The Executive Exchange

In this episode of the Exec Exchange podcast, host Piers Clark speaks with Kim Skibsted, CEO of the Grundfos Foundation, about Project Flow and its role in improving water access in refugee settlements and communities. Kim shares his unconventional path from studying Scandinavian literature and serving briefly in the Danish Parliament to leading the foundation that owns Grundfos, the world’s largest pump manufacturer. He explains the foundation’s purpose, scale, and philanthropic work, and describes how Project Flow was inspired by high water costs and failing pump systems in camps. Developed with UNHCR, the initiative installs suitable technologies such as solar-powered water systems to replace diesel generation and reduce costly water trucking, reinvesting savings to fund systems in additional locations. With 26 systems in six countries, the project aims to scale by attracting more funders to reach far more people by 2030.00:00 Welcome to Exec Exchange00:22 Meet Kim Skibsted01:35 Grundfos Foundation Origins03:47 Scale and Funding04:55 Project Flow Explained05:05 Refugee Water Reality07:24 The Flow Fund Model10:43 Politics and Local Buy In12:31 Scaling to Version 213:43 Advice and Closing

In this episode of the Exec Exchange podcast, host Piers Clark speaks with Matthew Parr, Deputy CEO at Tideway, about London’s 16 mile Thames Tideway Tunnel super sewer, designed to intercept sewage overflows into the River Thames and connect to the Lee Tunnel and sewage treatment works. Matthew shares his 30 year career and how he joined Tideway in 2011. The conversation explains why Sir Joseph Bazalgette’s system no longer has capacity for a population now over 8 million, and how the project helps address combined sewer overflows. Matthew outlines the project’s planning and novel delivery model, including government support for low probability risks, a £4.6 billion cost, activation in 2025, and over 19 million tons of sewage intercepted.00:00 Welcome and Guest Intro00:31 Matthew Parr Career Path01:56 What Is 'Thames Tideway Tunnel'03:11 Why London Needed a Super Sewer06:07 Funding and Novel Delivery Model08:02 Progress Results and Costs10:39 Legacy Vision and Commitments12:08 COVID Construction Challenge13:14 Wrap Up

In this episode of the Exec Exchange podcast, host Piers Clark speaks with Matt Wheeldon, Infrastructure Development Director at Wessex Water, about reframing storm overflow challenges as a rainwater quantity problem best solved through source control. Matt outlines Wessex Water’s service area and explains how high groundwater and prolonged rain can drive inflows to sewers, while summers bring scarcity. He promotes the simple narrative “manage rain better where it lands,” emphasizing rain as a resource to capture and reuse, and to return water to the environment close to where it falls, rather than relying on centralized end-of-pipe solutions. The conversation covers the need for systemic change in legislation, regulation, metrics, and incentives, ongoing UKWIR research, and plans for a rainwater management forum at the World Water Congress in Glasgow.00:00 Welcome and Guest Intro00:21 Matt’s Career Journey01:26 Meet Wessex Water02:07 Chalk Aquifer - Blessing and Curse03:08 Storm Overflow Root Cause05:51 Manage Rain Where It Lands08:03 Building Momentum and Allies10:04 Policy Reform and Metrics10:46 Research and Glasgow Forum12:07 Advice and Wrap Up

In this episode of the Exec Exchange podcast, host Piers Clark speaks with Ernie Lau, Chief Engineer and Managing Director of the Honolulu Board of Water Supply in Hawaii, for an update on the US Navy’s Red Hill underground fuel storage facility and its impacts on Oahu’s sole-source aquifer. Ernie recounts major jet fuel releases in 2014 and 2021, explaining how the 2021 spill contaminated the Navy’s separate drinking water system serving nearly 100,000 people, and notes the subsequent shutdown and defueling of the facility, removing 114 million gallons of fuel. He also describes a separate 2022 spill of 1,300 gallons of PFAS-containing AFFF concentrate, ongoing PFAS detections, and estimated remediation costs approaching $2 billion, while calling for stronger regulatory pressure and greater transparency to protect Hawaii’s public trust water resources for future generations.00:00 Welcome and Guest Intro00:44 Ernie Lau Background01:11 Red Hill Facility Overview01:56 Spills and Community Impact03:47 Defueling and Cleanup Progress04:36 Lingering Contamination Risks06:02 Costs and Treatment Plans07:07 PFAS Spill and Findings08:36 Cultural Stakes and Emotions09:52 Accountability and Transparency11:28 Advice for Future Generations12:50 Wrap Up and Closing

In this episode of Exec Exchange, Piers Clark welcomes Martin Jackson, the new Chief Information Officer at Northumbrian Water in the UK. Martin shares his career journey, transitioning from the automotive sector to utilities, and the various roles he's undertaken within Northumbrian Water. He discusses the importance of apprenticeships and the value of diversity in driving innovation. Martin elaborates on Northumbrian Water's operations, their efforts in digital transformation, AI implementation in smart sewer systems, and the significance of open data collaboration within the UK water industry. The conversation delves into the challenges and opportunities in the sector, emphasizing the need for ethical AI practices. Martin also offers personal advice on overcoming imposter syndrome and reflects on the importance of continuous learning and small steps in career progression.00:00 Introduction and Guest Welcome00:27 Martin Jackson's Career Journey02:39 Northumbrian Water Overview03:36 Challenges and Innovations in the Water Sector05:34 Smart Sewer Project and Its Impact08:56 Collaboration and Open Data Initiatives10:50 National Underground Asset Register (NUAR)12:07 Future of AI in the Water Industry13:26 Advice to the Younger Generation14:22 Conclusion and Farewell

In this episode of the Exec Exchange podcast, host Piers Clark speaks with Nigel Watson, former CIO of Northumbrian Water, about executive-level succession and the transition to his successor. Nigel reflects on his 40+ year career across multiple sectors and explains how early planning with CEO Heidi Mottram and internal succession preparation with Martin Jackson supported continuity. He emphasizes the CIO’s broader director responsibilities, shared business objectives, and coaching on executive decision-making. Nigel also highlights his legacy of major transformation programs and discusses the National Underground Asset Register (NUAR), detailing how Northumbrian Water's Innovation Festival sprints helped overcome data-sharing barriers and catalyzed government-backed delivery of a common underground map with significant annual benefits.00:00 Welcome and Guest Intro00:51 Nigel’s Career Journey01:38 About Northumbrian Water02:09 Planning the Exec Handover03:23 Succession and Director Mindset05:32 Handover Lessons and Support06:13 Legacy Beyond the Headlines07:50 NUAR Explained09:03 Innovation Festival Origins10:18 NUAR Sprint to National Rollout12:49 Impact and Leadership Credit13:48 Wrap Up and Closing

