PODCAST · business
Rethink Retail
by Rethink Retail
Rethink Retail - the evolution of retail in today’s connected world.Join us as we explore the most recent trends and innovations in commerce.
Episodes
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The Customer Signals That Sent Amazon Prime to Colombia
Amazon runs full operations in 22 countries, yet shoppers in more than 100 countries buy from it. Deciding where to invest next comes down to reading what those customers are already doing. Kasturi Pal (Amazon), who leads worldwide marketing for Amazon’s international cross-border business…
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Is Micro-Fulfillment the Winning Strategy in the US?
Online now makes up more than 19% of US grocery sales, and most of those orders are still picked off store shelves. That gets grocers online quickly, but it brings missing items, substitutions, and picking that’s hard to speed up or automate. Petr Lizner (Veloq & Rohlik Group) and Dalibor Patek...
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Split Budgets Are Holding Back Retail Media Growth
Retail media replaced the printed flyer, but the way brands plan for it hasn’t changed much. Budgets still roll over year to year like a trade expense, split across teams that each chase their own numbers. Wendy Salisko (WADE Advisory), who spent 22 years in enterprise CPG before co-founding a…
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Hackers, Tariffs, and a $9.3 Billion Grocery Fight
Welcome to another edition of Retail Roundup, your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. This week, Jeremy Goldman is joined by Kimberly Morgan (The Fashion Tech Exec), Zak Stambor (EMARKETER), and Doug Stephens (Retail Prophet) to discuss…
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Real-Time Loyalty: A Conversation with Evan Gaetano, Membership Strategy & Innovation at Sam's Club
Walmart sources produce from 10,000 American farms. Many shoppers who relied on Walmart for cereal and coffee had no idea, and crossed the street to buy fruit and vegetables from grocers they saw as more local. Evan Gaetano, helped close that gap at Walmart and now works on membership strategy at...
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Retail Media’s $170 Billion Creative Problem
Retail media now draws $170 billion a year, more than TV and CTV combined, and much of that money buys ads few shoppers remember. Lisa Zielinski (Ipsos) joins Jeremy Goldman on this episode of Media Mondays to unpack Creativity Over Clicks, Ipsos’s study of more than 21,000 simulated shopping…
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Nike, P&G, and TikTok Fight to Keep the Customer
Welcome to another edition of Retail Roundup, your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. This week, Jeremy Goldman is joined by Andrea K. Leigh (Allume Group) and, for the first time behind the Rethink mic, our own Chris Parsons to discuss how...
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Lessons in Global Growth From Crocs and BioSteel
Leverage, local knowledge, and high margins. That's the recipe Andrew Nichols (Warroad Original Hockey Co.) has learned to grow a consumer brand across new channels and countries. His perspective comes from more than 20 years in consumer brands, starting at Unilever, spending nearly a decade at...
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How Adyen Unified SharkNinja's Global Payments
Until 2024, SharkNinja ran its direct-to-consumer business on two separate tech stacks, one for North America and one for Europe. Every new market added more complexity just as the company wanted to grow faster. So it rebuilt its storefront, order management, and payments on one global…
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Retail Media and AI Agents Move at the Speed of Trust
Retail media moves at the speed of its people. Shopper habits, trust between retailers and brands, and comfort with handing work to AI all set the pace more than any piece of technology. Travis Clinger (LiveRamp) joins Drew Cashmore (Vantage and Chair, MiR) on this episode of Media Mondays to...
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Amazon vs. Meta: Who Controls the AI Shopper?
Amazon believes in AI shopping agents. It just wants to decide whose agents get through the door. Welcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this special edition, recorded live at…
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How to Own the Grocery Customer and Keep Them
In online grocery, the delivery driver is often the only person a customer ever meets from the retailer. Whoever runs that delivery, and whoever holds the order data behind it, holds the relationship and decides whether the customer comes back. That creates a tension in grocery right now.…
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Missed Fiscal Regulations Can Close Your Stores Abroad
A retailer can get everything right in a new country and still be shut down over how it records a sale. The culprit is fiscalization, the rules for how every transaction gets reported to tax authorities. More than 100 countries have these rules, and no two are the same. Most were written for the...
