How Gerber Children’s Wear is Future-Proofing Retail with AI & Authenticity

In this episode of the RETHINK Retail podcast, host Richard Kestenbaum, Partner at Triangle Capital and Forbes contributor, sits down with Alicia Littleton, Director of E-commerce at Gerber Children’s Wear, to explore how technology, AI, and personalization are transforming the retail experience—especially for today’s digital-native parents. ⏱ Timestamps: [00:00] Introduction: Meet Richard and Alicia [03:30] Social algorithms, data, and understanding today’s parent [08:45] Retail channel strategy: Target, Walmart, Amazon & DTC [14:10] Resale, sustainability & loyalty in babywear [19:20] The future of retail tech: AI & conversational commerce [21:05] AI’s role in personalization and consumer expectations [24:00] What is conversational commerce and why it matters 🔗 Join the community or apply to be a guest: www.globalretailleaders.com