It’s Always the Wi-Fi

from Tech Field Day Podcast · host Tech Field Day

Users are always going to blame the connectivity medium for issues and we just have to accept it. In this episode, Sam Clements, Troy Martin, and Darrell DeRosia join Tom Hollingsworth to discuss why users are adamant that the wireless is the problem when it’s always something else. They discuss why IT professionals should focus less on blame shifting and more on creating an environment that provides resolution even if it’s not their problem. The episode wraps up with suggestions for professionals to create an environment better suited to meeting user expectations. Podcast Information * Tom Hollingsworth, Networking and Security Specialist at Gestalt IT and Event Lead for Tech Field Day. You can connect with Tom on LinkedIn and X/Twitter. Find out more on his blog or on the Tech Field Day website. * Sam Clements, Wi-Fi Architect focused on all things that touch mobility solution. You can connect with Sam on LinkedIn and on Twitter and learn more about him on his website. * Troy Martin, Wi-Fi Designer and Wireless Trainer. You can connect with Troy on LinkedIn and X/Twitter or visit his website to learn more. * Darrell DeRosia, Principal Wireless Engineer. You can connect with Darrel on LinkedIn or on X/Twitter. Follow us on Twitter! AND SUBSCRIBE to our newsletter for more great coverage right in your inbox.

Episode metadata supplied by the publisher feed · Published Dec 19, 2023

What this episode covers

Users are always going to blame the connectivity medium for issues and we just have to accept it. In this episode, Sam Clements, Troy Martin, and Darrell DeRosia join Tom Hollingsworth to discuss why users are adamant that the wireless is the problem when it’s always something else. They discuss why IT professionals should focus less on blame shifting and more on creating an environment that provides resolution even if it’s not their problem. The episode wraps up with suggestions for professionals to create an environment better suited to meeting user expectations. Podcast Information * Tom Hollingsworth, Networking and Security Specialist at Gestalt IT and Event Lead for Tech Field Day. You can connect with Tom on LinkedIn and X/Twitter. Find out more on his blog or on the Tech Field Day website. * Sam Clements, Wi-Fi Architect focused on all things that touch mobility solution. You can connect with Sam on LinkedIn and on Twitter and learn more about him on his website. * Troy Martin, Wi-Fi Designer and Wireless Trainer. You can connect with Troy on LinkedIn and X/Twitter or visit his website to learn more. * Darrell DeRosia, Principal Wireless Engineer. You can connect with Darrel on LinkedIn or on X/Twitter. Follow us on Twitter! AND SUBSCRIBE to our newsletter for more great coverage right in your inbox.

PodParley-generated summary based on available episode metadata and transcript content.

NOW PLAYING

It’s Always the Wi-Fi

0:00 24:54

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

I'm ok

Mar 26, 2026 ·1m

REMIX: Why we over-shop and compulsively acquire, and how to stop, with Dr Jan Eppingstall

Jan 9, 2026 ·61m

REMIX: OCD and hoarding disorder with Jenna Overbaugh

Jan 2, 2026 ·47m

REMIX: Therapy and hoarding disorder - what are the options? With Dr Jan Eppingstall

Dec 26, 2025 ·78m

REMIX: ADHD and hoarding disorder with Professor Sharon Morein

Dec 21, 2025 ·46m

#207 13 actionable pieces of mental health advice from six former podcast guests

Dec 12, 2025 ·53m

Similar Podcasts

Ask A Spaceman Archives - 365 Days of Astronomy Ask A Spaceman Archives - 365 Days of Astronomy Podcasting Astronomy Every Day of the Year That Hoarder: Overcome Compulsive Hoarding That Hoarder Hoarding disorder is stigmatised and people who hoard feel vast amounts of shame. This podcast began life as an audio diary, an anonymous outlet for somebody with this weird condition. That Hoarder speaks about her experiences living with compulsive hoarding, she interviews therapists, academics, researchers, children of hoarders, professional organisers and influencers, and she shares insight and tips for others with the problem. Listened to by people who hoard as well as those who love them and those who work with them, Overcome Compulsive Hoarding with That Hoarder aims to shatter the stigma, share the truth and speak openly and honestly to improve lives. The Small Business Startup School – Business Notes | Financial Literacy | Retail Psychology – For Professionals & Entrepreneurs The Small Business Startup School Inc. Starting or buying a small business? While personal circumstances may vary, business patterns remain timeless. On The Small Business Startup School, we explore strategies, insights, and practical solutions to help entrepreneurs confidently navigate their journey.Hosted by Ola Williams—a retail entrepreneur, fintech founder, and financial coach with over two decades of experience—this podcast marries financial awareness and retail psychology with optimism to deliver actionable takeaways.Join us to learn, grow, and connect as we uncover the keys to business success.Let’s continue to learn together and be encouraged to keep on connecting! DIOSA. Carolina Sanper This podcast is a sacred space created by Carolina Sanper where you connect with your inner wisdom and embody your magnetic feminine power.It is the realization that the mystical realm is where you plant the seeds of your desired reality.It is a portal to your true essence: awareness, presence, and receiving with ease. Welcome home, DIOSA. 🖤

Frequently Asked Questions

How long is this episode of Tech Field Day Podcast?

This episode is 24 minutes long.

When was this Tech Field Day Podcast episode published?

This episode was published on December 19, 2023.

What is this episode about?

Can I download this Tech Field Day Podcast episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.

URL copied to clipboard!