Beauty, Innovation & People-First Retail with Estée Lauder’s Victoria Katsarou

from RETHINK RETAIL · host RETHINK Retail

In this episode of Rethink Retail, host Rebekah Kondrat speaks with Victoria Katsarou, VP of Global Retail at Estée Lauder Companies, live from The Lead. Victoria unpacks how Estée Lauder blends luxury, innovation, and humanity to shape the future of beauty retail. From building agile teams to staying laser-focused on the consumer experience, her people-first philosophy drives transformation at scale. We cover: ✔️ Leading with empathy in a global retail org ✔️ How tech enhances, not replaces, the human connection ✔️ Scaling agility across 150+ markets ✔️ What the future of beauty retail looks like 💬 A must-listen for leaders in luxury and innovation. 🌍 Join our global community: www.globalretailleaders.com

Episode metadata supplied by the publisher feed · Published Jun 30, 2025

Embed this episode

Attribution link and audio player

NOW PLAYING

Beauty, Innovation & People-First Retail with Estée Lauder’s Victoria Katsarou

0:00 20:22

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

Retail Remix Retail TouchPoints The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await. Circana Unpacked Circana Circana Unpacked delves into the data to reveal consumer, shopper, and other insights that fuel market changes and growth for those in the CPG, retail, health care and media industries. Join Circana thought leaders, industry partners and guests to learn how opportunities, trends and market disruptions will impact your business.

Frequently Asked Questions

How long is this episode of RETHINK RETAIL?

This episode is 20 minutes long.

When was this RETHINK RETAIL episode published?

This episode was published on June 30, 2025.

Can I download this RETHINK RETAIL episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!