. Shaw-naé shares her experiences with Pete Wells' New York Times review, the challenges and rewards of running a family-operated restaurant, and her rich family heritage on Staten Island, and what Shaw-naé has planned for the future.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Welcome Shaw-naé Dixon To Hospitality & Politics02:45 -  New York Times Review and Its Impact05:32 - Managing a Popular Restaurant10:01 - Challenges and Community Engagement13:46 - Maintaining Quality and Hospitality20:50 - Empowerment and Influence26:33 - Creating a Phone-Free Dining Experience32:13 - Balancing Family and Business in the Restaurant35:00  - Shaw-naé's Family History36:52 - Future Plans and Expanding The Restaurant43:35 -  Highlighting Shaw-naé's Favorite Dishes45:12 - The New York City Soul Food Festival48:44 - Final Thoughts#newyorkcity #restaurant #politics #hospital #business #smallbusiness

In this episode, renown experts Robert and Max Bookman join us to break down the complexities of liquor licensing and outdoor dining regulations in New York City. They explore the legacy of Prohibition, the impact of zoning laws on dancing at bars and clubs, and the real-world challenges restaurant and nightlife operators face today. We dive into the 200- and 500-foot laws, navigating community board influence, and why late-night spots may be on the decline due to regulation in the ever-evolving NYC hospitality landscape.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:0:00 - Welcome Rob and Max Bookman01:19 - Prohibition and the Origins of Liquor Laws07:41 - Modern Challenges in Liquor Licensing13:41 - Temporary Permits and COVID-19 Changes19:32 - What Is The 200-Foot Law: History and Impact27:34 - How  The 500-Foot Law is Different32:01 - Navigating Community Board Approvals, Community Input41:07 - Regulatory Reforms To Fix Old Laws50:41 - Outdoor Dining: Challenges and Solutions57:05 - Advice for Business Owners & Why The Alliance Is So Important#newyorkcity #restaurant #politics #hospital #business #smallbusiness

Julie Coker, CEO of NYC Tourism + Conventions, joins Andrew to discuss how tourism drives New York City’s $79 billion economy and supports over 400,000 jobs. She outlines her strategy to keep NYC a top global destination through major initiatives like Restaurant Week, Broadway Week, and the 2026 FIFA World Cup, while addressing the critical need for increased tourism funding compared to other major U.S. cities. From world-renowned food and theater to rich cultural experiences across all five boroughs, this episode dives into the heartbeat of what makes NYC truly one of a kindhttps://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ Watch On YouTube: https://youtu.be/nRs8Bh46EIMTIMESTAMPS:00:00 - Welcome Julie Coker To Hospitality & Politics01:30 - Understanding NYC Tourism03:35 - Economic Impact of Tourism06:10 - Domestic vs. International Visitors08:42 - Marketing Strategies for NYC12:31 - Funding Challenges and Comparisons23:52 - Julie’s Initial Impressions and Experiences25:08 - Experiencing Queens and Staten Island26:14 - Discovering the Bronx and Brooklyn27:36 - The Unique Charm of New York City35:23 - Supporting Local Businesses and Tourism39:10 - Vision for the Future of NYC Tourism42:44 - Thanks To Julie For Joining Us! Like & Subscribe!#newyorkcity #restaurant #politics #hospitality  #business #smallbusiness

