One Pour Problems

PODCAST · business

One Pour Problems

Welcome to "One Pour Problems," the podcast where business solutions flow as smoothly as your favorite drink. Hosted by Charles IT, "One Pour Problems" invites local business leaders to share their insights on the most pressing issues facing businesses today—all while enjoying their favorite beverage. Each episode begins with our guest taking a sip of their chosen drink and sharing the story behind their selection, setting the stage for an engaging and relaxed conversation about critical business topics.

  1. 30

    Building People First: Workforce Strategy and Manufacturing’s Future - Marietta Lee

    Sal is joined by Marietta Lee, President and CEO of The Lee Company, for a thoughtful conversation on leadership, workforce strategy, and why putting people first is essential to the future of manufacturing. Marietta shares her unconventional path from investigative journalism into her family’s business and how starting at the ground level shaped her approach to earning trust and building credibility. She reflects on the company’s long-standing commitment to strong employee benefits and how that mindset has become a true competitive advantage, while also offering insight into today’s workforce challenges and what younger employees value most. From competing for talent in a tight labor market to investing in internal training and developing talent from within, Marietta explains how focusing on long-term growth over short-term gains strengthens both people and business. Drawing on her experience as a leader in a traditionally male-dominated industry, she also shares her perspective on how manufacturing has evolved and why she’s optimistic about the next generation entering the field.

  2. 29

    Relentless Improvement: Turning a Steady Manufacturer Into a Growth Engine - Bill Hazard

    Sal is joined by Bill Hazard, President of Novo Partners, for a conversation about the power of steady, disciplined improvement and how it can transform a manufacturer into a true growth engine. Bill shares his path from engineer to business builder, and why operations—and the challenge of making things better week after week—became the through‑line of his career. He reflects on buying Novo in 2014 and seeing not just a stable shop but the potential for exponential growth, driven by small, relentless improvements that don’t look exciting but compound over time. Sal and Bill discuss how that mindset helped revenues triple in five years and grow fivefold in ten, supported by smart expansions, a strategic acquisition that doubled sales, and a culture that encourages “productive struggle” and pairs young talent with seasoned leaders. Bill also previews the launch of Novo Lean Solutions and why creating repeatable systems matters so much for manufacturers, offering a reminder that growth comes from structure, not heroics.

  3. 28

    Building Relationships that Go Beyond Borders - Michael Auletta

    Sal is joined by Michael Auletta, SVP of Sales, Marketing & Services at Bauer Inc., for a conversation about building relationships that go beyond borders. Michael shares his unconventional path from broadcast journalism at ESPN to joining his family’s exporting business, reflecting on the early challenges that tested his resolve and how his communication background became a powerful asset in global sales. He and Sal explore why relationships are the true currency of business—from leading teams with empathy and accountability to cultivating trust with international partners—and how living abroad in Singapore shaped Michael’s approach to cross-cultural communication and growth. They also discuss leading intentionally while traveling 70% of the time, developing talent as the company expands, and what set Bauer apart in earning U.S. Small Business National Exporter of the Year. This episode is a reminder that lasting global success is built not just on products, but on people.

  4. 27

    Stay Relevant: Agility, Mindfulness & Reinventing Yourself at Every Stage - Ron Angelo

    Sal sits down with Ron Angelo, President & CEO of the Connecticut Center for Advanced Technology (CCAT), for a thoughtful conversation about agility, relevance, and what it takes to thrive in an era of nonstop technological change. Ron shares what’s fueling CCAT’s rapid growth and why adaptability now matters more than rigid long-term planning as the U.S. industrial base evolves. Drawing on his own journey across four careers, he explains what staying relevant really looks like in real time—and how challenging assumptions, embracing risk, and learning from failure can keep both individuals and organizations ahead of disruption. He also discusses how CCAT brings together PhDs and recent high school graduates to collaborate on breakthrough solutions, and why a culture that welcomes experimentation is essential for innovation. In a deeply personal moment, Ron reflects on how his son’s cancer journey reshaped his perspective on leadership, mindfulness, and presence. For anyone navigating career uncertainty in the age of AI, this episode is a powerful reminder that relevance isn’t something you achieve once, it’s something you practice every day.

