Interview and Hire an Amazing Front Desk Team (Front Desk Series – Part 2)

Hiring a front desk admin? You don’t have time to waste.One of the biggest challenges in hiring an admin is sorting through a flood of applications and avoiding interviews with people who aren’t actually qualified or interested (just looking for a paycheck!).In this episode (Part 2 of our Front Desk Series), we walk through the exact 5-step hiring process we use at PelvicSanity to find the best admin—without spending hours on bad interviews.Here’s how it works:📌 Step 1: Post the job (Indeed, social media, email list) and require a cover letter to filter out low-effort applicants.📌 Step 2: Send a Google Form questionnaire to narrow the pool based on what matters to them in a job.📌 Step 3: Do an informal Zoom interview to screen for basic fit before an in-person meeting.📌 Step 4: Bring in 3-4 finalists for an in-person interview to sell the position and ensure a good match.📌 Step 5: Do a working interview to test their skills, how they learn, and how they interact with patients.At the end of the day, we pick the best candidate and trust in our ability to train them (and replace them if needed!).If you’ve struggled with hiring a great admin—or wasted time on bad interviews—this episode will give you a streamlined, proven hiring process!Business Accelerator ProgramIf you're looking to grow as a business owner and meet your business goals faster, make sure to join us for the next cohort of the  Business Accelerator Program!  You can find all the details and submit an application at www.pelvicptrising.com/acceleratorWe've now had more than 350+ business owners through the program - check out all the results and apply now to reserve a spot!About UsNicole and Jesse Cozean founded Pelvic PT Rising to provide clinical and business resources to physical therapists to change the way we treat pelvic health.   PelvicSanity Physical Therapy (www.pelvicsanity.com) together in 2016.  It grew quickly into one of the largest cash-based physical therapy practices in the country.Through Pelvic PT Rising, Nicole has created clinical courses (www.pelvicptrising.com/clinical) to help pelvic health providers gain confidence in their skills and provide frameworks to get better patient outcomes.  Together, Jesse and Nicole have helped 600+ pelvic practices start and grow through the Pelvic PT Rising Business Programs (www.pelvicptrising.com/business) to build a practice that works for them! Get in Touch!Learn more at www.pelvicptrising.com, follow Nicole @nicolecozeandpt (www.instagram.com/nicolecozeandpt) or reach out via email ([email protected]).Check out our Clinical Courses, Business Resources and learn more about us at Pelvic PT Rising...Let's Continue to Rise!