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Retail Media's $100B Question: Can You Prove It?
Every number in retail media right now comes from someone grading their own homework. Retailers measure their own campaigns, and platforms measure their own inventory. Lindsay Pullins (Circana) says the fix is independent, standardized measurement that every retailer and platform gets held to…
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Costco Hands Off Delivery as Kroger Bets on AI
Welcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this special in-person edition, recorded live at Groceryshop, Jeremy Goldman sits down with Michelle Evans (Euromonitor International), Andrea...
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TIARA Sells by Teaching Buyers, Not Pitching
Zuly Matallana's brand has the kind of unpaid advocacy most founders spend years chasing: a Dragon's Den investor who still posts about the product, a Good Morning America feature, a celebrity's on-camera endorsement. None of it replaced the sales work. Matallana, Founder of TIARA, still sends...
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Retail Media's Investment Gap and How to Close It
A new Rethink Retail series going inside the real strategies, real numbers, and real people building retail media from the ground up. In our debut episode, host Drew Cashmore, Chair of the Media in Retail Community, sits down with Austin Leonard, Vice President and General Manager of DG Media...
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AI's Existential Risk Debate Hits Retail's Radar
Welcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week's episode, Jeremy Goldman sits down with Petr Lízner (Rohlik Group), Aidan Mittra (OrderGrid), and David Polinchock (Unified Brand...
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When Tariffs Hit, Calgary Co-op Doubled Down on Local
$27.6 billion in American goods now enters Canada facing a new tariff, 15%, 25%, or 50% depending on the product, as part of Canada's counter-tariffs on US goods. Dairy, general merchandise, and health and beauty are all caught in it, while Alberta's "Buy Alberta" campaign is pushing grocers to...
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How Seamless Tech Powers Human Connection
Retail technology has automated the back office for years, but the store floor has lagged, still running on manual gap scans and disconnected systems that pull associates away from the guest. Jerome Rose, SVP Strategic Sales at Vusion, and Mathew Toussaint, Vice President of Operational Processes…
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Tariffs Hit Canada as AI Reshapes Product Discovery
Welcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week's episode, Jeremy Goldman sits down with Kimberly Morgan (CEO & Founder, The Fashion Tech Exec) and Ricardo Belmar (Founder, Retail...
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China's Unichannel Model, Latin America's Opportunity
Unichannel isn't the next phase of omnichannel. It proves that omnichannel was never the finish line. In this episode of the Global Lens podcast series, host Lavina Suthenthiran speaks with Michael Zakkour, Founder & Chief Strategist of 5 New Digital, about the unichannel model he pioneered in...
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The Scale Playbook: How Sonic Turned Different Into $2B
Scaling a brand and protecting what makes it distinct aren't the same goal, and knowing the difference separates lasting growth from quiet erosion. For 23 years as CEO of Sonic Corp, Clifford Hudson guided the drive-in chain through decades of growth and helped engineer one of the quick-service...
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Amazon Doubled Apparel Share. Shein's IPO Fell
Welcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week’s episode, Jeremy Goldman sits down with Sky Canaves (Principal Analyst, EMARKETER), James Tenser (Storyteller-in-Chief, CPGMatters),...
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Why Brand Loyalty Is Retail's Best AI Defense
Global retail leaders are adjusting their strategic playbooks as practical AI integration, localized omnichannel operations, and customer retention redefine competitive growth across worldwide markets. On this special edition of Global Lens, Jill Dvorak (NRF) and Annabelle Serres (NRF Europe) sit...
