Libby McIlhany on Automation & AI in IT (EP 845) episode artwork

EPISODE · Jun 20, 2025 · 28 MIN

Libby McIlhany on Automation & AI in IT (EP 845)

from Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs) · host Marvin Bee

What does it take to lead product in a company that’s always pushing boundaries? Libby McIlhany shares her journey from software engineer to Chief Product Officer at PAX 8, revealing how she and her team are shaping the future of the IT marketplace. From the dot-com crash to the AI revolution, this episode is a masterclass in tech leadership.Why Listen:Gain perspective on the evolution of the IT channelHear how PAX 8 is innovating with public storefronts and integrationsLearn about the role of UX research in building world-class productsGet inspired by stories of resilience and adaptability in techUnderstand how to make the most of feedback and iterationGuest:Libby McIlhany is the Chief Product Officer at PAX 8, where she leads product strategy and innovation for one of the fastest-growing companies in the IT channel. Website: https://www.pax8.comLinkedIn: https://www.linkedin.com/in/elizabethmcilhany/Companies, Products, and Books Mentioned:LeapFrog (educational games and toys) – https://www.leapfrog.comU.S. Robotics (modems) – https://www.usr.com=== SPONSORSInternet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid=== MUSIC LICENSE CERTIFICATELicensee: Marvin BeeRegistered Project Name: IT Business PodcastItem Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireLicense Date: January 1st, 2024Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

What keeps a product leader up at night? For Libby McIlhany, it’s the relentless pace of change and the responsibility to guide her team through uncharted territory. Join Uncle Marv as she shares candid insights on product management, the evolution of the PAX 8 marketplace, and how AI is transforming the way MSPs and vendors do business.

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Libby McIlhany on Automation & AI in IT (EP 845)

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How long is this episode of Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)?

This episode is 28 minutes long.

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This episode was published on June 20, 2025.

What is this episode about?

What does it take to lead product in a company that’s always pushing boundaries? Libby McIlhany shares her journey from software engineer to Chief Product Officer at PAX 8, revealing how she and her team are shaping the future of the IT marketplace....

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