In this episode of the Exec Exchange podcast, host Piers Clark speaks with Darren Cleary, the new Managing Director of Sydney Water, about leadership at the largest water utility in Australia. Darren outlines Sydney Water’s role serving around 5.5 million customers across 13,000 square kilometers, providing water, wastewater, recycled water, and some stormwater services, operating within an economically regulated, state-owned corporation model. He describes key challenges including rapid greenfield growth, asset renewal and digital expectations, a $32 billion 10-year capital need amid affordability pressures, emerging PFAS concerns, unexpected oil and grease impacts from a major ocean outfall facility, and rising water demand from data centers, emphasizing transparent community engagement, appropriate pricing frameworks, and a high-trust, no-blame learning culture.00:00 Welcome and Introductions00:37 Darren’s Career Journey01:26 Sydney Water Overview02:31 First Impressions04:01 Five Year Priorities04:44 Big Challenges Ahead06:28 Data Centers and Demand08:44 FOG Problem09:36 Trust and Community Engagement10:49 Leadership Style and Culture12:10 Wrap Up

In this World Water Day edition of Exec Exchange, Piers Clark speaks with Tanya Huizer, Senior Water Resilience Specialist, and Vivek Raman, Principal Urban Development Specialist from the Asian Development Bank, about the Asian Water Development Outlook (AWDO) 2025, which assesses 50 Asia-Pacific economies across five key dimensions of water security. They highlight ADB’s role and position the report as a practical decision-making and benchmarking tool, tracking progress since 2013, with a country’s overall rating based on its lowest-performing area, reflecting that water security is only as strong as its weakest link and ensuring the focus remains on addressing critical gaps, not competition.00:00 Introductions00:48 Tanya’s Water Journey01:40 Vivek’s Path to Water02:33 What ADB Does03:38 About AWDO 2025 Report05:30 Who the Report Serves06:18 Purpose of the Report08:56 Analysis and Contrasts10:25 ADB's Laundry Transformation Initiative12:36 Youth Voices in the Report13:18 Top Performers and Resources14:20 Advice and Wrap up

In this episode of Exec Exchange, host Piers Clark interviews Erik Harvey, Strategic Program Development Director at WaterAid. They discuss Erik's career journey in the water sector to international aid, WaterAid's mission, and the impact of international aid on water and sanitation projects. Erik shares insights on the challenges of maintaining water infrastructure, the importance of building local capacities, and innovative partnerships such as working with YouTuber Mr. Beast. The conversation also touches on the broader implications of shrinking international aid and the need for sustaining investments in infrastructure and relationships within communities.00:00 Introduction to the Exec Exchange Podcast01:07 Meet Erik Harvey: A Journey with WaterAid02:36 Understanding WaterAid's Mission and Impact03:40 Challenges in the Water and Sanitation Sector05:18 Innovative Fundraising and Collaborations06:41 The Importance of Sustainable Solutions08:17 Lessons Learned and Future Focus13:08 Final Thoughts and Advice for the Future

In this episode of the Exec Exchange podcast, host Piers Clark speaks with Bordin Udol, Chief Executive of East Water in Bangkok, about safeguarding water security in Thailand’s Eastern Economic Corridor (EEC), a key economic zone spanning three provinces. Bordin shares his 30-year career journey from designing Bangkok wastewater systems to leading East Water, which manages the full water lifecycle through a 553 km water grid connected to 17 reservoirs and major rivers, delivering both drinking water and wastewater services through its subsidiary, Universal Utilities (UU). The conversation focuses on challenges including climate volatility (El Niño droughts, La Niña heavy rains), saltwater intrusion, and managing non-revenue water (NRW). East Water reduced transmission losses from over 3% to about 1.3% and distribution losses from 30%+ to 16% using rapid-response operations, hydraulic modeling, and AI-enabled leakage detection.00:00 Welcome and guest intro00:38 Bordin career journey01:59 Why water security matters02:24 What East Water does04:08 EEC growth and demand05:35 Climate volatility06:07 Cutting NRW06:43 Tech and fast leak response08:33 Distribution NRW and AI10:55 Advice to younger self11:32 Closing remarks

In this episode of the Exec Exchange, host Piers Clark speaks with Damian Wells, Managing Director of Coliban Water in Australia, about how a regional water utility prepares for and responds to extreme bushfire events amid worsening climate volatility. Damian describes Coliban Water’s operational challenges of maintaining services across a large geography. The discussion covers the boom-and-bust climate pattern, how recent extremes have shifted from record floods in October 2022 to multiple failed winters and springs leading into drought by 2026, and the sector’s reliance on surface water. Damian explains how bushfires develop including ignition sources and wind changes, and recounts an early January catastrophic fire risk period with prolonged 43–48°C heat. He details Coliban Water’s 24/7 incident team operations, monitoring via the VicEmergency App and the rapid fire run through Harcourt that destroyed 54 homes and impacted businesses and rural properties. Damian highlights customer support measures including self-funded bill relief and waiving bills for customers who lost homes) along with the Coliban Assist Program. The conversation closes through Damian advising his younger self to focus on building capable, resilient, whole-of-enterprise organizations that can adapt to climate change, financial market shifts, and regulatory change.00:00 Welcome and Introductions00:23 Damian Wells Background01:34 Coliban Water Service Area02:37 Climate Extremes Context04:33 How Bushfires Unfold07:01 Detection and Early Response08:22 Harcourt Impact and Support09:46 Incident Team and Comms11:38 Restoring Water Safely12:28 Building Future Resilience14:06 Advice and Wrap Up