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The 30 Seconds at Checkout That Make or Break Loyalty
Retailers spend fortunes perfecting the store, then hand the whole experience over to 30 seconds at the counter. In our latest episode, Senior Retail Analyst Lavina Suthenthiran sits down with Jessie Cole, Director of Strategic Planning at Effy Jewelry, and Sandra Ishak, Head of Marketing…
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FTC Cracks Down on Pricing as Amazon Bets $530M on Delivery
Welcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week's episode, Jeremy Goldman sits down with David Polinchock (Brand Experience Lab) and Drew Cashmore (Vantage & Chair of MiR) to mark…
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When Creative Becomes Software: Walmart Connect Product Leader Nishanth Kadiyala on Scaling AI
Global retail media expansion hinges on balancing localized AI-generated creative with brand integrity. In this episode of the Global Lens podcast series, host Lavina Suthenthiran speaks with Nishanth Kadiyala (Walmart Connect) about how Walmart built an automated creative generation system...
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Uscreen & BBM: Transforming Video into Community
Building a loyal audience takes far more than just posting on social media and relying on fickle algorithms. As creators and brands look for reliable growth, the real challenge is scaling reach without losing the direct, human connections that turn casual followers into long-term subscribers....
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David’s Bridal, Brooks Running, and Does Sustainability Matter?
Welcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week’s episode, Jeremy Goldman sits down with industry experts Charisma Glassman (Genpact), Ricardo Belmar (Retail Razor Podcast Network),...
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Global Lens: What Nike & Under Armour Got Wrong in China
Scaling an international brand isn't about flooding new markets with identical stores. It is about knowing exactly what to protect in your brand's DNA and what to rewrite on the ground. In this week's episode of our Global Lens podcast, Senior Retail Analyst Lavina Suthenthiran sits down with...
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eTail Recap: AI Returns, $95 Loyalty & GLP-1 Trends
In this special mashup episode of the RETHINK Retail Podcast, host Jeremy Goldman sits down with leaders from New York & Company, Elizée, Ross-Simons, and Paradise Naturals USA live from eTail Boston We dig into the exact tactics driving retail performance today: turning product returns into...
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Tariff Gold Rush, Kroger AI & Hot Topic's Buyout
Welcome to another edition of Retail Roundup. This is your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week’s episode, Jeremy Goldman sits down with industry experts Zak Stambor (EMARKETER) and Martin Bailie (MWB Advisory Limited) to examine...
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Vuori’s Blueprint for International Brand Growth
Scaling globally without losing the core identity and product quality that built early brand loyalty remains one of retail's hardest execution challenges. In this episode of the Global Lens podcast series, host Lavina Suthenthiran speaks with Ashley Kechter, Global President of Vuori, about the...
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Scaling Assisted Wellness: Building Member Loyalty
Standing out in the $2.1T wellness market takes more than running social ads. As people seek real solutions for chronic pain and mobility, growing brands have to figure out how to scale nationally without losing the personal, in-person connection that keeps clients coming back. Jeremy Goldman…
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Grocery, Surveillance Pricing & Should Brands Go Public?
Welcome to another edition of Retail Roundup—your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week’s episode, Jeremy Goldman sits down with industry experts David Polinchock (Co-Founder & President at Unified Brand Experience Lab) and Aidan...
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Beyond Translation: Standardize Globally, Adapt Locally
The platforms change, but retail’s core rules stay the same. Whether you're entering new international markets or integrating AI into fulfillment, lasting growth comes down to standardizing global foundations while unlearning local habits. On this episode of Global Lens, Senior Retail Analyst...
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Beyond the Search Bar: AI Agents in Retail
AI is changing what search means in e-commerce. Shoppers are no longer just typing keywords and scanning static results. Conversational agents are shaping discovery, addressing objections, and guiding purchases like digital salespeople. Brands must look beyond traditional SEO and design for both...
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Retail Roundup: Luxury Split, TikTok Shop & Heritage
Welcome to another edition of Retail Roundup—your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week’s episode, Jeremy Goldman sits down with industry experts Charisma Glassman (Genpact) and RETHINK Retail's very own Tanya Thorson to examine…
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Why Global Demand Is Outpacing Operations
“The hard part isn’t going global. It’s staying operational once you’re there.” Senior Retail Analyst Lavina Suthenthiran unpacks the newest Global Lens report in a new podcast series exploring the forces reshaping global retail. Over the coming weeks, she dives deeper into the data, case…
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Retail Roundup: Retail’s End to Safe Plays
Welcome to another edition of Retail Roundup—your weekly brief helping retail leaders decode the biggest shifts in retail, AI, and commerce. In this week’s episode, Jeremy sits down with Martin Bailie (MWB Advisory) and Kimberly Morgan (The Fashion Tech Exec) to break down how three major retail...
