Making Services Procurement Work Holistically

An episode of the Conversations. podcast, hosted by Zivio, titled "Making Services Procurement Work Holistically" was published on February 24, 2026 and runs 69 minutes.

February 24, 2026 ·69m · Conversations.

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Summary

A holistic approach to services procurement looks beyond individual transactions to how work, data and accountability connect across the organisation. Having a broader view is critical for managing complexity, risk and value in services spend.With Patti Vora, Independent Consultant01:40 - The journey through Sourcing to Contingent & Services Procurement 20:16 - Focusing on the PO doesn't give the full picture 37:32 - Why organisations struggle to get value from professional services 55:20 - The essential nature of control in services procurement 01:03:47 - Data and supplier performance - the keys to strategy

Episode Description

A holistic approach to services procurement looks beyond individual transactions to how work, data and accountability connect across the organisation. Having a broader view is critical for managing complexity, risk and value in services spend.

With Patti Vora, Independent Consultant

01:40 - The journey through Sourcing to Contingent & Services Procurement

20:16 - Focusing on the PO doesn't give the full picture

37:32 - Why organisations struggle to get value from professional services

55:20 - The essential nature of control in services procurement

01:03:47 - Data and supplier performance - the keys to strategy

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