  5. 26

    Courage vs. Caution: Designing, Inventing, and Surviving in Business with Ed & Frank

    In this episode, Sal sits down with Ed Gilchrest, President and Owner of Gyre9 & President of G9EV, and Frank von Holzhausen, Chief Research and Design Officer of Gyre9 & Chairman of G9EV, for a deep dive into the delicate balance between courage and caution in business. From their distinct yet complementary paths, they explore the challenges of being “guns for hire” versus creating and selling their own products. Ed and Frank reflect on how luck and timing have shaped their journey, sharing key moments where taking bold risks—or playing it safe—made all the difference. The conversation dives into the process of designing for innovation, the struggle to push clients beyond familiar solutions, and the complex relationship between market research and gut instinct. Ed, who once doubted the value of research, opens up about how his perspective shifted and how bias can sometimes override the data. They also discuss the realities of running a business in a fast-paced, unpredictable environment, comparing it to putting out multiple fires on the same street. As they share personal insights on managing the feast-or-famine cycle, they offer hard-won advice for entrepreneurs on staying resilient while keeping the lights on and pushing boundaries. Packed with stories of risk-taking, creative courage, and the realities of entrepreneurship, this episode is a must-listen for anyone navigating the complex landscape of business, design, and innovation.

  6. 25

    Leading with Purpose: Unlocking Communication, Culture, and Growth with Mario D'Aquila

    Sal is joined by Mario D’Aquila, Chief Operating Officer of Assisted Living Home Care Services, for a thoughtful conversation about leadership, communication, and the evolution of a family business built on compassion and purpose. Mario shares his journey helping grow a small Meriden-based operation into one of Connecticut’s leading home care providers, now serving thousands across three major locations with more than 700 caregivers. He opens up about aligning employees with a company’s mission and values, creating true “buy-in,” and meeting people’s deeper needs for connection, growth, and contribution. Sal and Mario discuss how tools like the DiSC assessment and Objectives and Key Results (OKRs) enhance communication, ensure the right people are in the right roles, and use data to drive accountability and performance. Mario also reflects on leading within a multi-generational family business and how a people-first culture drives long-term success.

  7. 24

    Relentless Leadership: Building Teams That Win with Drew DiSilvestro

    Sal is joined by Drew DiSilvestro, President of AmeriTech Contracting, for a high-impact conversation on persistence, leadership, and scaling with intention. Drawing from his military background, Drew unpacks how trust, accountability, and a strong team dynamic are essential to execution. Sal and Drew explore the shift from being mentored to mentoring others, navigating the complexities of government contracts, and why patience and mindset matter as much as talent. For leaders building teams and chasing growth, this episode is a powerful reminder that resilience, clarity, and culture are key to long-term success.

  8. 23

    Talent to Trajectory: Turning Potential into Purpose

    Sal is joined by Cathy Awwad, President & CEO of the Northwest Regional Workforce Investment Board (NRWIB), to explore what it takes to build a future-ready workforce across 41 diverse communities. From addressing critical skills gaps in sectors like IT, manufacturing, and healthcare to partnering with local businesses to align training with real-world demands, Cathy shares how NRWIB goes beyond job placement to support long-term career growth. They dive into the importance of soft skills, leadership development, and creating career pathways, even in industries without clear ladders, while also tackling mindset shifts that help individuals grow into meaningful roles. With personal stories, practical strategies, and a few fun moments along the way, this conversation is a must-listen for anyone working to bridge the gap between talent and opportunity.

  9. 22

    Generative Listening: Breaking Leadership Barriers with Brent Robertson

    Sal is joined by Brent Robertson, Founder of Be Generative, for a powerful conversation on reimagining leadership in today’s rapidly evolving workplace. They explore the hidden costs of traditional leadership narratives, the trap of indispensability, and how these mindsets can limit team potential. Brent introduces the concept of Generative Listening—an approach that moves beyond active listening to spark new conversations and breakthroughs—and shares how leaders can tap into community intelligence to do more with less. From creating meaningful feedback loops to lessons learned on a bourbon tour in Louisville, Brent blends personal insight with practical tools to help leaders cultivate workplaces where people and ideas can thrive. Packed with fresh perspectives and actionable takeaways, this episode is a must-listen for anyone ready to lead with more purpose, presence, and impact.

