Growing ARR 21 quarters in a row with OPEX as framework (🇬🇧), Niilo Fredrikson CEO Efecte

Niilo Fredrikson has an impressive career and is the CEO of the public company Efecte. Efecte is the perfect choice for companies between 500-10 000 employees in the need for a ITSM system and prefer a European supplier. Together with his team Niilo has managed to grow the ARR in 21 quarters in a row. One part of their success is their OPEX framework with 4 important cornerstones:1. Build a team2. Clarity3. Energy4. Make it happenWorking as a leader and looking for ways to increase employe engagement and efficiency, this is the episode for you!  00:00-08:08 Intro08:12-30:40 Today's topic: Framework for successfully implementing OPEX 30:43-31:11 Who do you get most inspired by regarding OPEX?31:14-33-30 Winging an answer to a random business related question from SaaS investor Hannah Meiton 33:31 What are your main challenges in business?35:01 Outro  SPONSORSPowered by vloxq CPQ (Configure Price Quote), rated as the most user friendly CPQ and a perfect fit when your CRM standardized quote module falls short.  EPISODE CREDITS: Produced, edited and mixed by Zveki Segment jingles composed and produced by Niclas Gozzi and Story of YouAdditional music licensed through Stim