EPISODE · Jan 7, 2026 · 24 MIN
How IBM Healthcare Embraces AI | With Cheong Ang
from Mala's Podcast · host Mala Ramakrishnan
Cheong Ang, Field CTO at IBM, joins Mala Ramakrishnan to break down what it really takes to innovate in healthcare. From saving healthcare systems $90M annually, Cheong explains why healthcare is a people-and-process business, where AI helps, where it fails, and how founders can survive regulation, monetization, and scale. A clear look at startups vs incumbents, and what actually moves patient outcomes.-----------------------------------------------Timestamps:00:00 Intro and guest background01:10 Early career and entry into healthcare02:40 From pre-med to bioengineering04:20 First healthcare roles and IBM roots06:10 Healthcare digitization over the years08:10 What hasn’t changed in healthcare10:00 Innovating in a regulated industry12:10 Founding LucidAct and the problem14:10 Care pathways and workflow gaps16:10 Competing with incumbents as a startup18:00 Monetization and Medicare CCM19:50 Lessons for healthcare founders21:10 Transition from startup to IBM22:20 Where AI helps and where it doesn’t23:30 Personal habits and final advice----------------------------------------------- 🔗 Connect with Cheong Ang → https://www.linkedin.com/in/cheongang🔗 Connect with Mala Ramakrishnan → https://www.linkedin.com/in/malaramakrishnan🎧 Subscribe to the podcastYoutube: https://www.youtube.com/channel/UCnL3D6aI60R-cCvypFIkh4AApple Podcast: https://podcastsconnect.apple.com/my-podcasts/show/talking-to-the-leaders-of-ai-the-ceo-series-with-mala/22ad2bae-502b-4eb1-aa74-53bc79754db7Visit our Website: www.malaramakrishnan.com | www.founderscreative.ai
What this episode covers
Cheong Ang, Field CTO at IBM, joins Mala Ramakrishnan to break down what it really takes to innovate in healthcare. From saving healthcare systems $90M annually, Cheong explains why healthcare is a people-and-process business, where AI helps, where it fails, and how founders can survive regulation, monetization, and scale. A clear look at startups vs incumbents, and what actually moves patient outcomes.-----------------------------------------------Timestamps:00:00 Intro and guest background01:10 Early career and entry into healthcare02:40 From pre-med to bioengineering04:20 First healthcare roles and IBM roots06:10 Healthcare digitization over the years08:10 What hasn’t changed in healthcare10:00 Innovating in a regulated industry12:10 Founding LucidAct and the problem14:10 Care pathways and workflow gaps16:10 Competing with incumbents as a startup18:00 Monetization and Medicare CCM19:50 Lessons for healthcare founders21:10 Transition from startup to IBM22:20 Where AI helps and where it doesn’t23:30 Personal habits and final advice----------------------------------------------- 🔗 Connect with Cheong Ang → https://www.linkedin.com/in/cheongang🔗 Connect with Mala Ramakrishnan → https://www.linkedin.com/in/malaramakrishnan🎧 Subscribe to the podcastYoutube: https://www.youtube.com/channel/UCnL3D6aI60R-cCvypFIkh4AApple Podcast: https://podcastsconnect.apple.com/my-podcasts/show/talking-to-the-leaders-of-ai-the-ceo-series-with-mala/22ad2bae-502b-4eb1-aa74-53bc79754db7Visit our Website: www.malaramakrishnan.com | www.founderscreative.ai
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How IBM Healthcare Embraces AI | With Cheong Ang
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