Agentic AI: The Realization Phase of Retail Commerce

What this episode covers

Beyond Vanilla AI: The Era of Agentic Commerce The retail industry has moved past experimentation. We are now in the realization phase where AI agents deliver frictionless, store-like expertise to digital channels. Vic Miles from Microsoft and Crispin Lowery of Rezolve AI join Jeremy Goldman to discuss why the early adopter advantage is now a requirement for brand survival. Key Discussion Points: - The Expertise Bridge: How agents bring the nuance of an in-store associate to the digital checkout. - The Tesla Analogy: Why retail tech is shifting from rigid engineering to fluid, software-first experiences. - Personalization as a Killer App: Using AI to move from broad demographics to solving singular problems for individual shoppers. - Choosing the Right Foundation: Why no-hallucination platforms and transparent brand voice control are the new vendor table stakes. Stop managing metrics. Start mastering the human experience.

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Frequently Asked Questions

How long is this episode of RETHINK RETAIL?

This episode is 20 minutes long.

When was this RETHINK RETAIL episode published?

This episode was published on May 4, 2026.

What is this episode about?

Beyond Vanilla AI: The Era of Agentic Commerce The retail industry has moved past experimentation. We are now in the realization phase where AI agents deliver frictionless, store-like expertise to digital channels. Vic Miles from Microsoft and...

Can I download this RETHINK RETAIL episode?

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