EPISODE · Apr 29, 2025 · 18 MIN
From Frontline to Fixers – The Role of Staff Empowerment in Retail Success 🎙️
from RETHINK RETAIL · host RETHINK Retail
Host: Natalie Berg, Retail Analyst & Founder, NBK Retail (Top Retail Expert) Guests: Darrell Maton, Senior Director of Retail Services Solutions at Diebold Nixdorf Alan Burt, Senior Manager | Retail Technology Lead at RBR Data Services Join Darrell and Alan as they discuss the impact of staff empowerment on retail success. From IT self-service to improving store efficiency, this episode uncovers how the Shift Left approach is reshaping the retail landscape. Tune in now to hear insights from the experts!
What this episode covers
Host: Natalie Berg, Retail Analyst & Founder, NBK Retail (Top Retail Expert) Guests: Darrell Maton, Senior Director of Retail Services Solutions at Diebold Nixdorf Alan Burt, Senior Manager | Retail Technology Lead at RBR Data Services Join Darrell and Alan as they discuss the impact of staff empowerment on retail success. From IT self-service to improving store efficiency, this episode uncovers how the Shift Left approach is reshaping the retail landscape. Tune in now to hear insights from the experts!
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From Frontline to Fixers – The Role of Staff Empowerment in Retail Success 🎙️
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