2025 Unified Commerce Benchmark: Why Only 5% of Retailers Lead

Only 5% of specialty retailers are leading in unified commerce. In this special podcast episode, Manhattan Associates, in partnership with Google Cloud and research firm Incisiv, breaks down the just-launched 2025 Unified Commerce Benchmark for Specialty Retail. 🔍 What’s inside: - Insights from 220 top retailers across shopping, checkout, fulfillment, and service - The 4 critical battlegrounds shaping customer experience - What separates Leaders like Apple, Nike, and Sephora from the rest - The impact of GenAI and real-time inventory on retail performance 📊 “35% of differentiating capabilities in 2023 are table stakes in 2025.” 🎧 Listen to the conversation with Michael Klein, Ann Sung Ruckstuhl, and Giri Agarwal to learn how to stay competitive in today’s retail ecosystem. 📥 Download the full 2025 Benchmark Report here: https://shorturl.at/Rufba