How MSP-as-a-Service Changes Your Game (979) episode artwork

EPISODE · Mar 19, 2026 · 51 MIN

How MSP-as-a-Service Changes Your Game (979)

from Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) · host Juan Fernandez

If you’ve ever stared at your PSA at 10 p.m. wondering how you’re supposed to grow your MSP and still handle every ticket, this episode is for you. Juan Fernandez breaks down his new MSP as a Service model and shows how boutique and growing MSPs can instantly bolt on a white-labeled, US-based service delivery engine without giving up control of their clients.​ Why listen Learn what “elastic service provider” really means and how Juan’s team plugs into your existing stack, contracts, and service offerings.​ Hear real numbers around MSP labor, cost per seat, and how reclaiming up to 1,500 hours per tech per year can transform your profitability.​ Get clarity on using co-selling, white-label support, and shared operations to protect relationships while still scaling managed services and cybersecurity delivery.​ Understand how this model fits into the MSP 5.0 era, AI disruption, and the push toward more automated, ITIL-aligned operations.​ Discover how Summit Holdings and MSP as a Service position themselves alongside vendors like ThreatLocker (threatlocker.com), NetAlly (netally.com), OneStream (onestream.com), and TruGrid (trugrid.com) to support MSPs end to end.​ Guests Juan Fernandez, Summit Holdings: summitmsp.com MSP-as-a-Service: https://msp-aas.com/ LinkedIn: https://www.linkedin.com/in/1jf Shout-outs Johnny Georges, Tree T-Pee: treetpee.com Johnny Georges, Shark Tank Appearance: https://youtu.be/LZEY15Fsjgk?si=u2YrYjdqOJ6V5Zfs Michael Slater, Sherweb: https://www.linkedin.com/in/slatermichael/ CyberQP: cyberqp.com Thread: getthread.com  MSP Process: mspprocess.com Companies / Vendors / Products Mentioned NOCDOC (operations backbone within MSP-as-a-Service): summitmsp.com, LinkedIn: MSP Owners Group: , LinkedIn: https://www.linkedin.com/company/msp-owners-group === SPONSORS:  Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: 1Stream by Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC:  Item Title: Upbeat & Fun Sports Rock Logo  Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire  Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Juan Fernandez joins me to explain how Summit Holdings’ MSP as a Service framework helps MSPs reclaim capacity, protect margins, and modernize service delivery in the era of AI and MSP 5.0. We dig into common fears about losing control, how white-labeled operations can stay aligned with your tools and processes, and why community-focused, US-based, IT compliance‑minded support can be a game-changer for MSP growth. If you’re wrestling with labor, cybersecurity delivery, and vendor overload, this conversation lays out a practical path forward.

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How MSP-as-a-Service Changes Your Game (979)

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How long is this episode of Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)?

This episode is 51 minutes long.

When was this Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) episode published?

This episode was published on March 19, 2026.

What is this episode about?

If you’ve ever stared at your PSA at 10 p.m. wondering how you’re supposed to grow your MSP and still handle every ticket, this episode is for you. Juan Fernandez breaks down his new MSP as a Service model and shows how boutique and growing MSPs can...

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