Making Services Procurement Visible - Conversations.

What this episode covers

As services procurement grows, organisations struggle with limited visibility into who is delivering work and how value is measured. The conversation examines why that gap creates friction between procurement and the business, and what stronger governance enables.With David Orme, Global Head, Services Procurement, Pontoon12:29 - 19:10 - The main services procurement issues in the market20:19 - 29:21 - Why are people struggling to get started29:50 - 35:45 - The benefits of tackling services procurement41:42 - 51:27 - The services visibility gap57:03 - 01:02:21 - Bridging the services procurement gap

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Frequently Asked Questions

How long is this episode of Conversations.?

This episode is 1 hour and 8 minutes long.

When was this Conversations. episode published?

This episode was published on March 5, 2026.

What is this episode about?

As services procurement grows, organisations struggle with limited visibility into who is delivering work and how value is measured. The conversation examines why that gap creates friction between procurement and the business, and what stronger...

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Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.