ROI from AI

When you use a US-based AI tool, who actually has access to your data? It's a question most Australian businesses haven't thought to ask, and the answer might surprise you.In this episode, Andrew and Amir chat with Simon Kriss, CEO of Sovereign AI Australia, to dig into one of the most important conversations in Australian tech right now: why Australia needs its own foundational AI model, what the US Cloud Act actually means for local businesses, and whether trust in AI can ever be rebuilt without sovereign infrastructure.Simon brings a rare combination of perspectives, customer experience executive, AI practitioner, and now the person pushing to build Australia's first truly independent large language model. He's not arguing that Australia needs to compete with ChatGPT. He's arguing something more urgent: that there are categories of work — agentic processes, health data, citizen records — where sending information offshore is a risk we can no longer ignore.In this conversation, you'll hear:Why Australians trust AI at home but not in business — and what the data saysWhat the US Cloud Act is and why it matters for any company using AWS, Google Cloud, or Microsoft AzureThe difference between a "domestic" AI model and a truly "sovereign" oneWhy fine-tuning an open-source model like Llama doesn't solve the problemHow agentic AI is creating new cybersecurity risks that most SMEs aren't prepared forWhat a $100 million Australian-built model could realistically look likeSimon's personal favourite AI use case (it involves a one-hour drive and a voice conversation)Whether you're a business owner wondering if your data is safe, or someone genuinely curious about the future of AI in Australia — this one is worth your time.About Simon KrissSimon Kriss is the CEO of Sovereign AI Australia and author of The AI Empowered Customer Experience. With a background spanning customer experience, call centres, and enterprise AI, Simon has spent years at the intersection of AI and real-world business impact. He is currently working to establish Australia's first independently funded, ethically built foundational AI model.Find out more: sovereignai.com.auAbout ROI from AIROI from AI is produced by SMEC AI — Australia's free government-funded AI adoption program for small and medium businesses. Each episode, hosts Andrew Lai and Amir Nissen talk to the people driving AI adoption and find out what's really moving the needle.Find out if your business is eligible at smecai.au

In this episode of ROI from AI, Andrew Lai and Amir Nissen sit down with Lee Hickin, Director of the National AI Centre, to discuss how Australia is approaching AI adoption across government, industry and society.Lee shares insights from his 35-year career in technology, including leadership roles at IBM, Microsoft and AWS, before stepping into public service to help shape Australia’s AI future.The conversation explores:• Why the biggest barrier to AI adoption isn’t technology — it’s confidence• How Australia compares to other countries in AI adoption• Why AI may be even bigger than the industrial revolution• The role of government in enabling responsible AI use• How SMEs can safely explore AI opportunities• Real-world AI use cases in healthcare, agriculture and sport• Why Lee believes AI is fundamentally a tool for helping peopleThis episode offers a thoughtful look at the future of AI adoption in Australia and globally, and what it will take to ensure the benefits are widely shared.

ROI from AI is back. In this reboot episode, co-hosts Andrew Lai (Managing Director of SMEC AI) and Amir Nissen (Head of Programs) interview each other to introduce SMEC AI Studio and explain why startup accelerator methods are a powerful way to drive real-world AI adoption. Amir shares his journey from early business plan competitions to co-founding the Melbourne Accelerator Program and how the rise of AI is lowering the cost and time to build software dramatically. Andrew reflects on his own startup and accelerator background, then dives into how SMEC AI supports SMEs through free consultations and Studio programs that help validate problems, build MVPs faster using modern AI tools, and focus on outcomes like customer traction, adoption, and measurable impact. They also discuss common founder mistakes, the importance of customer validation and distribution, and why SMEs are still early in the AI wave—making now a great time to start.00:10 Intro and ROI from AI reboot00:37 Why we are interviewing each other and what SMEC AI Studio is01:20 Amir’s background and how accelerators replaced business plan competitions02:48 The rise of Y Combinator style accelerators and why they work05:58 What Y Combinator is and the famous companies it produced09:26 Why use startup accelerator methods for SME AI adoption11:45 SMEC AI consultations vs building new AI products for SMEs13:54 AI is lowering the barrier to build tools and products fast14:57 Why Claude Code and modern code generation changed recently18:57 Customer validation and why startups fail without it20:45 Founder self-belief vs the trap of not validating properly24:40 Bootstrapping, traction, and why investors fund strength28:08 The “no excuse now” era—prototyping is cheap and fast with AI30:15 How AI might change Lean Startup build-measure-learn32:54 Distribution and marketing still matter even with great products33:56 The real difference between startups and big business36:21 AI as an “oracle” for founders—learning faster across domains37:22 Practical AI adoption for SMEs and building the habit of using models daily39:14 Voice and AI scribes as a breakout SME use case43:29 Downsides of the AI revolution—competition, moats, non-determinism, security46:58 Responsible AI in Australia and why adoption comes first50:06 The reality of AI adoption—why demand isn’t automatic51:55 Outcomes focus—moving from advice to implementation support56:02 You’re still early in AI and why direction matters more than speed57:28 Why join SMEC AI Studio—community and curated best practice59:57 Vertical programs and the added benefit of shared industry context01:00:48 Wrap up and what’s coming next for the podcast