  10. 21

    Mergers & Acquisition Value: People-First Deals with Ramsey Goodrich

    In this episode, Foster is joined by Ramsey Goodrich, Managing Partner at Carter Morse & Goodrich, to explore a people-first approach to mergers and acquisitions. Ramsey shares his journey from Pace Bank’s management training program to leading a boutique investment bank focused on family and founder-led businesses. Drawing on three decades of experience—from navigating the tech bubble to advising hundreds of companies—he explains why prioritizing people over price creates more meaningful, lasting deals. The conversation covers how his approach differs from traditional private equity models, lessons from a founder who turned down millions to protect employees, and strategies for guiding family businesses through ownership transitions. Packed with hard-won insights and leadership wisdom, this episode is essential listening for founders, family business leaders, and anyone navigating the complex world of M&A.

  11. 20

    Navigating the Generational Workforce in Manufacturing with Douglas Johnson

    Sal is joined by Douglas Johnson, President at Marion Manufacturing Company, Inc., to unpack what it really takes to transition a company to a younger, energized workforce. From overcoming technology gaps and generational communication challenges to rethinking hiring around attitude and curiosity instead of just skills, our guest shares lessons learned through COVID and beyond. We dive into how coaching strengthened leadership and family dynamics, why letting younger employees make mistakes helps them grow, and how to build a culture where people want to stay, start families, and thrive. Packed with practical takeaways on retention, culture, and preparing the next generation to lead, this conversation is a must-listen for any business navigating workforce shifts.

  12. 19

    Building Leaders and a Lasting Culture: Prioritizing Growth and Work-Life Balance with Mike Kopsick

    Sal sits down with Michael Kopsick, ManagingPartner at Kahan Kerensky & Capossela LLP, for a candid conversation about what it takes to create a law firm where people not only want to work but choose to stay for the long haul. Drawing from his early experience at a high-pressure NYC firm, Mike shares how that chapter shaped his perspective on the importance of work-life balance, strong leadership, and a culture rooted in transparency and mentorship. He and Sal discuss how KKC’s open-door approach fosters collaboration, why retaining and growing talent has become a cornerstone of the firm’s success, and how technology, remote work, and cybersecurity are reshaping the legal field. They also dive into why real, long-term client relationships are more valuable than quick wins and how building a firm with purpose can make all the difference for both employees and clients alike.

  13. 18

    Messaging for Impact: Engaging a Diverse Business Community & Embracing Failure with Chris DiPentima

    Sal is joined by Chris DiPentima, President and CEO of CBIA, for a candid conversation about leadership, legacy, and the future of Connecticut business. Chris shares his winding journey from Boston College to manufacturing to heading one of the oldest business organizations in the country—older than even the U.S. Chamber. He opens up about his family’s roots in both manufacturing and law, and why he’s committed to staying in Connecticut to drive local solutions. Chris and Sal discuss how small businesses—most with fewer than five employees—can better leverage CBIA’s resources to solve problems they might not even see coming. They also dive into the power of failure, why it should be embraced rather than avoided, and how creating a culture that welcomes mistakes can actually drive innovation. For small businesses looking to grow, this episode is a reminder that stepping back and engaging at the state level can deliver real ROI.

  14. 17

    Why Employee Wellness Matters: Caring for Your Team Beyond the Workplace

    Sal is joined by Chris Ulbrich, Chairman of Ulbrich Stainless Steels and Special Metals Inc., for an eye-opening conversation on why employee wellness matters and how caring for your team beyond the workplace isn’t just good business, it’s the right thing to do. Chris shares stories from his own journey and how he's building a legacy through wellness initiatives and preventative healthcare. From offering diabetes classes and cancer screenings to supporting employees with retirement resources and health education, Chris explains how these efforts have strengthened company culture. With fewer than 1% employee turnover, Chris proves that investing in your people pays off.

