Crafting Luxury, Connection, and Intelligent Growth

from RETHINK RETAIL · host RETHINK Retail

How does a century-old luxury lingerie brand balance craftsmanship, connection, and cutting-edge technology? In this Rethink Retail episode, Cathy McCabe, CEO of Proximity, sits down with Marianna Satanas, President of Hanro USA, to explore how timeless values can drive modern transformation. They discuss: - Turning heritage and craftsmanship into a modern customer experience - How human connection still defines true clienteling in luxury - Why authenticity and personalization matter more than ever - Using AI to empower teams and give customers real choice - How sustainability, quality, and emotional value shape buying behavior today

Episode metadata supplied by the publisher feed · Published Nov 7, 2025

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Crafting Luxury, Connection, and Intelligent Growth

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This episode was published on November 7, 2025.

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