In this episode of the Exec Exchange, Piers Clark engages with Frank Rogalla, Director of Innovation and Technology at Aqualia, to explore the unique strategy Frank has implemented to run an innovation department in a modern water utility. Frank shares his journey from meeting Piers 30 years ago, highlights his career trajectory, and describes how he built Aqualia's innovation team from scratch. The discussion delves into the funding dynamics, operational challenges, and benefits of participating in European grant programs. Frank also opens up about the recent passing of his friend and mentor, James Barnard, highlighting the importance of honoring Barnard's legacy through a scholarship. 00:00 Introduction to the Exec Exchange Podcast00:18 Meet Frank Rogalla: A Journey in the Water Sector01:06 Frank's Career Path and Achievements02:15 About Aqualia: Operations and Services03:00 Innovative Strategies in Aqualia's Innovation Department04:13 Building and Funding the Innovation Team08:06 Pros and Cons of the Innovation Model10:14 A Personal Note: Remembering James Barnard11:58 Conclusion and Farewell

In this episode of the Exec Exchange podcast, host Piers Clark speaks with Glen Abrams, Head of Public Affairs at the Philadelphia Water Department. The discussion centers around the innovative 'Wingo-WHAT?' initiative, which aims to creatively engage the community of Germantown, Philadelphia, to address infrastructure-related flooding using art and poetry. Glen shares his journey in the water sector and explains how the integration of the arts through a grant from the US Water Alliance has helped raise awareness and create healing spaces for residents affected by flooding. The conversation highlights the importance of community-focused solutions and showcases a unique approach to public engagement.00:00 Introduction to the Exec Exchange Podcast00:35 Meet Glen Abrams: From Nonprofit to Philadelphia Water02:04 Understanding Philadelphia Water's Role02:42 Introducing the Wingo-WHAT? Initiative03:57 Engaging the Community Through Art and Poetry05:18 The Impact and Success of Wingo-WHAT?08:42 Future Initiatives and Continued Engagement10:26 A Poetic Conclusion11:15 Final Thoughts and Advice for Future Leaders

In this episode of the Exec Exchange podcast, host Piers Clark speaks with Wim Drossaert, Chief Executive of Dunea in The Netherlands. They discuss Wim's career transition from consultancy to leading a water utility. The conversation covers topics such as water resilience, quality, and the geopolitical challenges impacting the water sector globally. Wim shares insights into Dunea's operations, including the use of river water and dunes for natural filtration, the complexities of managing water quality due to upstream pollution, and the growing necessity for alternative water sources. Additionally, they touch on the importance of regulatory bodies and infrastructure resilience in the face of climate change and geopolitical instability.00:00 Introduction to the Exec Exchange Podcast00:34 Meet Wim Drossaert: Career Journey and Background02:18 Dunea: Operations and Challenges03:50 Water Quality and Geopolitical Issues06:50 Future Challenges and Resilience Strategies13:25 Reflections and Advice for Future Leaders14:24 Conclusion and Farewell

In this episode of Exec Exchange, host Piers Clark interviews Ian Waghorn, the Principal Environmental Water Engineer at Gatwick Airport. Ian shares his unconventional career path to the water sector and provides an in-depth look into the complexities of water management at the Gatwick airport. Key topics include managing deicer fluid, flood risks, and the airport's decade of change initiative. Ian discusses sustainable solutions like constructing a reed bed treatment system and the goal to halve potable water usage. The episode closes with Ian’s advice to his younger self about following instincts and overcoming self-doubt.00:00 Introduction to the Exec Exchange00:29 Ian Waghorn's Background and Journey01:50 Water Management at Gatwick Airport03:14 Challenges with Deicer Fluid07:08 Decade of Change: Sustainability Goals07:56 Future Plans for Water Reuse11:16 Flood Risk Management12:35 Final Thoughts and Advice

In this episode of Exec Exchange, host Piers Clark converses with Matt Clemson, Division President at Oldcastle Infrastructure, USA. They discuss the journey of Oldcastle from being a traditional concrete and pipe company to a holistic water infrastructure solution provider. Matt shares his career background, the challenges and opportunities faced by Oldcastle, and the integration of digital solutions such as CivilSense™ AI platform and predictive analytics in water management. The conversation highlights the importance of early engagement and detailed collaboration between utilities and suppliers to address complex water infrastructure problems effectively.00:00 Introduction and Guest Welcome01:04 Matt Clemson's Background and Role02:29 Oldcastle Infrastructure's Evolution03:45 Digital and Smart Solutions05:51 Client Relationships and Success Stories10:49 AI and Predictive Analytics in Water Infrastructure12:33 Final Thoughts and Reflections

In this episode of the Exec Exchange podcast, host Piers Clark welcomes back Jocot de Dios, Chief Executive at Manila Water. Jocot reflects on his four-year tenure, discussing his hands-on management style and his focus on both business achievements and sustainability goals. He highlights significant accomplishments, including elevated water narratives in the Philippines, record financial performance, and sustainability milestones. As he prepares to leave the water sector, Jocot shares his hopes and challenges for the water sector globally and locally, emphasizing the need for elevated focus and investment in the industry. He concludes with advice for young professionals entering the water sector, encouraging them to gain diverse experiences across different roles and industries.00:00 Introduction and Guest Overview01:08 Jocot de Dios' Management Style03:10 Achievements at Manila Water04:52 Challenges and Regrets09:01 Future of the Water Sector11:36 Advice for Future Leaders12:43 Conclusion

In this special 70th episode of the Exec Exchange podcast, host Piers Clark talks with Pete Perry, Chief Executive of Welsh Water, as he approaches the twilight of his career. Pete recounts his journey from joining the company as an apprentice to leading it, highlighting Welsh Water's unique not-for-profit structure. He discusses his proudest achievements, including health and safety improvements and innovative dam safety measures. Pete also reflects on the industry's evolution since privatization in 1989 and the growing public accountability faced by water companies. As Pete prepares to hand over the reins, he shares his perspectives on the future of the water sector and advice for new entrants.00:00 Introduction to the Exec Exchange Podcast00:39 Welsh Water: An Overview03:24 Pete Perry's Career Journey06:47 Achievements and Proud Moments08:32 Challenges and Regrets09:11 Industry Changes and Future Outlook11:57 Retirement Plans and Final Advice13:31 Conclusion and Farewell

