CAHPS Cast 9: The Wrap Up
from CAHPS Cast
As the Hospital CAHPS discussion is wrapped up, listen in to hear the “overall rating” score explained. How it’s measured, how it’s determined, and how to read it. Alan, Janette and Valerie also discuss ways to help improve your overall rating if your organization needs that extra push for better scores. From the importance of rounding and teamwork to how you share your score with the organization, this episode covers the basics you need to know.
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Frequently asked questions
How long is this episode of CAHPS Cast?
This episode is 34 minutes long.
When was this CAHPS Cast episode published?
This episode was published on May 11, 2012.
Can I download this CAHPS Cast episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.