Customer Experience in Grocery with ICA Gruppen and Diebo...

What this episode covers

Join Jack Stratten, RETHINK Retail Top Retail Expert and Director at Insider Trends, for an engaging discussion on the future of grocery retail. Featuring Oskar Jakobsson (ICA Gruppen) and Carsten Brase (Diebold Nixdorf), this episode dives into how retailers are embracing technology and choice to meet customer demands. 💡 Key Topics Covered: AI's growing role in grocery: reducing waste, automating tasks, and enabling personalization. How self-service solutions are transforming customer and associate experiences. Predictions for the grocery store of the future and why choice remains the ultimate differentiator. 🎧 Listen now and discover what’s next for grocery retail innovation.

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Frequently Asked Questions

How long is this episode of RETHINK RETAIL?

This episode is 28 minutes long.

When was this RETHINK RETAIL episode published?

This episode was published on January 27, 2025.

What is this episode about?

Join Jack Stratten, RETHINK Retail Top Retail Expert and Director at Insider Trends, for an engaging discussion on the future of grocery retail. Featuring Oskar Jakobsson (ICA Gruppen) and Carsten Brase (Diebold Nixdorf), this episode dives into how...

Can I download this RETHINK RETAIL episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.