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Communication Clinic #1 – How To Avoid Over-Explaining & Info Dumping episode artwork

Aug 16, 2026 51 min

Communication Clinic #1 – How To Avoid Over-Explaining & Info Dumping

from Clinical Communication Hosted by Ben Whybrow

Welcome to this new type of episode where I take other clinicians communication queries and discus them to help fellow clinicians with similar dilemmas. If you’ve got a query that you’d like help with (and are happy to be recorded) then do let me know! On this episode I am joined by Carol who is a soft tissuetherapist and personal trainer to discuss the following queries: (00:00) – Introduction (03:40) – What Is Info Dumping? (06:35) – Controlling The Need To Correct Every Belief (14:35) – Managing Catastrophising Beliefs (20:10) – Knowing When To Discuss Beliefs (41:22) – Carol’s Hardest Conversations You can see Ben at the North East Musculoskeletal Society(NEMS) Conference on Saturday 19th of September in Durham. https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 If you’d like to take part in an episode or know more youcan find Ben on LinkedIn and Instagram @bwhybrowphysio or email [email protected]

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