EPISODE · Sep 22, 2023 · 25 MIN
Do like Klarna & Worldfavor implement OPEX, Sofia Busck CRO Worldfavor
from Fail n' Grow · host Sofia Busck, Worldfavor
"OPEX, which stands for Operational Excellence, may sound like a big, fancy term, but if you break it down, it essentially means aligning your strategies and processes with your overall goals and becoming highly efficient while maintaining quality." In this episode, Sofia, CRO at Worldfavor (ex Klarna, ex EY), shares a few success factors:Principles based on company valuesEnabling quick decision-makingData analysis and KPIsIf you're looking for ways to increase your profitability, this is the episode for you! SPONSORSPowered by vloxq CPQ (Configure Price Quote), rated as the most user friendly CPQ and a perfect fit when your CRM standardized quote module falls short. EPISODE CREDITS: Produced, edited and mixed by Zveki Segment jingles composed and produced by Niclas Gozzi and Story of YouAdditional music licensed through Stim
What this episode covers
00:00-03:56 Intro 03:59-19:15 Today's topic: How to implement OPEX 19:16 Who do you get most inspired by? 20:30 Question from a previous guest 22:01 Sofias main business challenges right now? 23:45 - Outro
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Do like Klarna & Worldfavor implement OPEX, Sofia Busck CRO Worldfavor
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