Episode 15: Operational Intelligence Before Artificial Intelligence

from HIT-MAN Podcast with Don Ward · host Don Ward

Artificial intelligence has become one of the biggest topics in business, but many organizations are trying to deploy AI before they truly understand their own operations. In this episode, Don Ward explains why operational intelligence must come first. Once you understand how work actually happens, AI can amplify that knowledge and accelerate better decisions.Key Takeaway: AI doesn’t replace operational intelligence—it amplifies it.Chapter 3: Operational Intelligence

Episode metadata supplied by the publisher feed · Published Jun 27, 2026

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This episode was published on June 27, 2026.

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