What if robots could learn like people instead of being programmed? Roger Chao is pioneering a new way forward - one that makes robotics more human, more intuitive, and more accessible. But is your company ready?Find out how AI can work for you: https://smecai.au/book-a-consultation/00:00 Intro01:30 Why Does Programming Hold Robotics Back?03:00 What's The Racing Car Analogy For AI Governance?06:18 What Does Ethical AI Actually Mean In Practice?10:01 Should We Think Of AI As Cost-Cutter Or Intelligence Multiplier?14:15 Who Should Train The Robots: Engineers Or Task Experts?17:30 Are Humans And Robots Going To Work Side By Side?22:24 The #1 Tip For ROI From AI#SMECAI #ROIfromAI #CollaborativeRoboticsListen & Watch on:Spotify: https://open.spotify.com/show/24qTwHJG4S4TMSNYX16But  Apple: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Youtube: https://www.youtube.com/@SMECAI1

Discover how this approach led to a Good Design Award for a mental health app and Cat’s biggest tip for SMEs on leveraging AI for growth today. Cat Hoang Anh, Head of Growth at No Moss, an Australian B Corp building purposeful digital products, shares how No Moss was born from a simple idea: make work more human. Find out how AI can work for you: https://smecai.au/book-a-consultation/00:00 — Who Is Cat Hoang Anh And No Moss?01:20 — How Did “Purpose At Work” Become A Core Belief?04:00 — How Did No Moss Start?07:10 — What Does “Make Work More Human” Mean?16:20 — What Awards Back This Approach?17:50 — What Is Chop Out Convos?23:10 — What Did Users Actually Want From Ai?28:00 — What’s The Real State Of Ai Today?40:10 — How Do You Get Roi From Ai?#SMECAI #ROIfromAI #PurposeDrivenAIListen & Watch on:Spotify: https://open.spotify.com/show/24qTwHJG4S4TMSNYX16But  Apple: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Youtube: https://www.youtube.com/@SMECAI1

How technology can make swimming safer, more efficient, and more accessible for both beginners and pros. Micahel Cardno shares his journey into swim biomechanics and reveals how the biggest challenges in swimming aren't just physical. They're psychological. Find out how AI can work for you: https://smecai.au/book-a-consultation/Timestamps:00:00 — Who is Mike Cardno and what inspired SomaFormHQ?01:30 — What exactly is swim biomechanics?03:00 — Why does fear matter in swimming performance?04:20 — How is technology changing the pool?05:40 — Can AI and human coaches work together?07:10 — What makes feedback timing so important?08:30 — How can AI turn complex data into simple guidance?10:00 — Why are most wearables missing the mark?12:00 — What fears hold people back from using AI?14:30 — How can founders and coaches start using AI wisely?#SMECAI #ROIfromAI #AIMeetsHumanPerformanceListen & Watch on:Spotify: https://open.spotify.com/show/24qTwHJG4S4TMSNYX16But Apple: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Youtube: https://www.youtube.com/@SMECAI1

AI is moving fast. Is your business ready for the security risks? Cordell Robinson reveals how to protect sensitive data. Manage risk. And streamline compliance in the new age of AI.Find out how AI can work for you: https://smecai.au/book-a-consultation/00:00 - Intro 00:36 - How Did Your Navy Experience Shape Your Work?02:50 - How Do Government And Private Sectors Differ On AI? 06:37 - How Can AI Be Safe?10:00 - What Are Common Cybersecurity Mistakes? 15:00 - What Is The Future For AI In Data Protection?17:07 - What Is Your Biggest Tip?#SMECAI #ROIfromAI #TeaIndustriesListen & Watch on:Spotify: https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButApple: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Youtube:https://www.youtube.com/@SMECAI1

