Build a CS Team That Drives More Revenue Than Sales

from Customer-Led · host Catayst Software

The competitive landscape is overwhelming, sales teams are missing quota, and retention rates are at an all-time low. The movement to build revenue-oriented CS teams is now. Leaders discuss the disciplines needed to enable CS to deliver recurring value to customers and drive revenue growth. Guests: Conor Nolen (CCO, Drata), Ella Dillon (CCO, Conversica), Rosie Roca (Former CRO, Hopin). Watch this episode for free at catalyst.io/podcast.

What this episode covers

The competitive landscape is overwhelming, sales teams are missing quota, and retention rates are at an all-time low. The movement to build revenue-oriented CS teams is now. Leaders discuss the disciplines needed to enable CS to deliver recurring value to customers and drive revenue growth. Guests: Conor Nolen (CCO, Drata), Ella Dillon (CCO, Conversica), Rosie Roca (Former CRO, Hopin). Watch this episode for free at catalyst.io/podcast.

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Build a CS Team That Drives More Revenue Than Sales

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This episode is 14 minutes long.

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This episode was published on September 26, 2023.

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