How Manor AG Is Redefining Retail with AI

from RETHINK RETAIL · host RETHINK Retail

On the floor at Shoptalk Europe, RETHINK Retail’s Marie Driscoll sits down with Nicolas Kroeger, Chief Digital Transformation Officer at Manor AG, Switzerland’s largest department store chain. In a dynamic conversation, Nicolas shares how his expanded role is driving process efficiency and innovation through AI across departments. 🧠 Topics covered: - Automating product data enrichment using AI - The yin & yang approach to digital transformation - Training internal teams on AI adoption - The future of customer experience & personalization - How to start your AI journey as a retailer Join the conversation with our global retail community at www.globalretailleaders.com

Episode metadata supplied by the publisher feed · Published Jul 24, 2025

Embed this episode

Attribution link and audio player

NOW PLAYING

How Manor AG Is Redefining Retail with AI

0:00 15:19

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

Retail Remix Retail TouchPoints The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await. Circana Unpacked Circana Circana Unpacked delves into the data to reveal consumer, shopper, and other insights that fuel market changes and growth for those in the CPG, retail, health care and media industries. Join Circana thought leaders, industry partners and guests to learn how opportunities, trends and market disruptions will impact your business.

Frequently Asked Questions

How long is this episode of RETHINK RETAIL?

This episode is 15 minutes long.

When was this RETHINK RETAIL episode published?

This episode was published on July 24, 2025.

Can I download this RETHINK RETAIL episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!