Elevating Frontline Retail Strategy for 2026

What this episode covers

People have been declaring “the store is dead” for years. They were wrong. What’s actually dying is lazy retail. Stop leading from the top down. In this episode of Rethink Retail, experts Linda Johansen, David Polinchock, and Paula Angelucci reveal why a successful frontline retail strategy starts on the shop floor. Key Takeaways: - Respect the Peak: Move corporate planning to Mondays to protect high traffic weekends for the customer. - Authentic Connections: Why "Welcome in" fails and how to build genuine trust with savvy shoppers. - The AI Unlock: Using generative tools to provide real time expertise to store associates. Incentivized Loyalty: Closing the gap between in store service and online conversions.

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Frequently Asked Questions

How long is this episode of RETHINK RETAIL?

This episode is 23 minutes long.

When was this RETHINK RETAIL episode published?

This episode was published on March 3, 2026.

What is this episode about?

People have been declaring “the store is dead” for years. They were wrong. What’s actually dying is lazy retail. Stop leading from the top down. In this episode of Rethink Retail, experts Linda Johansen, David Polinchock, and Paula Angelucci reveal...

Can I download this RETHINK RETAIL episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.