In this inaugural 2026 episode of the Exec Exchange podcast, host Piers Clark reflects on the journey and impact of the podcast over the past year. Through an interview by Dr. Jo Burgess, Piers discusses the origins of the Exec Exchange, its focus on human leadership stories within the water sector, and highlights some remarkable interviews. The episode provides a comprehensive review of the learning and inspiration shared by global water sector leaders, while also teasing future activities including technical discussions and site visits.Key interviews include:1. Oleksandr Syenkevych, Mayor of Mykolaiv, Ukraine, recounting a significant water supply disruption; 2. Philippe De Roux discussing water supply in low-income areas; 3. Doa Ross on Las Vegas’s long-term drought management; 4. Mike Webster on Cape Town’s water crises; 5. Natasha Avendaño on emergency water restrictions; 6. Nuno Brôco on resilience during a massive power outage in Portugal; 7. David Ryan dealing with the Kangaroo Island bushfires; 8. Shaun Cumming on integrating First Nations values at Barwon Water; 9. Will Pickering’s lead pipe replacement program in Pittsburgh; 10. Khalid Mehmood on Pakistan’s flood recovery efforts; and11. Ernie Lau’s account of the Red Hill fuel spill in Honolulu. 00:00 Introduction to the Exec Exchange00:42 The Genesis of Exec Exchange02:12 Highlighting Key Interviews03:26 Challenges in Water Sector Leadership06:28 Innovative Solutions and Resilience16:48 Personal Favorites and Audience Choices20:58 Looking Ahead: Future Plans for Exec Exchange

In this special Christmas episode of the Exec Exchange podcast, Dr. Jo Burgess talks with Professor Don Cowan from the University of Pretoria. Don shares his experiences and insights as a polar explorer and scientist in the dry valleys of Antarctica. The discussion covers various aspects of life and work in the polar regions, including the unique challenges of water use, waste management, and environmental conservation in one of the world's most pristine environments.00:00 Introductions00:13 Meet Professor Don Cowan00:47 Journey to Antarctica01:26 Life in the Antarctic Dry Valleys02:40 Water and Waste Management in Antarctica03:45 Conservation Efforts and Environmental Protocols06:54 Reflections on Conservation Practices09:02 Conclusion and Holiday Wishes

In this episode of the Exec Exchange podcast, host Piers Clark talks with Alessandro Reginato, General Manager of CAP Evolution at Gruppo CAP in Milan, Italy. Alessandro shares his extensive experience in water and waste management across various countries, including Venezuela, the Dominican Republic, Peru, and Mexico, before returning to Italy. The discussion covers the diverse challenges and focuses of water management in Latin America and Europe, emphasizing innovative solutions in Italy such as resource recovery and circular economy practices. Alessandro also highlights the importance of flexibility and innovation in managing water resources effectively.00:00 Introductions00:24 Alessandro's Career Journey02:03 Overview of Gruppo CAP03:07 Water Management Challenges in Latin America06:15 Innovative Solutions in Wastewater Management08:45 Biochar and Pigment Extraction10:50 Lessons from Latin America11:39 Advice to Young Professionals12:11 Conclusion

In this Christmas special episode of Exec Exchange, host Piers Clark converses with Ed Mitchell, Chief Executive of Water and Sanitation for Urban Populations (WSUP). They discuss the profound impact of shared sanitation on child health, focusing on a notable study conducted in Maputo, Mozambique. The conversation delves into Ed's career in water and sustainable development, the mission and achievements of WSUP, and the challenges faced in providing sanitation in densely populated urban areas. Key insights include the significant 31% reduction in stunting among children due to access to shared sanitation, the efficiency and funding of WSUP, and the broader implications for global sanitation and child development goals.00:00 Introduction to the Exec Exchange Podcast00:37 Meet Ed Mitchell: Journey to Chief Executive of WSUP02:07 Understanding WSUP: Mission and Achievements03:22 Funding Efficiency in Non-Profits04:18 The Impact of Shared Sanitation on Child Health09:26 Research Findings: MAP-San Project in Mozambique12:51 Global Implications and Funding Challenges15:13 Personal Resilience in Leadership16:27 Conclusion and Final Thoughts

In this episode of the Exec Exchange podcast, host Piers Clark interviews Claus Homann, the Chief Strategy Officer at Aarhus Vand Water Utility in Denmark. Claus shares his journey from consulting engineering to strategic roles at Aarhus Vand, where he has worked for 15 years. The discussion focuses on Aarhus Vand's innovative 'Teal Initiative,' a radical approach to organizational structure that emphasizes value-based leadership, team empowerment, and flexible decision-making. Claus elaborates on the benefits of this approach, including increased motivation, organizational resilience, and adaptability. Despite initial skepticism and challenges, the initiative aims to create a forward-thinking organization capable of responding quickly to various external and internal pressures.00:00 Introduction and Guest Welcome00:26 Claus Homann's Background01:14 Overview of Aarhus Vand03:24 The Teal Initiative Introduction05:18 Implementing the Teal Initiative08:44 Challenges and Responses11:45 Benefits of the Teal Approach13:53 Final Thoughts and Advice

In this episode of the Exec Exchange podcast, host Piers Clark welcomes Rob Thompson, General Manager at OC San in California, for his third appearance. The discussion centers around innovative approaches to biosolid management in the water sector. Rob introduces the challenges faced in Southern California regarding biosolids including transportation issues and regulatory pressures concerning PFAS, microplastics, and methane. The conversation delves into the technology of Supercritical Water Oxidation (SCWO) and OC San's collaboration with 374Water to implement the world's largest full-scale installation. Additionally, Rob discusses the concept of deep well injection as an alternative strategy for biosolid disposal.00:00 Introduction and Guest Welcome01:10 Balancing Home Life and Work02:36 Biosolids Management Challenges04:28 Supercritical Water Oxidation Technology11:08 Deep Well Injection Strategy14:17 Personal Reflections and Closing

In this episode of the Exec Exchange podcast, host Piers Clark interviews Reinhard Hübner, the Chief Executive of SKion Water, about his remarkable journey in the water sector. Reinhard shares his background in various industries and how an unexpected opportunity led him to SKion Water. He details the company's transformation from an idea on paper in 2010 to a global treatment solution provider with 5,000 employees and a turnover of 1.5 billion Euros. Reinhard discusses the challenges faced by startups in the fragmented water industry, the importance of strategic partnerships, and the value of retaining talented people. He also reflects on the successes and failures along the way, emphasizing the significance of acting promptly when things aren't going as planned and continuously adapting the strategy. The episode showcases Reinhard's entrepreneurial spirit, operational focus, and willingness to get hands-on, which have been instrumental in SKion Water's growth and success.00:00 Introductions00:45 Reinhard Hübner's Journey to SKion Water02:15 Building SKion Water from Scratch05:12 Challenges and Strategies in the Water Sector09:22 Successes and Regrets14:27 Final Thoughts and Advice

