Daniel Burrus and IBM's Richard Berkman on Tech Trends and the Road Ahead

The last two years have forced a fundamental change from the tactical implementation of commerce technology to become commercialized as a strategic growth driver. In this episode of the RETHINK Retail Podcast, author and technology futurist Daniel Burris sits down with Richard Berkman, global leader for IBM Consulting's Digital Commerce & Enterprise Design Thinking practices, to discuss the future of retail technology and the three key growth levers retailers must focus on as they adapt their commerce efforts for the road ahead. IBM iX works at the intersection of strategy, design and technology to digitally reinvent your business. By putting customer experience at the center of your business, IBM iX takes a human-centered, outcomes-led approach to defining your digital strategy and delivering exceptional customer experiences to build your business, by design. Learn more about how IBM iX can help your businesses at: https://ibm.biz/BdPBHM If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by Daniel Burrus Produced by Gabriella Bock Edited by Chase Atherton