AI-First Retail: The Strategy for Long-Term Success

AI is no longer a “nice to have” — it’s a business imperative. In this episode of the RETHINK Retail Podcast, we’re joined by PwC’s Alison Furman and Remzi Ural to explore how AI is transforming customer experience, operations, and revenue growth in retail. From strategy shifts to scaling adoption, learn what retailers need to succeed in 2025 and beyond. 🎙️ Hosted by Carol Spieckerman, President, Spieckerman Retail 👥 Guests: Alison Furman, US Consumer Markets Industry Leader, PwC + Remzi Ural, Principal, PwC 🔍 Key Topics: - AI as a core business strategy - Scaling through structure: stand-up, expand, integrate - Moving from imitation to augmentation - AI-driven personalization and supply chain intelligence 🧠 “Make AI a core business strategy. This goes beyond experimentation—it takes courage, and a willingness to disrupt yourself.” – Alison Furman 🎧 Listen now and future-proof your strategy.