Baptiste Jamin @Crisp IM. Seamless user experience and customer communication episode artwork

EPISODE · Apr 10, 2023 · 43 MIN

Baptiste Jamin @Crisp IM. Seamless user experience and customer communication

from saas.unbound

In this episode #19, we are talking with Baptiste Jamin, the co-founder of Crisp IM (https://crisp.chat/en/), an all-in-one business messaging platform that gathers teams, conversations, data, and knowledge in one place. Baptiste shares the story of building and scaling Crisp, why asynchronous work is best for the team, how to hire the best talent for the business and enable creativity and freedom, and why AI is nowhere near substituting real people in customer communication, Subscribe to our channel to be the first to see the interviews that we publish twice a week - https://www.youtube.com/@saas-group/ Stay up-to-date: LinkedIn - https://www.linkedin.com/company/14790796 Twitter - https://twitter.com/SaaS_group Website - https://saas.group/

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Baptiste Jamin @Crisp IM. Seamless user experience and customer communication

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SaaS-O-Pedia Daniel Brooks and Laura Jensen SaaS-O-Pedia is your comprehensive guide to the world of SaaS. Each episode deep dives into reviews of the latest SaaS products, with a special emphasis on lifetime deals that offer lasting value. Whether you're an entrepreneur, freelancer, or tech enthusiast, we break down the features, benefits, and drawbacks to help you make informed decisions. Join us as we explore tools that can streamline your workflow, boost productivity, and keep you ahead in the ever-evolving tech landscape. Software Social Michele Hansen & Colleen Schnettler Two indie SaaS founders—one just getting off the ground, and one with an established profitable business—invite you to join their weekly chats. Food Tech Talk: Supply Chain Insights From Farm to Fork Trustwell Welcome to Food Tech Talk: Supply Chain Insights From Farm to Fork, a bite-sized podcast discussing the latest trends and technology in the food and supplements industries, featuring conversations with regulatory experts, quality and safety champions, and thought leaders across the industry. Together, we are on a mission to change the food and dietary supplement industry for the better.  In short snippets, guests will discuss a range of topics, from regulatory compliance to sustainable operations to food traceability and transparency along the global supply chain. To learn more about Trustwell and its SaaS technology platform that connects product formulation, nutrition analysis, and compliant labeling, with traceability, recall readiness, and supply chain transparency, please visit www.trustwell.com.   Books Unbound Ariel Bissett and Raeleen Lemay Unbinding books to get to their hearts! Ariel Bissett and Raeleen Lemay discuss the books they've read, the books they've bought, and recommend books to listeners every week!

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This episode is 43 minutes long.

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This episode was published on April 10, 2023.

What is this episode about?

In this episode #19, we are talking with Baptiste Jamin, the co-founder of Crisp IM (https://crisp.chat/en/), an all-in-one business messaging platform that gathers teams, conversations, data, and knowledge in one place. Baptiste shares the story of...

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