Leigh Jasper (Co-CEO, Firmable) breaks down how high-quality, local B2B data + AI “Signals” agents help SDRs/AEs find the right accounts, time outreach, and cut research waste. We cover Firmable’s 60+ data sources, ANZ→APAC localization, privacy/compliance, customer metrics, and why AI should augment (not replace) your sales process.Timestamps00:00 – Intro: Who is Leigh Jasper & what is Firmable00:39 – Origin story: fixing bad sales data for tech companies01:28 – Foundational vs advanced attributes (tech stack, traffic, buying signals)01:47 – 60+ data sources, web crawling, LLM structuring for quality02:46 – AI “Signals” agents: prospect lists, triggers, perfect timing03:00 – SDR → AE workflow: research done for you, fewer wasted calls04:53 – ANZ focus and the new NZ launch05:09 – APAC expansion & why local data nuance (postcodes, IDs) matters06:41 – Privacy & compliance: public data, DNC respect, opt-outs07:46 – Success metrics: 800 customers, usage, renewals, revenue velocity08:55 – Customer spectrum: telco (80 seats) to industrial supplies; fintech (e.g., F-Shaw)10:50 – Industry agnostic by demand: tech, recruiting, printers, and beyond11:46 – Live demo setup: Lists → Signals → selling triggers12:15 – Building lists with rich filters (roles, size, verticals)14:05 – Tracking granular Signals (hiring, leadership change, thought leadership)15:03 – Intent data (Bombora), social content, and person-level tracking16:30 – ROI tip: don’t rebuild—augment existing sales processes with agents18:33 – Try Firmable: open invite to get hands-onText hereFind out how AI can work for you:👉 https://smecai.au/book-a-consultation/ #SMECAI #ROIfromAI #FirmableListen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202 Apple: https://open.spotify.com/show/24qTwHJG4S4TMSNYX16But YouTube: https://www.youtube.com/@SMECAI1

Joel Joy, co-founder of Patient Voice, shares how an AI-powered platform is helping clinicians save hours on admin, improve note accuracy, and refocus on what matters most—patient care. From real-world adoption in clinics to the challenges of trust and privacy, Joel explains how human-centered AI is reshaping healthcare.Timestamps00:00 – Intro to Joel Joy & Patient Voice00:19 – The real story: born from Joel’s wife’s note-taking struggles01:49 – Early adoption across clinics and healthcare roles03:43 – Measuring success: time saved & smarter workflows05:58 – Data, insights & how practices benefit07:01 – Overcoming hesitancy: privacy, security & AI fears09:29 – Why AI won’t replace clinicians, but makes them more human10:23 – Ambitions for patients: documenting their own health journeys12:48 – Future vision: trends, proactive care, and reducing missed information13:42 – Joel’s advice for founders going from zero to one16:06 – Biggest ROI tip with AI: try, test, and keep iterating17:15 – Closing thoughtsFind out how AI can work for you: 👉 https://smecai.au/book-a-consultation/#SMECAI #ROIfromAI #patientvoice Listen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple: https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYouTube: https://www.youtube.com/@SMECAI1

Blake Hutchison, CEO of Flippa, shares how the marketplace is using AI to match buyers and sellers, streamline business exits, and shape the future of digital business acquisitions.Timestamps00:00 – Introduction to Blake & Flippa00:41 – How Online Business Acquisitions Have Evolved 02:20 – Key Trends Influencing the Marketplace 05:06 – Inside Flippa’s AI Buyer Matching Engine 08:08 – Community Response to AI Tools 11:00 – New Innovations: Lauren AI & Deal Discovery 13:06 – The Future of AI in Deal Structuring 15:19 – Democratizing Business Through AI 17:43 – Flippa’s Vision for the Next 5–10 Years 18:08 – Blake’s Top Tip for ROI with AIFind out how AI can work for you: 👉 https://smecai.au/book-a-consultation/#SMECAI #ROIfromAI #FlippaListen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple: https://open.spotify.com/show/24qTwHJG4S4TMSNYX16But YouTube: https://www.youtube.com/@SMECAI1

