636 Florida Man Tech Stories

N-able RMM RantFor two straight days, my RMM provider N-Able has been experiencing an SSO issue, preventing me from logging in or properly accessing client devices and endpoints. While I had alternate methods to connect with clients, it was still incredibly frustrating, especially for those who solely rely on the RMM for remote support. I empathize with those who were unable to work due to this issue. Every vendor experiences problems, but it's crucial how they respond and resolve it. I'm not happy it's gone unresolved for two days, but we'll see what happens tomorrow.Health and Wellness in the Tech Industry Ron attended the MSP Geek conference, which had a refreshing focus on health and wellness for those in the tech industry. Sessions covered topics like meditation, mindfulness, and avoiding burnout – aspects often overlooked in our field. It's an important discussion as we tend to neglect our well-being.  Upcoming Hire and Cybersecurity FocusRon is excited to welcome a new team member starting on June 3rd after her month-long break. She'll be focusing on cybersecurity, having studied business with a cybersecurity concentration. It'll be great to have that expertise on board, especially as clients increasingly prioritize cybersecurity.Key TakeawaysHave backup remote access methods for clients beyond your primary RMMThe tech industry needs to prioritize mental and physical health Cybersecurity is becoming a crucial focus for MSPsLinks from the showFlorida Man Documents History of Landmark Computers: https://tinyurl.com/3rzdj4zyFlorida Man Sues Apple for Culture of Dumpster Diving: https://tinyurl.com/5ecyevf7Florida Kid Called 911 over PlayStation Outage: https://tinyurl.com/37ubvs8uFlorida Man buys $140,000 Porsche with Check Printed at Home: https://tinyurl.com/5x9pdpydFlorida Man Arrested in $800,000 Cryptocurrency Theft Scheme: https://tinyurl.com/4hab9my2  === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.