  15. 16

    CMMC 2.0 Compliance & Mergers in Aerospace

    Sal sits down with the founder of Alderman & Company, Bill Alderman, to cybersecurity compliance and business sales in the aerospace sector. Bill shares stories from his career, from jet-setting across the globe on his own plane he pilots, to working at GE, and why he ultimately chose to focus on family-run businesses. He explains the kinds of companies that come to him for help selling, the importance of CMMC compliance when dealing with DoD or Homeland Security contracts, and why being unprepared can cost sellers big during due diligence. Bill also emphasizes the value of being service-centric and why bringing in experts before an audit is crucial for a smooth sale.

  16. 15

    Extreme Ownership in Leadership: Taking Full Responsibility for Success

    Sal sits down with John Uliano, Chief Operating Officer of ACMT, Inc., to explore the concept of extreme ownership in leadership and what it means to take full responsibility for success. John shares how great leaders prioritize removing barriers for their teams to ensure that success is a shared achievement rather than an individual one. He also emphasizes that leadership isn’t about assigning blame but about owning both victories and failures, learning from mistakes, and continuously improving. Additionally, they discuss how a company’s culture is shaped by its leadership and the importance of shifting from a blame-focused environment to one where mistakes are acknowledged and used as learning opportunities.

  17. 14

    Building a Mission-Focused, High-Performing Culture in the Ever-Evolving Cannabis Industry

    Sal catches up with Ben Zachs, Founder of Fine Fettle, on how he built a high-achieving, mission-focused culture in the ever-changing cannabis industry. From navigating the complexities of a seed-to-sale business across different state regulations to breaking the stigma around cannabis use, Ben discusses the importance of hiring the right people, empowering his team, and encouraging a goal-oriented mindset. He emphasizes the need for leaders to listen to frontline employees, adapt to rapid industry changes, and create an environment where work brings joy.

  18. 13

    Pivoting in Your Career – From Numbers to Operations

    Sal chats with the President (aka Head Coach) of Willington Nameplate, Brett Greene, to discuss his journey from finance to operations, learning the ropes of machining, and the lessons from mentors along the way. He shares his experience navigating career transitions, the importance of staying busy after setbacks, and how everything happens for a reason. They also dive into leadership, putting the right people in the right roles, and the challenges of stepping outside your comfort zone. From tackling the "Sunday scaries" to embracing change, this conversation is packed with insights on making the most of every opportunity.

  19. 12

    Building a Legacy: Succession & the Future of Family Businesses

    Sal sits down with Jill Mayer, CEO of Bead Industries, to discuss her journey in leading her family’s manufacturing business. She shares how her transition with her father was smoother than his own, the role of long-term employees in succession planning, and the tight-knit nature of the industry. Jill additionally highlights the importance of setting work-family boundaries, preserving tribal knowledge as older employees retire, and having a strong board of directors. Her father had encouraged her to serve on boards as well, to open doors and reinforce her passion for helping others. Jill also explores the challenges of letting go of a business and how programs like Vistage support leadership growth.

  20. 11

    Breaking Through the Ceiling – How to Grow Your Business Without Struggle

    Business growth can feel like an uphill battle, but the right strategies can make all the difference. In this episode, Sal sits down with Joseph Jaffe, entrepreneur, writer, speaker, and EOS implementer, to explore the key reasons why companies fail and the impact of having the wrong people in the wrong roles. Joseph shares his insights on how businesses can overcome the ceiling effect and continue to grow. They discuss shifting goal posts and how oftentimes they should be embraced. Throughout the conversation, Joseph highlights how the EOS (Entrepreneurial Operating System) framework can help businesses tackle these challenges and unlock their full potential.

  21. 10

    Accelerating Adoption: Driving Innovation and Resilience in Manufacturing

    Manufacturing is evolving, and automation is shaping the future of the workforce. In this episode, Sal sits down with Paul Lavoie, Connecticut’s Chief Manufacturing Officer, to discuss how AI and automation are transforming jobs without replacing human talent. They explore strategies for recruitment, retention, and upskilling, highlighting how grant funding and training programs can support workforce development. Paul also addresses common misconceptions about automation, emphasizing that it creates better opportunities rather than eliminating jobs. From accelerating tech adoption to improving workplace safety, this conversation sheds light on how Connecticut is leading the way in manufacturing innovation.