Vish Prasad shares how his AI-powered workspace helps founders validate ideas, analyze competitors, and fast-track product-market fit.00:00 - Introduction to Vish & Founder AI00:40 - Why Build Founder AI?02:25 - Most Transformative Features04:14 - Success Stories from Founders07:23 - Why Founder AI vs ChatGPT09:54 - The Future Vision11:48 - ROI Tips with AI13:48 - Closing ThoughtsFind out how AI can work for you:https://smecai.au/book-a-consultation/#SMECAI #ROIfromAI #FounderAIListen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple: https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYouTube: https://www.youtube.com/@SMECAI1

"Melvin Chen, Founder & CEO of CareGP, reveals how his AI-powered agents—Samantha, Veronica, Karina, and Bill—are cutting admin time, reducing costs, and giving doctors more space to focus on patient care.Discover how CareGP is transforming healthcare admin and shaping the future of general practice in Australia.⏱️ Timestamps:00:00 – Intro to Melvin Chen & CareGP00:49 – Why Build CareGP?02:23 – What “AI-Native” Really Means03:49 – Picking the Right Workflows to Automate05:49 – New Agents & Roadmap Preview08:06 – Live Demo: Samantha in Action10:31 – Key Metrics: Time vs. Quality13:08 – Designing Personas & Avatars15:11 – Clinician & Staff Adoption16:54 – The Next 5–10 Years for CareGP19:13 – ROI Tip: Test, Pilot & Align with Your Team20:28 – Closing Thoughts👉 Find out how AI can transform your clinic:https://smecai.au/book-a-consultation/#SMECAI #ROIfromAI #CareGP #HealthTech #AINative🎧 Listen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple: https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYouTube: https://www.youtube.com/@SMECAI1"

"Founder of AF Global Services and co-founder of Beyond the Obvious, Michael Alf breaks down how leaders can marry tech with people, build human-centered AI programs, and level up performance—without the doomer vibes. Practical frameworks, real use cases, and an ROI tip you can action today.⏱️ Timestamps00:00 – Who is Michael Alf?01:05 – From Commodore 64 to tech leadership02:12 – Bridging business and engineering (without being a coder)03:38 – Digital-nomad life & why Lisbon’s a legit AI hub05:11 – What “human-centered AI” actually means08:06 – Fear of AI? Why overwhelm is normal08:50 – Michael’s 3-layer model: personal productivity → process improvement11:02 – Leadership simulations: 13 scenarios that change mindsets12:29 – High-performance habits: clarity, energy, productivity (and more)14:10 – The next 5–10 years of AI (and why no one’s truly an “expert”)16:10 – Embracing uncertainty: stay curious, flexible, open16:39 – ROI Tip: Invest in yourself—skills, certifications, continuous learning17:34 – Closing thoughts & invite👉 Find out how AI can work for you:https://smecai.au/book-a-consultation/#SMECAI #ROIfromAI #MichaelAlf #HumanCenteredAI #Leadership #HighPerformance #AITransformation🎧 Listen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple: https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYouTube: https://www.youtube.com/@SMECAI1"

"Oliver Dew shares how Lumen went from a dorm room idea to a global platform by embedding AI directly into PDFs. From summarising documents to drafting contracts, Lumen is reshaping productivity for everyday businesses.02:15 Why Lumen Put AI Inside PDFs04:50 Demo: Drafting Contracts with AgreementGen07:20 Variables, Prompts, and Productivity Gains11:00 Partnering with Google Workspace14:30 The Future of AI, Adoption Struggles, and ROI TipsFind out how AI can work for you:https://smecai.au/book-a-consultation/#SMECAI #ROIfromAI #LumenListen & Watch on:Spotify: https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButApple: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202YouTube: https://www.youtube.com/@SMECAI1 "

"Ahmed from Relevance AI—founding go-to-market lead for SMB—joins ROI from AI to explain how low-code AI agent teams handle sales outreach, customer support, research, and more. We dig into where agents deliver the biggest wins, real client metrics (hello, 3× meetings), adoption hurdles for SMBs vs. enterprises, and Relevance AI’s roadmap: an AI-native builder, agent workforces across your stack, and a community marketplace.03:45 What Relevance AI Does — Build & deploy AI agent teams06:50 Real Results — Sales use cases & SafetyCulture metrics09:40 Adoption Hurdles — SMB vs Enterprise (process vs. buy-in)12:45 The Roadmap — AI-native builder, Workforces, Protocol & Marketplace18:10 Ahmed’s #1 ROI Tip — Audit processes & automate the boringFind out how AI can work for you:https://smecai.au/book-a-consultation/#SMECAI #ROIfromAI #RelevanceAIListen & Watch on:Spotify: https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButApple: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202YouTube: https://www.youtube.com/@SMECAI1"

