Building Adoption into Your Services Procurement Strategy...

What this episode covers

Disconnected systems create friction that kills adoption. Without integration and clarity between tools, workflows break, duplication creeps in, adoption becomes stalled, and value gets lost.With Mickey Pelletier, Co Founder of Emberpath and Founder of CWM Strategies.00:07:14 - Curiosity keeps companies competitive00:26:24 - Even the best-designed programs fail when your tools don’t work together00:35:59 - Process friction is killing adoption00:39:08 - Successful implementation starts with change management, not after it01:05:36 - Services problems are only as powerful as your commitment to change them

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Frequently Asked Questions

How long is this episode of Conversations.?

This episode is 1 hour and 23 minutes long.

When was this Conversations. episode published?

This episode was published on August 14, 2025.

What is this episode about?

Disconnected systems create friction that kills adoption. Without integration and clarity between tools, workflows break, duplication creeps in, adoption becomes stalled, and value gets lost.With Mickey Pelletier, Co Founder of Emberpath and Founder...

Can I download this Conversations. episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.