In this episode of the Exec Exchange, host Piers Clark welcomes back Rob Thompson, General Manager at OC San, to discuss OC San's Groundwater Replenishment System (GWRS). The conversation begins with a look at Rob's management style, which emphasizes a firm but fair approach and the importance of details. They then delve into the history and development of the GWRS, detailing the partnership between OC San and the Orange County Water District, the challenges faced, such as public perception and media misconceptions, and the intricate treatment processes involved. The episode also explores the project's budget, timelines, and key learnings, offering valuable advice for other water sector leaders considering similar initiatives.00:00 Introduction and Guest Welcome00:51 Rob Thompson's Management Style02:51 OC San's Groundwater Replenishment System (GWRS)05:19 Public Response and Education07:11 Technical Details of Water Treatment10:55 Project Budget and Timelines12:29 Advice and Reflections13:25 Fun Questions and Conclusion

In this episode of the Exec Exchange podcast, host Piers Clark interviews Engineer Rafael Zarate, President of the Center for Innovation at SAPAL in Mexico. Rafael shares his extensive background in water engineering and discusses his innovative work in water reuse, particularly focusing on indirect potable reuse using nano filtration technology. The conversation covers the challenges and successes of implementing this groundbreaking technology in León, Mexico, highlighting its environmental impact, cost-efficiency, and public acceptance. The episode concludes with Rafael's advice to his younger self about the importance of addressing climate change and water conservation.00:00 Introductions00:11 Meet Engineer Rafael Zarate00:33 Rafael's Background and Experience02:03 The Water Crisis in León03:18 Innovative Water Reuse Solutions04:10 Technological Collaborations and Pilots05:59 Challenges and Achievements09:31 Public Acceptance and Future Plans11:08 Final Thoughts and Advice

In this special episode of the Exec Exchange, Jo Burgess interviews Valerie Jenkinson, Founder and Chair of Operators Without Borders (OWB), about their efforts to respond to Hurricane Melissa's devastation in the Caribbean. They discuss the major hidden threats beyond wind and flood damage, the technical missions of their skilled volunteer teams, and the critical need for funding to support their work in restoring water utilities. Jenkinson emphasizes the importance of coordinated efforts and the logistics involved, while appealing for donations to ensure successful deployment and aid.To support the volunteer operators restoring safe water across the Caribbean, please donate now at operatorswithoutborders.org/donate.00:00 Introductions00:35 Hurricane Melissa's Devastation01:36 Operators Without Borders: Mission and Volunteers02:22 Challenges and Coordination in Disaster Response03:07 Restoring Water Utilities: Immediate and Long-term Efforts04:15 Logistics and Volunteer Preparation06:00 Funding and Donations Appeal10:11 Call to Action: Supporting the Mission

In this episode of the Exec Exchange podcast, host Piers Clark interviews Hanneke van de Ven, the Sector Director for Distribution at Brabant Water in the Netherlands. Hanneke shares her career transition from consultancy to the drinking water sector and highlights the innovative projects Brabant Water is undertaking, particularly in asset management and non-invasive pipeline inspections. The conversation delves into the importance of innovation and agility in the water sector, the challenges posed by an aging workforce, and the successful implementation of technologies like KenWave for pipeline monitoring. The episode wraps up with Hanneke’s advice for her younger self, emphasizing curiosity and seizing opportunities.00:00 Introductions00:30 Hanneke's Background and Role01:46 Overview of Brabant Water02:23 The Need for Innovation in the Water Sector04:16 KenWave Project and Non-Invasive Technology06:17 Trial Process and Results08:54 Importance of Innovation at Brabant Water09:44 Final Thoughts and Advice

In this episode of the Exec Exchange, host Piers Clark speaks with Carla Correia, the Chief Executive of Águas de Portugal. Carla shares her extensive background in legal and economic science, her transition into the water and environmental sector, and her leadership journey within Águas de Portugal Internacional. They discuss the organization's mission, its expansive infrastructure, and notably, its ambitious 360 strategy for innovation, which aims for energy neutrality by 2030 through a mix of renewable energy sources. Carla provides insights into the benefits and challenges of achieving sustainability goals and offers advice to other utilities aiming for similar targets. She also shares personal reflections on valuable life lessons she'd offer to her younger self. 00:00 Introductions00:27 Carla Correia's Background and Career Journey02:50 Overview of Águas de Portugal04:47 Innovation and Energy Strategy at Águas de Portugal Internacional07:40 Achievements and Future Goals09:45 Advice for Other Utilities and Personal Reflections11:14 Conclusion and Final Thoughts

In this episode of Exec Exchange, host Piers Clark interviews Amos Saati from Freetown, Sierra Leone, about the innovative 'Freetown Tree Town' project. Created to combat climate risks and water shortages caused by deforestation, the initiative began in 2020 with the planting of 250,000 trees and has now expanded to 1.2 million trees. Amos discusses the impact of these efforts on reducing floods, landslides, and extreme heat, as well as on enhancing water storage and providing economic benefits to local communities. By involving the community directly and employing them to protect and track tree growth, the project not only aims to enter the carbon market but also ensures sustainable development and resource management.00:00 Introduction to the Exec Exchange Podcast00:27 Meet Amos Saati: From Advisor to Green Innovator01:06 Understanding Sierra Leone and Freetown02:23 The Birth of 'Freetown Tree Town' Initiative02:47 Challenges and Solutions in Tree Planting04:35 Community Involvement and Economic Benefits05:22 Tracking and Technology in Tree Planting08:17 Impact and Future of 'Freetown Tree Town'11:38 Final Thoughts and Advice for Future Generations