Michael Fickinger from TNG Tech Consulting shares how AI boosts productivity and solves real business problems. Learn about AI's role in code development, compliance, and creating better customer experiences.#SMEAI #AIConsulting #TechInnovation0:48 - What Does TNG Tech Consulting Do?2:05 - How Did You Go From Science to Tech?2:55 - What AI Areas Are You Most Excited About?4:28 - How AI Intersects With ISO Compliance6:11 - What Struggles Do Businesses Face Integrating AI?8:12 - How to Use AI to Develop Code9:35 - AI Use Case: Retail Web Shop11:55 - AI Use Case: Job Development14:39 - Where Do You See AI Evolving?Find out how AI can work for you: https://smecai.au/book-a-consultation/Listen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple:https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYoutube:https://www.youtube.com/@SMECAI1"

Darren Ross from Patient Notes shares how AI automates clinical notes for healthcare, boosting productivity and reducing burnout. 01:40 - What problem does AI solve?03:49 - What do we hear all the time?04:44 - What are we using here?06:11 - What about ChatGPT?07:16 - What is the biggest thing we look at?09:25 - Do you have a real-world example?12:51 - Do you have this open feedback?15:50 - Where do you see AI evolving?17:28 - What is your biggest tip?Find out how AI can work for you: https://smecai.au/book-a-consultation/Listen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple:https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYoutube:https://www.youtube.com/@SMECAI1

Ben Condon, a doctor turned clinical specialist at Heidi Health, shares how AI saves time, improves accuracy, and delivers value to healthcare. 00:40 - What Inspired the Move to AI?01:13 - What Does Heidi Health Do?03:06 - What is the Scale of the Problem?03:38 - How Does Heidi Actually Work?04:26 - What is the Doctor's Job?05:36 - What's Missing in Healthcare Tech?06:50 - How to Balance Innovation and Safety?08:05 - How Has Adoption Been?09:39 - How Can More People Adopt AI?10:40 - How Did Heidi Benefit This Clinic?Find out how AI can work for you: https://smecai.au/book-a-consultation/Listen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple:https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYoutube:https://www.youtube.com/@SMECAI1

Adiran CampbellAdrian Campbell from Codex shares how AI can drive social change and benefit businesses. Learn about ethical data collection and exciting AI trends. #AIforGood #SocialImpact #SMEAI02:14 - AI for Real World Impact03:25 - How to Measure Success?04:11 - Approaching Data Ethically05:13 - Trends Across Industries06:26 - Projecting Social Outcomes08:04 - Biggest Risks for Businesses?09:24 - Biggest Roadblocks for Adoption?11:09 - Exciting Technologies in AI?Find out how AI can work for you: https://smecai.au/book-a-consultation/Listen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple:https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYoutube:https://www.youtube.com/@SMECAI1

Here's how Component6 uses AI in healthcare to improve patient outcomes! Yulianna and Dan share how they educate businesses, handle AI fears, and measure ROI.#AISolutions #HealthcareAI #SME0:16 - Why AI in Healthcare?2:25 - How to Become AI Ready?4:17 - What Are Common AI Blockers?5:54 - How to Co-Design AI Solutions?7:03 - What Are Some AI Success Stories?9:09 - How to Use AI Properly?11:01 - How to Measure AI ROI?14:34 - Where is AI Evolving?21:39 - What Is Your Biggest AI Tip?Find out how AI can work for you: https://smecai.au/book-a-consultation/Listen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple:https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYoutube:https://www.youtube.com/@SMECAI1

Here's how AI speeds up contract reviews! Justin Hansky from Diligence AI shares how legal tech is transforming due diligence, reducing errors, and shifting billing models. #AIinLaw #LegalTech #SMEsuccess00:45 - What is Diligence AI?01:41 - Why Contract Review is Important02:30 - How Does Diligence AI Work?04:23 - Do We Need Human Vetting?05:00 - Use Cases for Diligence AI06:50 - Can AI Guarantee Confidentiality?07:55 - How to Shift to Fixed Fee?08:16 - How to do it Profitably10:00 - Building Trust in AI11:55 - Where Will AI Go?Find out how AI can work for you: https://smecai.au/book-a-consultation/Listen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple:https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYoutube:https://www.youtube.com/@SMECAI1

