Libby McIlhany on Automation & AI in IT (EP 845)

What does it take to lead product in a company that’s always pushing boundaries? Libby McIlhany shares her journey from software engineer to Chief Product Officer at PAX 8, revealing how she and her team are shaping the future of the IT marketplace. From the dot-com crash to the AI revolution, this episode is a masterclass in tech leadership.Why Listen:Gain perspective on the evolution of the IT channelHear how PAX 8 is innovating with public storefronts and integrationsLearn about the role of UX research in building world-class productsGet inspired by stories of resilience and adaptability in techUnderstand how to make the most of feedback and iterationGuest:Libby McIlhany is the Chief Product Officer at PAX 8, where she leads product strategy and innovation for one of the fastest-growing companies in the IT channel. Website: https://www.pax8.comLinkedIn: https://www.linkedin.com/in/elizabethmcilhany/Companies, Products, and Books Mentioned:LeapFrog (educational games and toys) – https://www.leapfrog.comU.S. Robotics (modems) – https://www.usr.com=== SPONSORSInternet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid=== MUSIC LICENSE CERTIFICATELicensee: Marvin BeeRegistered Project Name: IT Business PodcastItem Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireLicense Date: January 1st, 2024Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.