In this episode of the Exec Exchange, host Piers Clark interviews Ernie Lau from the Honolulu Board of Water Supply to discuss the significant challenges faced following the Red Hill fuel spill in 2014 and 2021. The conversation details Ernie's career journey, the scope of the Red Hill facility, the impact of the fuel spills on local water supplies, and the measures taken in response. Ernie also reflects on lessons learned and offers advice for future leaders. This episode sheds light on the complexities and responsibilities of managing water resources on O'ahu, Hawaii.00:00 Introduction and Guest Welcome00:27 Ernie Lau's Background and Career Journey01:34 Overview of Honolulu Board of Water Supply02:35 Introduction to the Red Hill Fuel Spill03:30 Details of the Red Hill Facility06:12 The 2014 Fuel Leak Incident07:15 The 2021 Fuel Leak Crisis10:05 Current Impact and Future Concerns12:35 Reflections and Advice14:36 Conclusion and Final Thoughts

In this special edition of the Exec Exchange, host Piers interviews Jim Panton, Managing Director of Panton McLeod. Jim shares the company's journey from its inception under his father to its recent acquisition by the Stonbury Group. He also discusses their innovative 'Lightning Talks' podcast series, aimed at addressing operational challenges within the water industry. With a candid discussion on the realities faced by operators, this episode delves into the importance of hands-on knowledge sharing and the evolving role of media in small business outreach.00:00 Introduction and Guest Welcome00:13 Jim Panton's Background and Company Overview01:01 The Origin of Eddy McLeod and Eddyvision01:49 Lightning Talks and Podcasting Journey02:10 Operational Challenges in the Water Industry03:31 Conclusion and Best Wishes

In this episode of the Exec Exchange, host Piers Clark interviews Frank Kyota, the Chief Executive of Palau Public Utilities Corporation. Frank shares his journey from a background in criminal justice to various roles in corporate and public sectors, culminating in his current position. He discusses the critical role of the Asian Development Bank in improving Palau's water infrastructure and the unique challenges of workforce retention on a remote island. Frank also reflects on the invaluable lessons from his parents that have shaped his leadership approach.00:00 Introduction to the Exec Exchange Podcast00:25 Frank Kyota's Journey to Leadership02:55 Overview of Palau Public Utilities Corporation (PPUC)03:33 Asian Development Bank's Impact on PPUC07:17 Challenges in Workforce Retention09:30 Personal Reflections and Closing Remarks

In this episode of the Exec Exchange, host Piers Clark interviews Khalid Shaikh, the Chief Executive of Sindh People's Housing for Flood Affectees (SPHF) in Pakistan. Khalid discusses his transition from government service to leading SPHF, which aims to rebuild 2.1 million houses after catastrophic floods in 2022 displaced 15 million people. The conversation delves into the logistics of mobilizing resources, empowering women through housing ownership, and the ambitious plans for providing essential water and sanitation facilities. Khalid shares insights into effective project management and the importance of transparency and clear vision in achieving large-scale humanitarian goals.00:00 Introduction to the Exec Exchange00:31 Meet Khalid Shaikh: Background and Role01:35 The Devastating Floods of 202203:01 Reconstruction Efforts and Progress05:29 Empowering Communities and Women06:54 Water, Sanitation, and Future Plans08:19 Funding and Transparency09:51 Khalid's Advice for Future Leaders11:10 Conclusion and Final Thoughts

In this episode of the Exec Exchange, host Piers Clark interviews Toni Ventura, the Managing Director of Aigües de Manresa in Catalonia, Spain. Toni shares his multidisciplinary background in economics, law, and history, and discusses his 35-year career in various sectors, culminating in his current role. The conversation delves into the operations of Aigües de Manresa, a public water company managing the entire water cycle for 150,000 people. Toni talks about the challenges and responses to a severe drought in the region, highlighting the importance of water conservation and innovative solutions like desalination and network renovations. He reflects on the lessons learned and emphasizes the need for global collaboration in water management.00:00 Introduction and Guest Welcome00:30 Toni Ventura's Background and Career Journey02:22 Aigües de Manresa: Overview and Operations03:57 Catalonia's Independence and Its Impact04:40 Addressing Severe Drought in Catalonia05:54 Strategies for Water Conservation and Management10:21 Future Plans and Infrastructure Improvements11:40 Final Thoughts and Advice for Future Leaders

In this episode of the Exec Exchange 15-minute podcast, host Piers Clark interviews Manuelito Magalhães, Chief Executive of Sanasa in Brazil. Manuelito shares his extensive background in the public and water sectors, including his roles at the Health Ministry and Sabesp. The discussion covers Sanasa's operations in Campinas, its success in water and waste treatment, and efforts to reduce non-revenue water using advanced technologies like sensors and artificial intelligence. Manuelito also touches on the challenges of water security, reuse, and the impact of Brazil's legal framework aimed at privatizing water services. Ultimately, he emphasizes the importance of public service and maintaining strong connections with the community.00:00 Introduction and Guest Welcome00:30 Manuelito's Background and Career Journey01:56 Overview of Sanasa03:17 Challenges and Innovations in Sanasa05:29 Legal Framework and Public-Private Dynamics07:47 Water Reuse and Security Initiatives08:40 Final Thoughts and Advice09:14 Conclusion and Farewell

In this episode of the Exec Exchange podcast, host Piers Clark talks with Johan Verlinde, Program Manager for Climate Change at the City of Rotterdam. Johan discusses his educational background in Civil Engineering and his career in climate adaptation. The episode highlights Rotterdam's unique challenges as a low-lying delta city with extensive infrastructure for flood defense, including storm surge barriers and dykes. Johan explains innovative solutions like water squares and multifunctional spaces that help manage intense rainfall and provide community benefits. He also touches on the importance of involving citizens in design processes and regulatory measures for new developments to enhance water storage. The episode concludes with personal advice from Johan to his younger self about the value of acting from the heart rather than overthinking.00:00 Introduction to the Exec Exchange Podcast00:10 Meet Johan Verlinde: Climate Change Program Manager00:23 Johan's Journey: From Civil Engineering to Climate Adaptation01:19 Understanding Rotterdam: A City Below Sea Level02:31 Water Management Governance in the Netherlands03:36 Challenges of Climate Change in Rotterdam06:08 Innovative Solutions for Water Storage10:24 Community Involvement in Climate Adaptation11:50 Reflecting on the Future: Advice to a Younger Self12:33 Conclusion and Final Thoughts