How PI Exchange is making AI accessible for everyone! Quan Pham discusses AI's evolution, machine learning and demand forecasting.03:29 - AI without coding: Why is it important?06:25 - What is demand forecasting?07:24 - Why are people still using spreadsheets?10:15 - Is AI a mainstream technology?11:04 - What are the barriers to adopting AI?15:04 - How will AI evolve in the next 5-10 years?17:34 - What 2 things improve ROI?Find out how AI can work for you: https://smecai.au/book-a-consultation/#SMECAI #ROIfromAI #PIEXCHANGEListen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple:https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYoutube:https://www.youtube.com/@SMECAI1

Michael LeVene from Execute shares how AI drives ROI for a medical center. Learn his implemention of AI agents that drove massive results.#SMECAI #ROIfromAI #ExecuteListen02:45 - Is AI all hype?03:34 - Why are small businesses conservative?05:34 - How fast is AI evolving?06:44 - What is the next evolution from chatbots?07:09 - Does AI actually give return on investment?09:09 - How many calls do medical centers get?15:44 - What are the concerns around AI calls?20:35 - What are the benefits of AI?Find out how AI can work for you: https://smecai.au/book-a-consultationWatch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple:https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYoutube:https://www.youtube.com/@SMECAI1

How Ligantic's AI platform helps SMEs rapidly prototype solutions! Stef Cola discusses Flow Studio, democratizing AI, and real-world application helping children with mental health.02:08 - What is Flow Studio?03:14 - Why is adoption hard?04:07 - Why is AI accessible?05:13 - What forms part of conversations?06:38 - What is Stef's favorite part?08:52 - How to build robust solutions?14:32 - What is the biggest problem?Find out how AI can work for you: https://smecai.au/book-a-consultation/#SMECAI #ROIfromAI #LiganticListen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple:https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYoutube:https://www.youtube.com/@SMECAI1

Millie Marconi shares how a LinkedIn post gone wrong sparked an AI solution for better communication with TestFeed. Hear how AI can enhances human connection. Learn about real-world AI applications. 00:54 - What Caused the Idea?02:52 - How Does Test Feed Work?04:47 - How to Create a Synthetic Audience?06:23 - Who Needs a Synthetic Audience?08:08 - What Other Tools Are There?10:09 - How to Turn Personal into Business?12:13 - How to Improve Communication?15:48 - How to Start with Emotional Intelligence?20:43 - Where is AI Heading?Find out how AI can work for you: https://smecai.au/book-a-consultation/#SMECAI #ROIfromAI #TestFeedListen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple:https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYoutube:https://www.youtube.com/@SMECAI1

How Huddled AI started! Dhruv Verma shares how a personal pain point with group assignments led to a platform enhancing student engagement and teaching. 00:36 - How did Huddled begin?03:55 - Teachers spending hours on social media?04:55 - What problem does Huddled solve?06:50 - How did Academy XII benefit?09:40 - Why is editing important?10:40 - How do Magic Tasks work?14:25 - What AI models are used?17:55 - Huddled plans your assignment?23:50 - What is Huddled's mission?Find out how AI can work for you: https://smecai.au/book-a-consultation/#SMECAI #Huddled #ROIfromAIListen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple:https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYoutube:https://www.youtube.com/@SMECAI1

How Tea Industries scaled from a tiny startup to a national beverage company using AI! Alexa Stathakis shares her journey of leveraging AI and automation in the food and beverage industry. 00:10 - What Inspired Tea Industries?02:50 - Why Pivot Overseas?03:49 - What Funny Thing About AI?05:14 - How To Innovate or Die?06:34 - How Realistic is AI Voice?07:36 - What Processes To Automate?09:36 - What Were The Pain Points?12:03 - How To Build The Brand?13:27 - What New Innovations Are Exciting?18:05 - What Is Your Biggest Tip?Find out how AI can work for you: https://smecai.au/book-a-consultation/#SMECAI #ROIfromAI #PIEXCHANGEListen & Watch on:Spotify: https://podcasts.apple.com/us/podcast/roi-from-ai/id1829793202Apple:https://open.spotify.com/show/24qTwHJG4S4TMSNYX16ButYoutube:https://www.youtube.com/@SMECAI1

Want to see AI in action?Put aside the AI hype! Return on Investment aka ROI from AI, shows you exactly what’s actually beneficial for use in your personal and business life.I’m Andrew Lai & Brad Guy and join us to get the latest AI lowdown, then make it work for you.