564 MSP Marketing After a $1.2 Million Phishing Attack

Andre started his IT journey at CompUSA, working his way up to become the CEO of a multi-million dollar business. We discuss how he got his start, and his journey from growing up in Miami Gardens to taking jobs setting up computers for high-end clients. He shares how he was able to navigate his way through a non-compete agreement and find success in the managed services and cybersecurity space.He also explains how he applied the 80/20 rule to his business by firing 80% of his clients and shifting his focus to the top 20%. That leads to a quick mention of The Pumpkin Plan and Built to Sell, two books that have helped him with restructuring his business.We also talk about his passion for giving back to the community. === Links from the showReginald Andre | Guest: IT Business PodcastWebsite: https://www.arksolvers.comThe Pumpkin Plan by Mike Michalowicz: https://amzn.to/3rpayjaBuilt to Sell by John Warrillow: https://amzn.to/46yW2UCJab, Jab, Jab, Right Hook by Gary Vaynerchuck: https://amzn.to/48zelek=== Upcoming Eventshttps://www.dattocon.com/: October 2-4, 2023, at the Intercontinental in Miami Florida. DattoCon is an annual educational and networking event for Managed Service Providers (MSPs) in North America. The conference provides valuable insights into the latest trends and technologies in the MSP industry, with breakout sessions covering topics ranging from cybersecurity to personnel management. https://events.ascii.com/: October 18-19, 2023, at the Hyatt Regency in Reston Virginia. ASCII Edge is an MSP conference that offers business strategy sessions and fresh content for growing Managed Service Providers (MSPs). https://www.mspexpo.com/east/: February 13-15, 2024, at the Broward County Convention Center in Fort Lauderdale, Florida. MSP Expo 2024 is a trade show for companies in the communications and technology industries, including enterprises and SMBs. === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin Bee=== Show SponsorsPresenting Sponsor: NetAlly: https://www.netally.com/=== Support the ShowUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.