How AI Is Reshaping Retail Payments and the Checkout Expe...

What this episode covers

AI is transforming how retailers manage payments, prevent fraud, and deliver seamless checkout experiences. In this episode of the Rethink Retail podcast, host Matthew Adam Smith speaks with Kai Lindstrom, VP of Retail Payment Services at SOK, and Jagrati Singh, Regional Sales Director at HCLTech. Key Takeaways: - AI-powered checkout: faster, seamless, and secure transactions - Fraud prevention: smarter detection and reduced operational risk - Modern POS systems: upgrading legacy infrastructure for agility - Hyper-personalization: tailored offers and experiences at scale - Systems integration: aligning platforms, partners, and data for frictionless payments 🎧 A must-listen for retail, payments, and technology leaders navigating AI-driven commerce.

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Frequently Asked Questions

How long is this episode of RETHINK RETAIL?

This episode is 27 minutes long.

When was this RETHINK RETAIL episode published?

This episode was published on January 15, 2026.

What is this episode about?

AI is transforming how retailers manage payments, prevent fraud, and deliver seamless checkout experiences. In this episode of the Rethink Retail podcast, host Matthew Adam Smith speaks with Kai Lindstrom, VP of Retail Payment Services at SOK, and...

Can I download this RETHINK RETAIL episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.