In this episode of the Exec Exchange, host Piers Clark speaks with Julian Daniel, managing director of Montserrat Utilities Limited. Julian shares his journey from project management across the Caribbean to overseeing water and wastewater services on the volcanic island of Montserrat. He discusses the island's geography, the impact of the 1995 volcanic eruption, and the challenges of maintaining and upgrading aging infrastructure with support from the British government. Julian also highlights the exceptional quality of Montserrat's water and potential opportunities for bottling and exporting it to boost the local economy. The episode closes with Julian offering advice to his younger self about preparing for the unexpected.00:00 Introduction to the Exec Exchange Podcast00:27 Julian Daniel's Background and Journey01:25 Understanding Montserrat and Its Challenges02:07 Impact of the Volcanic Eruption02:55 Rebuilding Montserrat's Utilities05:18 Innovations and Future Plans06:37 Exploring Montserrat's Water Resources08:40 Bottled Water and Economic Opportunities09:18 Managing Montserrat's Water Infrastructure11:32 Advice to Younger Self and Conclusion

In this episode of the Exec Exchange podcast, host Piers Clark speaks with Anand Gautam, Municipal Water Operator Partnership Coordinator at WaterAid Nepal, about his work representing the Godawari Municipality in Nepal. Anand shares his background and details the water and sanitation infrastructure in different areas of Godawari, covering rural, peri-urban, and urban settings. He discusses the challenges faced by the community, including intermittent water supply and lack of proper wastewater treatment. Anand also highlights his involvement in various initiatives with WaterAid Nepal to improve WASH (Water, Sanitation, and Hygiene) services, and the impact of international cooperation through the Asian Development Bank's Twinning Program with VAKIN in Sweden. The conversation concludes with reflections on the importance of early interventions for water conservation and education.00:00 Introduction to the Exec Exchange Podcast00:26 Meet Anand Gautam: Background and Role01:16 Geography and Demographics of Godawari Municipality02:09 Water and Sanitation Infrastructure in Godawari04:10 Wastewater Management in Godawari05:59 Anand's Role and Initiatives in Godawari08:10 Partnerships and Collaborations09:18 The Twinning Program with VAKIN11:44 Reflections and Future Advice12:39 Conclusion and Farewell

In this episode of Exec Exchange, host Piers Clark interviews Dr. Natasha Avendaño, the Chief Executive of Acueducto in Bogota, Columbia. Natasha shares her compelling story of stepping into her role only to face an immediate water crisis due to historically low reservoir levels caused by prolonged dry weather. She discusses the strategies implemented to manage the water shortage, including customer engagement, imposing water restrictions, and gradually increasing water drawn from the Bogota River. Natasha highlights the challenges of communication and the public's response to the restrictions. The episode concludes with Natasha reflecting on the enduring impact of these measures and the lasting changes in water consumption behavior among customers.00:00 Introduction to the Exec Exchange00:39 Meet Natasha: From Economist to CEO01:36 Understanding Acueducto's Operations02:22 The Crisis Begins: Low Reservoir Levels04:43 Strategic Response to the Water Crisis06:30 Implementing Water Restrictions10:10 Customer Engagement and Long-term Impact11:17 Personal Reflections and Closing Remarks

In this episode of the Exec Exchange podcast, host Piers Clark is joined by Mike Rose, the new Chief Executive of UK Water Industry Research (UKWIR). Mike shares insights from his 30-year career in the water and infrastructure sectors, discussing the roles collaboration and research play in overcoming industry challenges. The conversation highlights UKWIR's mission, key projects, and international partnerships. Listeners are introduced to successful tools developed by UKWIR, such as the AI search capability, Red-Up rainfall pattern tool, SAGIS for water quality monitoring, and the carbon accounting workbook. Mike underscores the importance of collaboration for innovation, reflecting on his career and offering advice to his younger self.00:00 Introduction to the Exec Exchange Podcast00:31 Meet Mike Rose: Career Journey and Background02:17 Understanding UKWIR: Mission and Operations04:07 Key Projects and Success Stories05:39 Tools and Services for the Water Sector10:18 International Collaboration and Future Outlook11:44 Personal Insights and Closing Remarks

In this special edition of the Executive Exchange podcast, Piers interviews Jess Bohorquez from Australia about her podcast, 'Our Water Connection.' Jess shares insights into the purpose of her podcast, which aims to connect professionals within the water industry and educate the general public. She discusses her background in civil engineering and her journey from Colombia to Australia, where she now works in consulting. Jess highlights the diverse range of guests on her podcast, which include industry experts and young professionals, and emphasizes the importance of addressing global water challenges with innovative solutions. The episode also covers the podcast's global focus and where listeners can find and follow 'Our Water Connection.'00:00 Introduction to the Special Edition00:05 Meet Jess Bohorquez and Our Water Connection01:21 Target Audience and Podcast Reach01:53 Jess's Journey and Professional Background02:56 Podcast Episodes and Guests04:31 Impact of New Voices in the Water Sector06:09 Global Focus and Accessibility06:51 Where to Find Our Water Connection07:18 Conclusion and Farewell

In this episode of the Exec Exchange 15-minute podcast, host Piers Clark interviews John Macita,manager at Metro Cebu ater District (MCWD) in the Philippines. John shares his career journey from electrical engineering to his 23-year tenure at MCWD. He discusses the operations and scale of MCWD, highlighting its role in serving nearly half a million people in Cebu. John also delves into his mentorship role in the Asian Development Bank's Water Operators Partners for Resilience (WOP4R) program, where MCWD mentors the Kawasoti Water Utilities Committee of Nepal. They focus on non-revenue water management, GIS mapping, and business planning. John also expresses the challenges and aspirations regarding the regulatory environment in the Philippines, advocating for better support and valuation of water services. The podcast concludes with a touching personal anecdote from John about a heartfelt message from his daughter during a work trip. This episode offers valuable insights into water management practices and regulatory challenges in the Philippines.00:00 Introduction to the Exec Exchange Podcast00:24 John Macabinta's Background and Career Journey01:01 Overview of Metro Cebu Water District (MCWD)01:51 Mentorship in the Asian Development Bank's Program03:07 Comparing Water Utilities: Cebu vs. Nepal05:30 Regulatory Environment and Challenges in the Philippines10:10 Personal Insights: A Touching Father's Day Story11:26 Conclusion and Final Thoughts