In this episode, Andrew sits down with renowned chef, restaurateur, and TV host Tom Colicchio. They discuss the evolving concept of his restaurant Craft, industry challenges, and the impact of inflation on menu pricing, tipping, and hunger relief. Colicchio shares the importance of staying relevant and the operational differences between New York City and Las Vegas. They also talk about the role of politics in the restaurant industry, Colicchio’s activism around policy issues, and his personal passion for fishing.https://www.thenycalliance.org/https://www.instagram.com/thenycalliance/ TIMESTAMPS:00:00 -Welcome Tom Colicchio to Hospitality & Politcs00:25 - State of Restaurant Industry02:15 - Business Performance and Public Perception05:46 - Operating Conditions in Different Cities8:00 - Politics In Restaurants 10:36 - Tom Colicchio's Political Activism12:29 - The Importance of Food Policy17:13 - Supporting Local Restaurants and Communities21:10 - Challenges for Young Professionals in NYC25:05 - The Transformation of Fort Green25:40 - Lessons from Top Chef27:32 - Balancing Restaurant Life and Personal Life28:31 - Creating Vallata34:49 - Why I Cook | Tom's Personal Journey To Write The Book42:33 - NYC Restaurants In The Next Year45:17 - Favorite Sandwiches Vallata#newyorkcity #restaurant #politics #hospital #business #smallbusiness

On this episode, we welcome Rosanna Scotto, anchor at Fox Five New York and co-owner of the family-run restaurant, Fresco by Scotto. We discuss history and evolution of Fresco by Scotto over 31 years, including the significant challenges faced during the pandemic and the ongoing adjustments in Midtown Manhattan's dynamic business environment. We also get into the impact of congestion pricing on small businesses, the changes brought by government regulations, and Rosanna's perspectives on balancing her career in TV with her involvement in the family restaurant. You'll hear Rosanna's full insights into the resilience of family-run businesses and their ongoing adaptation to the challenges of operating in New York City.https://www.thenycalliance.org/TIMESTAMPS:00:00 - Welcome Rosanna Scotto To Hospitality & Politics! 01:04 - Rosanna's Family Restaurant: Fresco by Scotto02:48 - Challenges and Changes in the Restaurant Business06:29 - The Impact of Congestion Pricing13:03 - Balancing TV Career and Restaurant Management22:56 - Financial Uncertainty and Outdoor Dining Challenges23:13 - Advocating for Policy Changes23:34 - Impact of New Policies on Restaurants26:01 - Election Year Concerns and Public Sentiment27:18 - Government's Role in Business28:01 - Nightlife and Community Board Challenges31:49 - Congestion Pricing and Transportation Issues41:43 - Family Dynamics in the Restaurant Business43:51 - Concluding Thoughts and Future Outlook#newyorkcity #restaurant #politics #hospital #business #smallbusiness

In this episode of ‘Hospitality & Politics,’ powered by the New York City Hospitality Alliance, Andrew Rigie chats with Jeffrey Bank, CEO of the Alicart Restaurant Group (Carmines and Virgil’s), and Bill Bonbrest, former Chief Performance Officer at Tao Group and current president of the NYC Hospitality Alliance. The conversation covers the evolution of the restaurant industry, exploring changes from a historical perspective and examining current challenges, including regulatory issues, and labor dynamics. The dialogue also highlights the importance of building a supportive organizational culture, the role of mentorship, and the need for effective advocacy to ensure the sustainability of independent restaurants.https://www.thenycalliance.org/TIMESTAMPS: 00:00 Introduction to Hospitality and Politics00:09 Meet the Founding Members00:31 Humorous Beginnings01:15 Jeff and Bill's Early Days02:27 State of the Restaurant Industry03:50 Challenges and Changes in Hospitality05:46 Owner's Mindset and Employee Development08:08 Training and Culture in Restaurants13:36 Consistency and Growth Strategies22:06 Importance of Location and Leases27:18 Support and Advice for Restaurateurs31:06 Joining the Alliance: A Community of Like-Minded Individuals31:21 The Importance of Continuous Learning in Hospitality31:50 Bill's Journey: From Cornell to Carmines33:47 Mentorship and Networking in the Restaurant Industry36:29 Spotlight on Emerging Restaurateurs39:23 Challenges and Realities of Running a Restaurant40:45 Navigating Regulatory Hurdles in New York City41:57 The Impact of Outdoor Dining Regulations45:58 Advocacy and the Role of the Hospitality Alliance58:01 The Future of the Restaurant Industry01:02:03 Concluding Thoughts and Predictions#newyorkcity #restaurant #politics #hospital #business #smallbusiness