How we doubled prices twice without losing customers | J.Y. Delmotte @BuddiesHR episode artwork

EPISODE · May 11, 2026 · 1H

How we doubled prices twice without losing customers | J.Y. Delmotte @BuddiesHR

from saas.unbound

J.Y. Delmotte co-founded six startups, went through YC, and is now running BuddiesHR — a suite of Slack apps doing $56K MRR. In this one he gets unusually specific about what's working, what flopped, and what could kill the business.We get into the Slack Marketplace SEO play that captured 90%+ of inbound (and why it's nearly impossible to replicate now), what happened when he doubled the price twice, the existential risk of building on Slack, and the co-founder split that got lawyers involved.For SaaS founders thinking about growth channels, pricing leverage, and building a business that can actually be sold.In this episode: → The Slack Marketplace SEO play that captured 90%+ of inbound → Why doubling the price twice barely lost any customers → The platform risk of building on Slack — and the escape plan → Why 40 founder interviews shaped the roadmap before any code → The co-founder split that got lawyers involved → Selling KarmaLinks and TalkFluence: two acquisitions, smooth handoffs----------- Episode's Chapters -----------0:05 — Introduction & Guest Background1:18 — Why J.Y Built Buddies HR2:00 — What Is Buddies HR?4:14 — Platform Risk & Slack Dependency14:18 — Growth Channels & Acquisition Strategy22:32 — Building in Public — Does It Backfire?27:42 — Revenue, Pricing & Predictability34:06 — Selling Car Links & Acquisition Lessons43:57 — Biggest Win, Biggest Failure & Lessons Learned54:31 — Founder Hack: Monthly Self-Reflection🎙️ J.Y. Delmotte - https://www.linkedin.com/in/jydelmotte 🌐 BuddiesHR - buddieshr.com Subscribe to our channel to be the first to see the interviews that we publish - https://www.youtube.com/@saas-groupStay up to date:Twitter: https://twitter.com/SaaS_groupLinkedIn: https://www.linkedin.com/company/14790796

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How we doubled prices twice without losing customers | J.Y. Delmotte @BuddiesHR

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SaaS-O-Pedia Daniel Brooks and Laura Jensen SaaS-O-Pedia is your comprehensive guide to the world of SaaS. Each episode deep dives into reviews of the latest SaaS products, with a special emphasis on lifetime deals that offer lasting value. Whether you're an entrepreneur, freelancer, or tech enthusiast, we break down the features, benefits, and drawbacks to help you make informed decisions. Join us as we explore tools that can streamline your workflow, boost productivity, and keep you ahead in the ever-evolving tech landscape. Software Social Michele Hansen & Colleen Schnettler Two indie SaaS founders—one just getting off the ground, and one with an established profitable business—invite you to join their weekly chats. Food Tech Talk: Supply Chain Insights From Farm to Fork Trustwell Welcome to Food Tech Talk: Supply Chain Insights From Farm to Fork, a bite-sized podcast discussing the latest trends and technology in the food and supplements industries, featuring conversations with regulatory experts, quality and safety champions, and thought leaders across the industry. Together, we are on a mission to change the food and dietary supplement industry for the better.  In short snippets, guests will discuss a range of topics, from regulatory compliance to sustainable operations to food traceability and transparency along the global supply chain. To learn more about Trustwell and its SaaS technology platform that connects product formulation, nutrition analysis, and compliant labeling, with traceability, recall readiness, and supply chain transparency, please visit www.trustwell.com.   Books Unbound Ariel Bissett and Raeleen Lemay Unbinding books to get to their hearts! Ariel Bissett and Raeleen Lemay discuss the books they've read, the books they've bought, and recommend books to listeners every week!

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This episode was published on May 11, 2026.

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J.Y. Delmotte co-founded six startups, went through YC, and is now running BuddiesHR — a suite of Slack apps doing $56K MRR. In this one he gets unusually specific about what's working, what flopped, and what could kill the business.We get into the...

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