  22. 9

    Leadership Transitions and Building Company Culture

    Sal is joined by Kris Kesting, Owner and CEO of DisplayCraft, Inc., to discuss their platinum rule for motivating employees. As the new owner of an established company, Kris also talked about the importance of getting to know your employees and their company culture, as well as why it’s essential to give employees a voice in the decision-making process. They also touch on the concepts of the old guard versus the new guard, hiring to balance a team, and the difference between management versus real leadership.

  23. 8

    The Art of Juggling: Maintaining Work/Life Harmony

    Sal and Isabela Piza Danielsen, the F135 Production Proposals and Affordability Director at Pratt & Whitney, share insights on achieving work-life harmony, including the importance of setting boundaries and embracing the power of saying no with confidence. They also discuss how to turn high performers into impactful leaders by encouraging curiosity as a key aspect of leadership.

  24. 7

    Turnover Troubles: The Cost of Losing Talent

    Sal sits down with Colby Coombs, Chief Financial Officer at Westminster Tool, to dive into the challenges of employee turnover. Together, they explore strategies for hiring to fit company culture, as well as the principles of "hire slow, fire fast" and ensuring that the "right person is in the right seat." They also touch on the importance of avoiding employee burnout and the value of understanding what motivates each team member.

  25. 6

    The Acquisition Game: Winning the War for Top Talent

    Sal chats with Emily Wood, Partner and Chief Client Officer at Connecticut Wealth Management, LLC, about strategies for attracting and retaining top talent in today’s competitive job market. They dive into creating work-life harmony, addressing the challenges of managing a Gen Z workforce, and the importance of promoting from within by providing training opportunities. Emily highlights how thoughtfully designed office spaces, with elements like golf simulators, gyms, and signature scents, can encourage a happy return to in-person work. They also discuss hiring for cultural fit and fair compensation backed by data-driven insights.

  26. 5

    Values Vibe: Setting a Tone for Company Culture

    Sal and Mike O'Rourke, Nasdaq's Head of AI & Emerging Technology, share their thoughts on what makes a great company culture, all while enjoying a fine glass of Thomas H. Handy bourbon. They discuss how to strike the perfect balance between a fun workplace and productivity, what truly resonates with younger generations when it comes to their careers, and the role of empathy in creating a meaningful work environment.

  27. 4

    Beyond the Boardroom: Strategies for Productive Meetings

    Sal and Nick Dagenais, the CFO and Treasurer of Obsidian Insurance Holdings, discuss strategies for holding productive meetings over a glass of fruit juice. They dive into topics such as defining the purpose of meetings, deciding who should attend, and the pros and cons of virtual versus in-person gatherings. Plus, they explore why it’s sometimes okay to stray off topic, and how to get back on track when that happens.

  28. 3

    Tech Takeover: Unleashing AI’s Potential in Business

    Sal and Brian Montanari, President and CEO of HABCO Industries, sit down to talk about the business potential of AI.  With a glass of Whistlepig in hand, they discuss AI in a highly regulated field, retaining employees, and finding a guiding light platform.

  29. 2

    Budget Branding 101: Making Your Mark Without Breaking the Bank

    Sal and Bryn Tindall, Founder and CEO of Rebellion Group, sit down to talk branding 101.  With a glass of Breckenridge bourbon in hand, they discuss cultivating business relationships, billboards, post-Covid anxiety, and other interesting topics.

  30. 1

    First Pour: Launching Season 1

    Host Sal Marino and Foster Charles, Founder and CEO of Charles IT, set the tone for a compelling first season. Together, they give an overview of what to expect throughout the season and discuss their shared love of bourbon.

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ABOUT THIS SHOW

Welcome to "One Pour Problems," the podcast where business solutions flow as smoothly as your favorite drink. Hosted by Charles IT, "One Pour Problems" invites local business leaders to share their insights on the most pressing issues facing businesses today—all while enjoying their favorite beverage. Each episode begins with our guest taking a sip of their chosen drink and sharing the story behind their selection, setting the stage for an engaging and relaxed conversation about critical business topics.

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