Heroes and Storytelling - changing the game in Services Procurement

The role of heroes, villains and storytelling in managing spend on services in large organisations. With Nick Williams, Chief Services Procurement Officer, Hays 00;05;13;00 - The core simplicity of services procurement 00;18;01;24 - Who should be worrying bout services procurement? 00;23;41;00 - How are organisations managing services spend? 00;30;36;17 - What sets apart organisations that have a handle on their spend on services 00;37;49;29 - Where does executive support come from? 00;41;39;06 - The benefits for effectively managing spend on services 00;46;24;07 - When there are heroes, there are also villains 00;56;38;03 - Storytelling 01;08;22;13 - The living statement of work document and supplier adoption 01;19;26;09 - Summarising the opportunity for procurement