How Manor AG Is Redefining Retail with AI

What this episode covers

On the floor at Shoptalk Europe, RETHINK Retail’s Marie Driscoll sits down with Nicolas Kroeger, Chief Digital Transformation Officer at Manor AG, Switzerland’s largest department store chain. In a dynamic conversation, Nicolas shares how his expanded role is driving process efficiency and innovation through AI across departments. 🧠 Topics covered: - Automating product data enrichment using AI - The yin & yang approach to digital transformation - Training internal teams on AI adoption - The future of customer experience & personalization - How to start your AI journey as a retailer Join the conversation with our global retail community at www.globalretailleaders.com

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Frequently Asked Questions

How long is this episode of RETHINK RETAIL?

This episode is 15 minutes long.

When was this RETHINK RETAIL episode published?

This episode was published on July 24, 2025.

What is this episode about?

On the floor at Shoptalk Europe, RETHINK Retail’s Marie Driscoll sits down with Nicolas Kroeger, Chief Digital Transformation Officer at Manor AG, Switzerland’s largest department store chain. In a dynamic conversation, Nicolas shares how his...

Can I download this RETHINK RETAIL episode?

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