In this episode of the Exec Exchange podcast, host Piers Clark welcomes Dr. Bob Stear, Chief Engineer at Severn Trent Water. Bob shares his career journey from civil engineering to becoming a chief engineer, emphasizing his passion for sewage treatment. The discussion centers on Severn Trent's comprehensive approach to the circular economy, breaking down topics like heat recovery, nutrient extraction, grit, screening and greenhouse gas emissions. Bob also touches on Severn Trent's ambitious net-zero plans and the challenges faced in innovation and regulatory processes. The episode concludes with a personal note as Bob shares an emotional experience.00:00 Introduction to the Exec Exchange Podcast00:22 Meet Dr. Bob Stear: Career Journey01:23 Overview of Severn Trent Water02:28 Understanding Circular Economy04:36 Exploring Circular Economy Components06:32 Challenges and Innovations in Circular Economy12:16 Net Zero Ambition and Future Plans13:32 Closing Thoughts and Personal Insights

In this episode of the Exec Exchange podcast, host Piers Clark interviews Ruben Fernandes, the executive director at Águas do Porto in Portugal. Ruben shares his unique journey from civil engineering and urban planning to leading one of Portugal's largest water utilities. He discusses how he integrates urban planning concepts into the water sector, emphasizing sustainable urban drainage solutions, innovation through digital transformation, and collaborative governance structures. Ruben also highlights Águas do Porto's commitment to environmental education and its innovative approach to handling water and wastewater services. The conversation touches on the challenges and achievements in making Porto more resilient to climate crises such as floods and cyber attacks.00:00 Introduction and Guest Welcome00:27 Ruben Fernandes' Background and Career Path01:58 Overview of Águas do Porto03:22 Innovative Approaches at Águas do Porto06:34 Urban Planning and Climate Crisis Management12:09 Future Plans and Personal Reflections14:28 Conclusion and Final Thoughts

In this episode of the Exec Exchange podcast, host Piers Clark interviews Lina Ong Chiew Yin, Senior Manager in Corporate Planning at Indah Water Konsortium (IWK), Malaysia. Lina shares her unique career journey from studying Malay language to leading change management in the water sector. The discussion highlights IWK's role as a mentor in the Asian Development Bank's Water Operators Partnership Program, where they assisted the Baguio City Environmental Parks and Management Office in the Philippines. Through mutual visits and focused areas such as SOP development, energy efficiency, and stakeholder management, Lina explains how this exchange brought meaningful impact and learning for both utilities. Lina also reflects on the broader impact such mentorship programs can have on the industry and shares advice she'd offer to her younger self.00:00 Introduction to the Exec Exchange Podcast00:24 Lina Ong Chiew Yin's Career Journey01:48 Indah Water Konsortium Overview02:33 Mentorship with Baguio City Environmental Parks05:21 Impact and Reflections on the Mentorship Program09:04 Final Thoughts and Advice for Young Professionals09:48 Conclusion and Farewell

In this episode of the Exec Exchange podcast, Piers Clark interviews Harry Sachinis, Chief Executive of EYDAP, Athens' Water and Wastewater Treatment Company. Sachinis shares his journey with experience in the US energy, aerospace, and defense sectors to heading Greece's gas company, DEPA, and eventually leading EYDAP. He discusses the significant infrastructure in Athens, including water sources, reservoirs, treatment plants, and extensive piping networks. Sachinis explains the challenges of managing a city with ancient infrastructural elements, such as a Roman aqueduct. He highlights EYDAP's strategic plans, including reducing water wastage, overcoming drought issues, and the ambitious project to make Europe's second largest wastewater treatment plant energy net-generative. Sachinis emphasizes the importance of using best practices from around the world to innovate and improve water management in Athens.00:00 Introduction and Guest Welcome00:24 Harry Sachinis' Career Journey01:49 Overview of EYDAP's Services03:02 Challenges of Ancient Infrastructure04:23 Water Supply Resilience Plans07:01 Expansion of Wastewater Network08:35 Innovations at Psyttalia Wastewater Plant10:33 Future Vision and Advice11:52 Conclusion and Farewell

In this episode of Exec Exchange, host Piers Clark interviews Shaun Cumming, the managing director of Barwon Water in Australia. They discuss how First Nations values influence leadership within modern water utilities. Shaun shares his journey into the water sector, the operations and challenges faced by Barwon Water, and several case studies demonstrating the integration of First Nations principles into their business practices. Topics include environmental flows, project management, the circular economy, and preparing for future challenges like AI and climate change. Shaun also shares personal insights on mindfulness and the significance of cultural awareness training. The episode concludes with Shaun reflecting on a recent emotional experience in nature. In sharing this podcast, Shaun would like to acknowledge Traditional Custodians generous sharing of knowledge and First Nations leadership insights from Arranyinha and Waanyari.00:00 Introduction to the Exec Exchange Podcast00:35 Meet Shaun Cumming: Journey into the Water Sector01:42 Overview of Barwon Water02:48 First Nations Values and Leadership04:37 Challenges and Initiatives at Barwon Water06:27 Case Studies: Cultural Flows and Projects10:15 Circular Economy and Future Challenges12:56 Embedding Values in Business Processes13:47 Personal Reflections and Conclusion

In this episode of the Exec Exchange, host Piers Clark speaks with Ong Tze Ch'in, the Chief Executive of PUB, Singapore's national water agency. Ong discusses his transition from a 25-year military career to public service, emphasizing the leadership and operational skills he brought along. He shares insights into Singapore's water journey, highlighting innovative initiatives and the role of water in national security since independence. The conversation also covers PUB's involvement in mentoring through the Asian Development Bank's Water Operators Partnership (WOP4R), addressing challenges in water loss and energy reduction. Ong elaborates on PUB's multifaceted approach to managing climate change impacts, emphasizing the importance of community engagement in combating water-related issues. The episode concludes with a personal note, revealing the emotional moments that resonate with Ong.00:00 Introduction to the Exec Exchange00:30 Meet Ong Tze Ch'in: From Military to Public Service01:47 Singapore's Water Journey: A Historical Perspective03:23 Mentoring Program at PUB05:09 Addressing Climate Challenges in Singapore08:22 Personal Insights and Reflections09:52 Conclusion and Farewell