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The Omnichannel Execution Gap
Most retailers have the tools, platforms, and channels. The problem? They don’t talk to each other. Simply offering apps, delivery, and pickup options is no longer enough—the real challenge is connecting those systems seamlessly underneath the surface. In an upcoming report, Jeremy Goldman (VP of...
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Retail Roundup: From Reaction to Retail Restructure
Welcome to another addition of Retail Roundup. Your weekly brief to help retail leaders decode the biggest news in retail, AI, and commerce—and understand what those developments mean in practice. In this week's episode, VP of Editorial & Insights Jeremy Goldman joins Zak Stambor (EMARKETER) and...
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Instacart’s Connected Store Strategy
Instacart is shifting from a basic delivery app to a complete digital operating system that runs grocery stores from top to bottom. Ryan Hamburger, Chief Commercial Officer at Instacart sat down with Yael Kochman, Chair of AiR, to break down how the platform is bundling hardware, software, and AI...
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Retail Roundup: AI, Leadership & Retail Media
Welcome to the Retail Roundup. Your weekly brief to help retail leaders decode the biggest news in retail, AI, and commerce—and understand what those developments mean in practice. To kick us off, VP of Editorial & Insights Jeremy Goldman, CEO Marie Chevrier Schwartz, and Senior Retail Analyst...
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Moving Retail Tech Beyond the Pilot Phase
Retailers rarely manage to scale new storefront technology beyond a basic pilot phase. Demo modes simulate perfect conditions, but they completely ignore the chaotic reality of a live store. This operational gap kills widespread rollouts. Mark Propes, Chief Business Development Officer at Vusion,...
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Next Phase of Retail AI: Agents & Infrastructure
AI is becoming embedded in retail operations, shifting the conversation from experimentation to scalable, sustainable execution. At Shoptalk Europe, Azita Martin (VP & GM of Retail, CPG & QSR AI at NVIDIA) joined Yael Kochman, Chair, AiR (AI in Retail) to explore what leadership looks like in…
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Media in Retail: Why Community Matters
Welcome to Media in Retail Today, RETHINK Retail officially launched Media in Retail (MiR), a new community built for the people shaping the future of retail media. To mark the launch, Community Chair Drew Cashmore joins Jeremy Goldman to discuss why the industry needs a dedicated space for...
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Cracking the E-Grocery Code of Same-Day Delivery
Most grocers can launch same-day delivery. The real challenge is building a model that keeps customers happy while still protecting margins at scale. In this RETHINK Retail Podcast episode recorded at Shoptalk Europe, Top Retail Expert Sharon Yourell sat down with Rohlik Group leaders to break…
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How Retail Innovation Is Shaping Grocery Operations in 2026
On this special crossover episode between RETHINK Retail and Retail Razor, guest host Ricardo Belmar — founder of the Retail Razor podcast network — sits down with Aidan Mittra, Co-founder of OrderGrid, to explore how retail innovation is reshaping grocery operations, tackling margin constraints,...
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ABOUT THIS SHOW
Rethink Retail - the evolution of retail in today’s connected world.Join us as we explore the most recent trends and innovations in commerce.
HOSTED BY
Rethink Retail
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How many episodes does Rethink Retail have?
Rethink Retail currently has 500 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Rethink Retail about?
Rethink Retail - the evolution of retail in today’s connected world.Join us as we explore the most recent trends and innovations in commerce.
How often does Rethink Retail release new episodes?
Rethink Retail publishes regularly with 500 episodes available. Check the episode list for the typical release schedule.
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Who hosts Rethink Retail?
Rethink Retail is created and hosted by Rethink Retail.
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